Working at Vantage Deluxe World Travel | Glassdoor

Vantage Deluxe World Travel Overview

Boston, MA
51 to 200 employees
1983
Company - Private
Cruise Ships
$100 to $500 million (USD) per year
Lauded by USA Today, Condé Nast Traveler, Travel + Leisure, and voted the leader in solo travel by Solo Traveler, Vantage Travel has curated deluxe, life-changing river and small ship cruises, land adventures, safaris, family and culinary journeys since 1983. Through ... Read more

Mission: “Vantage has one primary mission and goal: to provide concierge travel experiences and services that exceed the expectations of our customers. The best value in deluxe travel - guaranteed.

Our entire staff is committed to achieving this goal. At ... Read more

Company Updates

  • Half of all Vantage managers are women, so we salute their ambition—and spirit of adventure, like marketer Carley Thornell, here practicing yoga balances in Peru—with a slew of solo-friendly values & journeys! #IWD2019 #BalanceForBetter http://vantage.link/mb5i30nVUqa

  • Vantage is proud to be a leader in solo travel. Learn more: http://vantage.link/mb5i30nVUqa

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Vantage Deluxe World Travel – Why Work For Us?


If you are driven by working in a dynamic environment where you’ll discover the value of impactful contributions in an industry that’s easy to fall in love with – the travel industry…Vantage may just be your next home to learn, contribute, work hard and have a little fun. As we evolve technologically and proactively offer differentiated travel experiences to our customers, we search for dynamic, progressive and focused professionals to join the Vantage team whether that’s in our headquarters in Boston or in one of our global offices in Budapest, Munich, Opatija, Buenos Aires, Beijing or Cape Town.

At Vantage, you’ll discover team members as being talented, driven, globally aware, entrepreneurial individuals who are flexible in a fast-paced environment and who bring sense of pride and humility to a unique culture.

We have created a culture that embodies an appreciation for the deep history of the Company that is driven by the ultimate goal of delivering memorable journeys to our passengers worldwide. Individually we are one piece of an amazing group while working collaboratively across the globe. We have discovered success year-over-year, by appreciating a proven formula of success while evolving with an ever changing world whether as a result technology advancements or keeping in front of passenger demands for exhilarating and memorable travel experiences.

 




 



Here at Vantage we offer three comprehensive medical plans, one dental plan, and one vision plan through Tufts which Vantage pays 67% of. As part of our initiative to create a healthy working environment, we also offer a premium that gives a medical insurance discount to those employees and dependents that have a physical and dental exam yearly as well as being non-smokers.

Flexible Spending Program

  • With a flexible spending account you are able to put aside pre-tax dollars for health care expenses or dependent care expenses. If you put away $1,000 you’d save about $300 in tax dollars!

Company Paid Benefits

  • Basic life insurance, Long term disability, and Short term disability are offered at no charge to you.
  • Our life insurance provides your loved ones with one times annual salary, up to $250,000.
  • Coverage is effective 1st of the month after 60 days employment.

Retirement

  • Our 401(K) Retirement plan is managed by American Funds.
  • Vantage matches 50 cents to every dollar up to $4,500 per year to ensure you can maintain your lifestyle during retirement.
  • Employees are automatically enrolled at 3% of their salary after 3 months of employment.

Transportation

  • Being located in the center of Boston and only a five minute walk to Boston’s North Station, many of our employees use the train to get to work daily.
  • Vantage will pay 50-90% of your train pass depending on the type of transit.
  • Your share of the cost will be a pre-tax deduction up to the IRS maximums.

Wellness Benefits

  • Health care and our employee’s well-being is a top priority for us here at Vantage. We have a gym facility located in our building that employees have free access to at all times.
  • 20% discount on “Beantown Bootcamp” on-site program. Go to http://www.beantownbootcamp.com/
  • $150 fitness center rebate through BCBS.
  • $150 weight loss program rebate through BCBS.

Tuition Assistance

  • Vantage values the importance of education and provides up to $3,000 a year (after six months of employment) to assist you in furthering your education.

Vantage Products

  • We want you and your immediate family to be able to experience our amazing river cruises and land adventures that we offer here. That’s why we offer a 25% discount for yourself and one traveling companion as well as for your immediate family – whether or not you are traveling with them.

Referrals

  • Recruit friends and family to join the Vantage Team! We offer a referral bonus of up to $1,000 if you refer someone who gets hired.


Vantage is committed to giving back to our community and the larger world we travel. Here is a summary of our Vantage Cares projects and other philanthropic efforts:

Vantage salutes our veterans

Honoring our nation’s heroes—from soldiers and their families to first responders at the Boston Marathon bombings and those who served with valor at the 9/11 attacks—has always been a priority for Vantage Travel. And this year we are especially proud to once again honor them with a complimentary river cruise to France, featuring a visit to the beaches of Normandy to reflect on our nation’s great triumph that helped turn the tide of World War II on D-Day. But we are also excited to team up with the Wounded Warrior Project for the month of Veterans Day for a special Facebook campaign. Vantage will donate $1 for every “like” we receive during November—up to $50,000—to this non-profit that helps injured service members and their families. Thank you for visiting us at Facebook and doing your part (and while you’re at it, please encourage your friends). All it takes is the click of a button for you to help our nation’s heroes!

Vantage Heroes

Vantage honors everyday heroes who have survived tragedy and hardship by donating one of our European river cruises to help in their healing. We hope they will see the world in a new and hopeful light, feel soothed by the currents of the continent’s great waterways, and embrace the life-affirming beauty of the world’s great cities.

Vantage Travel is a proud sponsor of the Vantage Foundation, which supports organizations that provide safe havens, skills training, and intervention for teens at risk, while also providing educational, lifestyle, and career opportunities that would not otherwise be available to them. Since its inception, the Vantage Foundation has raised approximately $7 million to benefit the West End House, while the Vantage Heroes program bestows free travel on military personnel and their family members, victims of tragedy and terrorism, and more. Additionally, the foundation’s Vantage Cares program assists communities around the world, including in Peru, Cuba, South Africa, and Croatia.




Vantage offers annual opportunities for associates to experience our trips firsthand, as well as other travel-related opportunities. Vantage associates are eligible to apply for the International Association of Travel Agents (IATA) card, which offers multiple travel-related discounts and benefits. Associates and a travel companion may also travel on Vantage’s regularly scheduled tours, on a space availability basis, at a discount of the price. Family members of Vantage associates are eligible for a discounted trip rate, as well. Additionally, associates may purchase airline tickets, at company cost, through the flights department.


Here are some personal views from our valued associates about working at Vantage.

Working at Vantage from Vantage Deluxe World Travel on Vimeo.


Call Center from Vantage Deluxe World Travel on Vimeo.



Information Systems & Technology at Vantage from Vantage Deluxe World Travel on Vimeo.


Vantage Deluxe World Travel Reviews

2.4
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Recommend to a friend
Approve of CEO
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Henry Lewis
63 Ratings
  • Featured Review

    Helpful (1)

    "Huge opportunities if you are willing to participate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vantage Deluxe World Travel full-time (Less than a year)

    Pros

    Always interesting and career advancing however the pace is not for the faint of heart. But if you are willing to work hard and be dedicated you will have opportunities to learn and grow everday. I love that!

    Cons

    Vantage is changing!!! It will not happen overnight but I have seen significant effort from leadership. I am hopeful and want to be part of the solutions. And yes the owner is working hard to lead the way.

    Advice to Management

    Keep working together, seize the current opportunity to become an award winning customer and associate foucused company

See All 166 Reviews

Vantage Deluxe World Travel Photos

Vantage Deluxe World Travel photo of: Budapest FAM Trip
Vantage Deluxe World Travel photo of: FAM trip - Danube River
Vantage Deluxe World Travel photo of: Hank welcomes Boston Marathon Bombing survivors and first-responders to an all expenses paid, all-inclusive Cruise Tour to France
Vantage Deluxe World Travel photo of: Fun at Faneuil Hall
Vantage Deluxe World Travel photo of: Egypt FAM trip
Vantage Deluxe World Travel photo of: The World of Vantage
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Vantage Deluxe World Travel Interviews

Experience

Experience
29%
26%
45%

Getting an Interview

Getting an Interview
71%
10%
8%
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Difficulty

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Average

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  1. Featured Interview

     

    Customer Service Representative Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Vantage Deluxe World Travel (Los Angeles, CA) in July 2018.

    Interview

    Very quick and efficiently done. They went through general questions on customer service, my past experience. I was very comfortable with the interviews I had. There were two interviews total, the waiting process was straining but very much worth it

    Interview Questions

    • How did I handle a difficult client?   1 Answer
See All 41 Interviews

Vantage Deluxe World Travel Awards & Accolades

  • 1 of 10 Best River Cruises, Travel and Leisure, 2018
  • Top River Cruise Lines, Condé Nast Traveler Readers’ Choice Awards, 2018
  • Best River Cruise Line, Solo Traveler, 2018
  • Conde Nast Traveler Award, Condé Nast Traveler, 2015
  • Travel Weekly Magellan Award Overall Small Cruise and River Cruising, Travel Weekly, 2014
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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