Working at Vail Resorts | Glassdoor

Vail Resorts Overview

Broomfield, CO
10000+ employees
1962
Company - Public (MTN)
Sports & Recreation
$1 to $2 billion (USD) per year
Unknown
Vail Resorts is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations.

You’re someone who pushes boundaries and challenges the status quo. You’re ambitious, brave and ... Read more

Mission: At Vail Resorts, our mission is simple – to create the Experience of a Lifetime for our employees, so they can in turn, provide the Experience of a Lifetime for our guests.

Vail Resorts is dedicated to delivering extraordinary guest experiences by ... Read more

Vail Resorts Reviews

3.1
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Vail Resorts CEO Rob Katz
Rob Katz
445 Ratings
  • "Arrabelle Hotel Spa Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Concierge in Vail, CO
    Former Employee - SPA Concierge in Vail, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (Less than a year)

    Pros

    Fairly easy job. Super fun environment and amazing boss - Leslie Rembowicz. Great commission on retail sales (on top of $13.50 hourly pay)!!! Free season ski pass to any ski resort that uses the EPIC Pass. You work full time and get 2 days off, so you can ski on those days or in the mornings before work depending on your shift. It was a fun job! I loved it!

    Cons

    During the winter (peak) season, it gets very busy and somewhat overwhelming if you aren’t good at multitasking. Answering phones, creating reservations, looking up reservations, checking guests in and out, ringing up guests purchases - all simultaneously. Dealing with dissatisfied customers sometimes and learning how to turn the situation around to provide the guest with a positive experience.

    Advice to Management

    Great job. Loved everything about it.

See All 814 Reviews

Vail Resorts Photos

Vail Resorts photo of: The Lodge At Vail
Vail Resorts photo of: Small group meeting - Vail Resorts HQ near Boulder CO.
Vail Resorts photo of: Employees getting coffee in the cafe - Vail Resorts HQ near Boulder CO.
Vail Resorts photo of: Employees playing fooseball in the cafe - Vail Resorts HQ near Boulder CO.
Vail Resorts photo of: Employee Cafe - Vail Resorts HQ near Boulder CO.
Vail Resorts photo of: Vail Resorts HQ near Boulder CO.
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Vail Resorts Interviews

Experience

Experience
59%
19%
22%

Getting an Interview

Getting an Interview
74%
12%
7%
3
2
1
1

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (5)  

    Corporate Sales Interview

    Anonymous Employee in Broomfield, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Vail Resorts (Broomfield, CO) in August 2015.

    Interview

    Applied online. Took about two weeks to receive a call. Went through a phone screening, in person interview with multiple interviewers, received offer letter via email, accepted, completed background screening, started following week.

    Interview Questions

    • 1. Have you ever worked in a call center?

      2. How would you handle a situation where you couldn't budge on an issue but the customer is persistent about getting their way?   1 Answer
See All 184 Interviews

Vail Resorts Awards & Accolades

  • 2016 50 Most Innovative Companies, Fast Company, 2016
  • Forbes magazine’s list of America’s Best Employers, Forbes, 2016

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