Working at Vanguard | Glassdoor

Vanguard Overview

Malvern, PA
10000+ employees
1975
Company - Private
Finance
Unknown / Non-Applicable
Headquartered in Malvern, Pennsylvania, Vanguard is one of the world’s largest investment companies, offering a large selection of low-cost mutual funds, ETFs, advice, and related services. From our beginning in 1975, Vanguard set course as a very different kind of ... Read more

Mission: Vanguard helps clients reach their financial goals by being the world's highest-value provider of investment products and services.

Mission Statement: To take a stand for all investors, to treat them fairly, and to give them the best chance ... Read more


Glassdoor Awards

Highest Rated CEOs:2015 (#38), 2014 (#48)

Vanguard – Why Work For Us?



Vanguard is passionate about people and helping others. Whether it’s our clients or our crew members, we share a commitment to putting others first and this mindset has created an organization that’s built to last.

We believe that success is measured by:

  • A workplace where you can have an impact, build a career, collaborate, and be recognized for your professional contributions.
  • Career paths that leverage your strengths and make you feel excited about coming to work every day.
  • An inclusive environment with visionary, caring leadership; collaborative, supportive crew members; rich, diverse career development resources; and opportunities for lifelong learning.
  • Adherence to the highest standard of ethical behavior and stewardship in all that we do.
  • Meaningful involvement in the communities where we work and live.

Founded in 1975, Vanguard established a new kind of investment management firm – one owned by our investors, not private parties or shareholders. Every day since then, we’ve operated on the premise that prosperity comes through serving clients first; and the results speak for themselves. Today, Vanguard is a trusted and respected industry leader, with:

  • 15,000+ talented crew members, in ports of call worldwide
  • $4+ trillion in assets under management

We are stewards of the assets of more than 20 million clients around the world. With 16 offices around the globe, we serve:

  • Individuals investors
  • Participants in employer-sponsored retirement plans
  • Financial advisors
  • Institutional investors

Vanguard is committed to serving our clients, our crew, and our communities – what we call serving the “3 Cs.” It’s our responsibility to give back where we can, help strengthen the local communities where we live and work, and continue to invest in the future of our surroundings. Our crew give back via VTO (Volunteer Time Off) days, where they help a charity of their choice, through contributing to worthy causes through donations, community impact campaigns, and charitable match programs.

From growing fresh produce to donating blood, Vanguard crew members are giving something back each and every day. Learn more about our community involvement here.

Vanguard’s core purpose is to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

 Crew members serving in client-centric roles have the opportunity to be the voice and face of Vanguard to the clients who trust us to help them meet their unique investing goals. From helping first-time investors establish new accounts to guiding high-net-worth clients as they expand and preserve their portfolios --we're there every step of the way.

 If you have strong communication and relationship management skills and a thirst for knowledge, you'll thrive in our fast-paced, supportive environment.

At Vanguard, we don’t have ‘employees’ or ‘associates’. Our workforce is a tightly-knit assembly of 15,000+ ‘crew members’, excelling in career paths as diverse as finance, accounting, information technology, human resources, marketing and communication, law, and more.

Join the tech-savvy Information Technology crew members who maintain and advance Vanguard's position as an industry leader. Here, you'll leverage new and emerging technologies to build innovative solutions for our clients and our business. If you're ready to collaborate and contribute to our global success, you will thrive here at Vanguard.

Each day, we ask for our crew members’ best, while supporting them in full with:

  • Resources and support that lead to individual and shared success.
  • Professional development programs to help develop crew members’ knowledge and abilities.
  • Growth through diversity in an inclusive environment featuring numerous Crew Resource Groups.

 

Vanguard Reviews

3.1
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Vanguard Chairman and CEO William McNabb
William McNabb
950 Ratings
  • Featured Review

    Helpful (21)

    "Purpose driven company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Strategist
    Current Employee - Marketing Strategist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than 5 years)

    Pros

    A virtuous mission backed by a truly unique structure, significant investment in employee training and continuing education, best-in-class retirement and benefits package, generous time off and work-life balance, collaborative relationship-based culture, lots of rotational and promotional opportunities for top performers, improving at weeding out low performers and cultural cancers

    Cons

    Compensation could be greater, culture can be too nice and conflict averse, people can rise/fall based on a few or old impressions with influential people

    Advice to Management

    Figure out a way to better engage middle management and longer tenured employees.

See All 1,714 Reviews

Vanguard Interviews

Experience

Experience
66%
23%
10%

Getting an Interview

Getting an Interview
45%
25%
11%
9
3
2
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in Scottsdale, AZ
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Vanguard (Scottsdale, AZ).

    Interview

    Multiple stages... I honestly don't remember since it was nearly 4 years ago now... I talked with a recruiter, did an interview on the campus, answered some stuff and got le job

    Interview Questions

    • Roleplay with the rep to see if you can calm a customer down   Answer Question
See All 850 Interviews

Vanguard Awards & Accolades

  • Corporate Equality Index (CEI), Human Rights Campaign Foundation, 2017
  • 50 Best Places to Work for New Dads, Fatherly, 2017
  • Forbes 2016 America's Best Employers, Forbes, 2016
  • Computerworld Best Places to Work in IT, ComputerWorld, 2016
  • Learning Elite Award: Best Companies in Learning & Development, Chief Learning Officer (CLO) Magazine, 2016
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