Working at Valet Living | Glassdoor

Valet Living Overview

Tampa, FL
5001 to 10000 employees
Company - Private
Real Estate
Unknown / Non-Applicable
Valet Living is the only nationally-recognized full-service amenities provider to the multifamily housing industry, performing more than 340 million discrete events annually across 1.3 million apartment homes and 40 states. Through its Valet Living Home app-enabled resident ... Read more

Mission: For people seeking excellence in a property management partner, we are the tried and tested resource that supports communities where people want to live and that improves property value. Our proven track record and pioneering edge allow us to set the standard for residential ... Read more

Company Updates

  • Valet Living is #hiring! Check out our interactive #jobs map to find an opportunity near you:

    Valet Living Job Map

    Want to work at Valet Living? Check out the 384 opportunities open today on our interactive job map and find new jobs in your area as soon as they become available.

  • In our quest to disrupt the multifamily industry, Valet Living has acquired WasteRetriever and added an additional 30,000 apartment homes to our quickly growing portfolio. Please join us in welcoming the WasteRetriever team to Valet Living!

    Valet Living Grows Its National Presence With WasteRetriever LLC Acquisition

    TAMPA, Fla., July 11, 2019 /PRNewswire/ -- Valet Living, the only nationally recognized full-service amenities provider to the multifamily housing industry,...

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Valet Living – Why Work For Us?

As a Tampa Bay Times Top Workplace, Valet Living is the only nationally-recognized full-service amenities provider to the multifamily housing industry, performing more than 340 million discrete events annually across 1.3 million apartment homes and 40 states. Through its Valet Living Home app-enabled resident amenity service offering and its doorstep waste & recycling collection, turns, maintenance and pet solutions, Valet Living is also the only company in the multifamily industry to combine doorstep waste and recycling collection with both sustainability-related and premium home-related services.

Valet Living has been setting the standard for residential living since 1995 and is a portfolio company of the Private Equity Group of Ares Management, L.P. (NYSE: ARES) and Harvest Partners, LP.

Search available career opportunities here: Valet Living Careers 

Recognized by the Tampa Bay Times as a Top Workplace three years in a row, Valet Living seeks to attract and retain talent who wishes to learn from the best and who are encouraged to learn and grow.

Are you interested in furthering your career?  If so, Valet Living has alot to offer.  With operations across 40 states and counting, chances are there is an open position near you. 

Check out all our latest job openings here: Valet Living Careers 

Have you been curious as to what it really takes to be a Valet Living Service Valet? Watch this video to see if this is the right job for you!  If your interested in applying, use our job map to locate an opening near you: Part Time Service Valet Job Search

Not ready to apply?  Join our Talent Network to stay connected and receive updates on the latest job opportunities that match your interests.

Valet Living provides the following comprehensive, flexible benefits to our full-time associates and eligible family members. 

Health Care (associates are eligible on the first of the month following 30 days of employment)

  • Comprehensive health care coverage
  • Medical (Cigna PPO1, PPO2, HDHP with HSA), includes Health Advocate program
  • Dental (Cigna Core PPO, Cigna Enhanced PPO)
  • Vision (VSP)
  • Prescription drug coverage
  • Associate and family assistance program
  • Salary continuance (short and long-term disability)
  • Healthcare savings account with company funded contribution ($1,000-$1,750) *eligible with HDHP plan only
  • Flexible spending account

Paid time off

  • Paid Time Off (accrued time off for vacations, personal days, or short term sick leave)
    • District Manager, Region Manager, Hourly (Field & Corporate): 15 days 1st year, 25 days after 5 years, 30 days after 10 years
    • Regional Director Operations, Sales, Salaried (Corporate, Turns): 20 days 1st year, 25 days after 5 years, 30 days after 10 years
  • Holidays (7 observed holidays paid)
  • Parental leave (after 1 year of service, up to 5 days)
  • Bereavement leave
  • Jury duty

Family Care

  • Dependent care flexible spending account
  • Sick leave
  • Pet insurance plan options

Financial & Educations Benefits

  • 401k plan with generous company match (1st of month following 90 days, 100% match on first 3% of deferred compensation plus a 50% match on deferrals between 3% and 5% with 100% vesting after 2 years of employment)
  • Tuition reimbursement (up to $5,250 per rolling calendar year after 6 months of service)
  • Life and accidental death and dismemberment insurance
  • Critical life insurance
  • Accident insurance
  • Business travel accident insurance
  • Associate discount programs (Valet Perks)
  • Free online training & development programs
  • Referral bonus program
  • Rewards and recognition program 


Our part-time associates are eligible for the following benefits:

  • Tuition reimbursement (up to $500 per rolling calendar year after 6 months of service)
  • Referral bonus program
  • Associate discount programs (Valet Perks)
  • Associate and family assistance program
  • Rewards and recognition program 

Our Leadership Standards

Being Better Tomorrow: Being a thoughtful risk-taker and adventurer who is always pushing himself/herself and the company to what’s possible

Embracing Servant Leadership: Concentrating on the growth and well-being of our associates and the communities to which we belong

Developing our Talent: Developing and supporting continuous learning and professional growth

Driving Growth & Scalability: Contributing to sustained periods of profitable growth with minimal risk and disruption

Our Values

Collaboration - We collaborate as partners

  • Communicates clearly and consistently
  • Maintains a team player image and ability to work toward team goals
  • Manages effectively across all constituents in a supportive manner

Responsiveness - We are responsive in our actions

  • Produce high quality results
  • Maintains positive response to demanding situations
  • Manages to prioritize workload and actions to meet all constituents’ needs

Execution - We execute on our promises

  • Takes ownership and accountability
  • Maintains positive outlook while managing change
  • Manages effectively all constituents’ requirements

Service - We deliver superior service

  • Projects positive image of self and the Company
  • Maintains positive relationships with all constituents
  • Manages effectively in difficult situations

Trust - We build trust every day

  • Communicates clearly and consistently
  • Maintains a professional and respectful relationship with all constituents


Valet Giving Mission Statement

Community involvement and volunteerism are integral components of the culture at Valet Living. Through the Valet Giving program, we are committed to being an active partner in improving the quality of life in the communities in which we live and work. We believe giving back to the community is a "win-win" scenario for both Valet Living and the organizations that we support.

To learn more about our efforts, visit Valet Giving.

Valet Living Reviews

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Approve of CEO
Valet Living President and CEO Shawn Handrahan
Shawn Handrahan
174 Ratings
  • Featured Review

    "Flexible career, great culture within company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Seattle, WA
    Current Employee - District Manager in Seattle, WA
    Positive Outlook
    Approves of CEO

    I have been working at Valet Living full-time (More than 3 years)


    *Fast growing company, setting the standard in this industry
    *Great opportunities for advancement. The company strong values internal growth and development of associates
    *Supportive company, diverse and inclusive culture
    *Work from home based office
    *Mostly flexible schedule
    *Many perks; iPhone, iPad, laptop, fleet vehicle etc


    Can be a difficult position for those who don’t posses strong time and self management skills.

    Advice to Management

    I wish the salary was a bit more market competitive in the greater Seattle-Tacoma area.

See All 297 Reviews

Valet Living Photos

Valet Living photo of: Our associates are excited to represent at the 2019 TAA Lone Star Tradeshow
Valet Living photo of: We’re so proud to be named a Tampa Bay Times Top Workplace for the third year in a row!
Valet Living photo of: Collect from doorstep, place in pickup truck, and empty into compactor - all in a nights work for our Service Valets!
Valet Living photo of: Our associates go above and beyond each day, taking pride in their work and setting the standard!
Valet Living photo of: Team Houston coming together at HAA’s Volleyball Tournament.
Valet Living photo of: Meet our friend, Frida. We're so excited to have our 1st pet consultation in Tampa!
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Valet Living Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (7)  

    Regional Sales Executive Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience


    I applied through a recruiter. The process took 3 weeks. I interviewed at Valet Living (Boston, MA) in April 2018.


    They have a really solid Recruitment team ijn place. There was never any ambiguity in the process always kept throughly updated wiuth each step. They use a natural conversational style interview which I have found to be most effective.

    Interview Questions

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Valet Living Awards & Accolades

  • Tampa Bay Times Top Workplace, Tampa Bay Times, 2018

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Pledge to Thrive

Taking steps to prioritize employee well-being

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