VXI Global Solutions Overview

  • www.vxi.com
  • Los Angeles, CA
  • 10000+ Employees
  • 1998
  • Company - Private
  • Information Technology Support Services
  • $100 to $500 million (USD)

Your industry can be tough, and sailing through the uncharted waters of customer experience (CX) can be a challenge. Fortunately, we here at VXI provide innovative and transformative customer care and customer experience solutions to the world’s leading brands. VXI Global ...
Mission: Together with our partners we design, build, implement and support innovative customer engagement platforms by seamlessly integrating customer insights utilizing our robust technology and world class business services.

Company Updates

July 28, 2022
KEY NOT FOUND: company-updates.categories.company-news
VXI is honored to win Best Employer of the Year and Best Foreign-owned Company of the Year at the 16th International ICT Awards Philippines. Congratulations to all our amazing employees! Thank you to our leaders- Eppie Titong III, Sheryll Gomez, Jamie Salazar, Vinod Yadav, Jovy Llanes, Debbie Santos, Ryan Tomzer, Margarita Dolor,Nadia Bite, Edmar Ervene "Chino" Pateño, Allan "Lance" Lumban and Lorenzo Lewis for attending and accepting our awards. #ICTAwards #CX #EX #VXI #VXIGlobal
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July 28, 2022
KEY NOT FOUND: company-updates.categories.company-news
We are excited to announce Bain Capital’s reinvestment in VXI! This partnership brings a new level of energy as we continue to disrupt the CX space and bring more innovative solutions to our clients & their customers. Read the full press release here: https://bit.ly/3sWN02v #Bain #VXI
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VXI Global Solutions Reviews

3.4
61%
Recommend to a Friend
67%
Approve of CEO
Eva Wang
Eva Wang
637 Ratings
Featured Review
5.0
Current Employee, more than 8 years

"Great Workplace"

Jul 20, 2022 - Regional Vice President of Operations
Recommends
Positive Outlook
Approves of CEO

Pros

Great Workplace to be at.

Cons

Great Workplace. Nothing negative to add.

Advice to Management

N/A
See All 1,357 Reviews

Diversity & Inclusion at VXI Global Solutions

3.6
(515 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from VXI Global Solutions Reviews and are not edited or altered.

How is diversity at VXI Global Solutions?

...Although she lacks a true understanding of cultural diversity and how it affects the work productivity and work environment, the Operation Manager Jae Ho is an awesome source of knowledge about the actual job....Read More

Read 9 more responses

VXI Global Solutions Photos

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VXI Global Solutions Interviews

Experience
Positive64%
Negative16%
Neutral19%
Getting an Interview
Applied online53%
In Person31%
Employee Referral6%
Difficulty
2.3
Average
HardAverageEasy

  1. Customer Service Associate Interview

    Anonymous Employee in United States
    Declined Offer
    Negative Experience
    Easy Interview

    Interview

    They invite you to interview but it is a group setting. It is via zoom and the whole process takes 3-4 HOURS. You sit in a waiting room with 75 other people and wait for them to verify your Internet speed and that you’ve taken the typing test. Then you wait again to be interviewed. It is soooo much waiting around and you have to be on camera. It’s awful for $12 an hour
    Interview

    Just your basic tell us about your previous experiences kind of questions

    Answer Question

See All 190 interviews

VXI Global Solutions Awards & Accolades

  • Minority-Owned Business CertificationNational Minority Supplier Development Council2022
  • Stevie® Awards for Sales & Customer ServiceStevie Awards2021
  • Best Contact Center and BPO Company of the Year Award11th International ICT Awards2017
  • VXI’s VisionSuite™ Product of the YearCustomter Interaction Solutions2016

Popular Careers with VXI Global Solutions Job Seekers

JobsSalariesInterviews

VXI Global Solutions FAQ

(62 Questions)

All answers shown come directly from VXI Global Solutions Reviews and are not edited or altered.

See questions about:

What is paid time off like at VXI Global Solutions?

...The benefits are below average and too expensive, the vacation and personal time off policy is terrible....

February 14, 2022

Read more

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People Also Ask about VXI Global Solutions

Employees rate VXI Global Solutions 3.4 out of 5 stars based on 1,357 anonymous reviews on Glassdoor.

To get a job at VXI Global Solutions, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at VXI Global Solutions and prepare for tough questions.

Overall, 61% of employees would recommend working at VXI Global Solutions to a friend. This is based on 1,308 anonymously submitted reviews on Glassdoor.

65% of job seekers rate their interview experience at VXI Global Solutions as positive. Candidates give an average difficulty score of 2.3 out of 5 (where 5 is the highest level of difficulty) for their job interview at VXI Global Solutions.

48% of employees think that VXI Global Solutions has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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