Working at Vacations To Go | Glassdoor

Vacations To Go Overview

Houston, TX
501 to 1000 employees
1984
Company - Private
Travel Agencies
$1 to $2 billion (USD) per year
Vacations To Go is the world’s largest seller of cruises and river cruises, and is among the largest sellers of escorted tours, resort packages and African safaris. Founded in 1984, we have provided more than 6 million savvy shoppers with a dream vacation at a fraction ... Read more

Mission: Our mission at Vacations To Go is simple: Provide the best service on the planet while saving our customers money and making their dreams come true!

We carry out this mission by hiring the best talent from many different industries and provide them with an ... Read more


Glassdoor Awards

Top CEOs: 2018 (#37)

Company Updates

  • Vacations To Go celebrated its 35th anniversary this month! Come be a part of the amazing team that helped get us there! If you’d like to read a bit of the company’s history, please visit http://glassdoor.com/slink.htm?key=vM9cG, or http://glassdoor.com/slink.htm?key=vM9cm!

    Discount Cruises, Last Minute Cruises, Cruise, Cruise Line, Cruise Vacation

    Discount Cruises at Vacations To Go. Specializing in last minute cruises, cruises, cruise lines and cruise vacations.

  • Vacations To Go employees having a blast on Royal Caribbean's brand new ship, Symphony of the Seas!

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Vacations To Go – Why Work For Us?


Our mission is to provide the best service on the planet, while saving our customers money and making their dreams come true.

Here are just a handful of testimonials from our customers from all over the world who keep coming back to us over and over again!

"Nick was a great help to us. As we booked late, he helped us to get thru all the paperwork and my late night calls. I would not hesitate to use him again or recommend him to my friends." - Susan T., Kippa-Ring, Queensland

"Daniel has always been the best. I have been using him for 12 years and have never had anything but the best experience." - Alan C., Virginia

"Colin has helped us for years and I couldn't say enough about how happy we are with his service! When I tell people how he helped us a few years ago they truly can't believe that kind of service is possible today." - Sandi L., California

"Norm has been our Vacations to Go Cruise Counselor for a number of years now - and we would be very reluctant to use anyone else! He is very detailed and thorough and that's important to me." - Anne N., Dee Why, NSW

"Ryder did an excellent job putting together everything we needed to go on this vacation. We had other family members that went with us and Ryder kept us together. He answered all questions in a very timely manner. He was on top of it for us so "thank you". We had a wonderful time!!! We would highly recommend Vacations To Go to friends and relatives. :)" - Peggy H., Illinois

"Wylie has been our cruise counselor for several cruises and always provides us the very best service. We would and have recommended Wylie to our friends. He is very knowledgeable of the cruise pricing and works with us to get the very best deal!" - Jeffrey A., Maryland

"Planning a new trip for 2019 and will absolutely be setting it up with Buffy. She stayed in touch with us. I also appreciate that Vacations To Go took the time to monitor our experience." - James M., Nova Scotia

"We have used Johnson several times for information, as well as booking reservations for a cruise and he has met all our expectations. He does an outstanding job of taking care of his customers' needs." - Mark B., California

"I have used Judy to book 3 cruises since 2016. I love the ease and personal relationship dealing with her" - Michelle B., Florida

"Candi is great. Will only book with her. I live in NZ and feel very safe using Vacations to go." - Sean M., Auckland

"Cyrus provides excellent service and will even return call on his days off ! Very professional! He’s been our cruise specialist for a long time and he’s very helpful." - Eric P., Pennsylvania

"Clyde has been our Cruise Counselor for many years. He has always been very efficient, courteous and very reliable. We have recommended Clyde to many of our travelling relatives and friends. We have already booked a future cruise and land tour with Clyde." - Edward L., Carindale, Queensland

"Shavon is wonderful to work with. I wouldn't work with anyone but VTG and Shavon. I used the cruise line a few years ago and the difference is unbelievable." - Donald S., Virginia

"Lynette does an excellent job of servicing my wife and my cruise needs and always makes great suggestions. I look forward to working with her going forward in our retirement needs." - Allan A., Tennessee

"Eliana has booked a number of our many cruises with VTG. We have been delighted with her service and friendly manner, and we look forward to reserving many more cruises with her!" - Kathleen P., Ontario

"Joey was great to work with. He was very knowledgeable and helpful, very prompt in answering all concerns. I would love to work with him on any future plans to cruise. You are fortunate to have him as an employee!!" - Jo E., South Carolina

"We have booked with Clayton before and really appreciated his assistance both times. We will be in contact for future cruises." - Dana P., British Columbia

"Ben shines in customer relations. He's a real person who understands that vacation planning can be stressful. Great personality. We will definitely contact him again for our plans to cruise Norway next year!" - Karen B., Florida

"I have booked a few cruises with Ricky and always received great and friendly service. Will definitely contact him again for my next cruise." - Christiane M., Quebec

Our team is made up of a wonderful group of people from various industries and backgrounds, a wide range of generations and cultures, all serving customers from all over the world!

Here are a few employee testimonials.

Working at Vacations To Go has afforded me the opportunity to see the world and get paid to do so! I've always heard the cliché “never mix business with pleasure,” so I started working at a great company and they made it pleasurable. We sell a great product that is tried and true and the income opportunities are incredible. As a former outside sales representative, it’s awesome to have limitless warm leads and sales opportunities coming to us every day. I love working at a company where I get paid for my work and work ethic vs. simply paying my dues. In 6 years, I have been on over 35 cruises and to more than 20 countries. I have made lifelong friends in and out of the work place that I will have forever and I credit this to my position at VTG.” - Joseph Orr, Team Manager (started as a Travel Counselor)

Vacations To Go plays a valuable role in my personal and professional growth by continuously adding diversity, development, and challenges to achieve my goals. The leadership is passionately dedicated to the success of its employees by equipping us with mentoring and training opportunities. They truly invest in us and foster a strong company culture that thrives with energy and enthusiasm. VTG provides ongoing contests, incentives, recognition, social events, free lunches and my favorite – awesome travel perks! I am not identified as a number but instead a member of a team where I can expand on my strengths and progressively gain knowledge and experiences to better refine myself and grow in the healthy environment that VTG has built for its employees.” - Candi White, Travel Counselor

"Vacations To Go is an amazing place to work! Because of our extensive network of clients all over the world, I get to interact with a diverse and varied client base that keeps my job interesting and fulfilling on a daily basis. I'm grateful that it gives me a chance to meet and work with clients from all walks of life; I have had the opportunity to meet so many incredible people from all over the globe. I look forward to continuing a long and successful career here!" - Kenzo Tran, Travel Counselor


“I have been in the cruise industry for 20 years, and after making the decision to relocate to the city of Houston, TX, there was no better fit for me than Vacations To Go. I have been at Vacations To Go for 8 years now (and counting), and this is a great company to work for. The positive atmosphere is noticeable at all levels. From upper management to new hires, this company is employee success oriented. Vacations To Go’s culture of promoting from within allows the opportunity for employees to grow with the company. At Vacations To Go I feel appreciated and recognized for the work I do, with a genuine feeling of satisfaction. I enjoy coming to work and look forward to many more years and opportunities to come here at Vacations To Go!” - Jeremy Beckner, Manager, Portuguese Department (started as a Travel Counselor)

“Working in the travel industry with Vacations To Go is my second career. I joined the company after more than 20 years working in sales with the largest investment banking firm the country. This is the first sales job I've ever had where the clients come to you. There are thousands of daily incoming calls and one of your primary functions is to listen, recommend, assist, then book clients on their dream vacations. Traveling the world is what I've always done. The free and reduced travel perks are a perfect fit for me, and I genuinely love being here. The most rewarding and gratifying part of my job is the almost daily accolades in calls, emails and letters I receive from clients thanking me for fulfilling their bucket list, honeymoon, anniversary, and other dream vacation desires.” - Latrissa Gordon, Travel Counselor


“Having had a passion for travel for as long I can remember, working for Vacations To Go has been a wonderful decision. The company's unwavering focus on providing the best experience for clients in a dynamic industry has kept me engaged for over a decade.The people here are professional, diverse, and there is always something new to learn. I revel in knowing there is incredible earning potential in a relaxed environment with a caring team who stands behind me. From the initial training to the continuous support I am given to this day, I know the company is always looking out for my success.” - Daniel Gonzalez, Travel Counselor

"Choosing a career at Vacations To Go was one of the best decisions of my life. I was at a crossroads in my career and was looking for a sales position that matched my personality. Everyone has been very helpful and friendly since day one. Any time I need something, whether big or small, I have confidence that management, regardless of title, will assist me. They really make me feel like I am a part of something special. My hard work over the last 3 years has allowed me to financially do things I thought I would not be able to do until retirement. Vacations To Go makes me feel appreciated with additional bonuses, great travel opportunities and fun company events. I have referred friends to Vacations To Go and they are as pleased as I am with the opportunity to have a reliable and successful career. The only thing I regret is not pursuing this opportunity earlier in life." - Cyrus Washington, Travel Counselor


Vacations To Go Reviews

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  • Featured Review

    Helpful (15)

    "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Counselor in Houston, TX
    Current Employee - Travel Counselor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vacations To Go full-time (More than a year)

    Pros

    - I have worked many places (retail, hospitality, automotive), and I have never been surrounded by so many genuinely kind and caring people as I have here. It seems to me this company only hires people with very pleasant demeanors (we do sell over the phone, after all).

    - The dress code is great. It really lets me be at my most comfortable, which enables me to be my best when working.

    - This job is commission based after you are done training, which is great if you actually work. If you are lazy and expect to be compensated for work you’re not doing, you will fail here. If you are a hard worker you should have no problem making more than you thought you could make.

    - Although it is a sales job, it does not feel like it. People are coming to you to purchase something they already want; doesn’t get any easier than that.

    - Free food, snacks, and goodies from cruiseline reps all the time.

    - Several company events and parties throughout the year.

    - Training program is very thorough. They teach you everything you need to know and give you a million chances to succeed.

    - Free trips. Great deals on trips even if not free. Cruiselines have contests all the time to incentivize agents and give away iPads, iwatches, gift cards, etc. A lot of of cruiselines also have additional rewards, so you can rack up points per booking and redeem them for trips, electronics, or just money (all of this on top of commission you already make. It is literally free money).

    - Company only promotes from within.

    Cons

    - The schedule when you first start could be tough. I believe it is ideal for the younger workers, but for those with children & other responsibilities it could be problematic as you have to work weekends and the weekday shifts could run as late as 11 PM, depending on which schedule you choose.

    - If you’ve never been in sales, or know anything about cruises, the job will be extremely overwhelming at first.

    Advice to Management

    Keep up the good work. I love this job and the company and the people, and I am very proud to work here.

See All 245 Reviews

Vacations To Go Photos

Vacations To Go photo of: 5851 San Felipe Street
Vacations To Go photo of: VTG Harvey Relief Volunteers
Vacations To Go photo of: VTG Harvey Relief Volunteers
Vacations To Go photo of: VTG Harvey Relief Volunteers
Vacations To Go photo of: VTG Harvey Relief Volunteers
Vacations To Go photo of: Annual Cooktoberfest and Fall Convention
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Vacations To Go Interviews

Experience

Experience
72%
7%
21%

Getting an Interview

Getting an Interview
60%
17%
10%
10
3

Difficulty

2.2
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  1. Featured Interview

    Helpful (13)  

    Inside Sales Representative Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Vacations To Go (Houston, TX) in January 2014.

    Interview

    I applied online and received a phone call asking to set up an interview. I was very dressed up (interview ready) and quickly noticed that I was WAY overdressed. I recommend a nice shirt and skirt or slacks for the interview - not a suit like I had on!! Office dress code is business casual attire and once you're with the company (away from public view) you quickly adapt to wearing jeans everyday and a more relaxed dress code.

    Interview Questions

    • Most of the interview was a conversation - both of us trying to see if this was a fit. HR is incredible and when they say they are there for you if you need them they 100% stand behind what they say. I have needed to call on HR several times for family and personal issues and the compassion and support they give comes from the heart because they care about their employees and are there to support us.   1 Answer
See All 33 Interviews

Vacations To Go Awards & Accolades

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