Working at Verizon Wireless | Glassdoor

Verizon Wireless Overview

New York, NY
5001 to 10000 employees
2000
Company - Public
Information Technology
$10+ billion (USD) per year
What makes a great career? If you ask us, we’ll tell you that it’s the experience, the people and the sense of pride that comes from delivering what people want and need from the digital world.

Verizon powers America’s fastest ... Read more

Company Updates

  • We need more kids to see a future in STEM. That’s why Verizon is providing free tech and access to learning opportunities they may not have otherwise. Explore what Verizon is doing for the inventors and innovators of tomorrow: http://glassdoor.com/slink.htm?key=vQiju

    Verizon Innovative Learning

    Verizon Innovative Learning gives students the technology and tools to succeed in the digital age.

  • “I have a passion for helping people, and I accomplish that at Verizon.” Discover how #Verizon can help grow your #career, like we’ve helped Customer Service Supervisor Nomieya Solomon: http://glassdoor.com/slink.htm?key=vQiA9

    Working here

    We've got the whole package: you can take your career to the next level and beyond here. You've served our country. Now check out what we can offer you.

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Verizon Wireless – Why Work For Us?


Verizon Wireless is....YOU. We are a company that is truly a reflection of the world around us: diverse, high-energy, inquisitive, moving forward.

Our employees are our greatest asset and a mirror of our wide-ranging clientele. Here, you find an open, accepting environment where individuals are valued for their unique talents. It's not just good business. It's simply right. And it works. 

It's easy to plan your career. Just use our three-step plan and you'll be a contributor right from the start!

  1. Discover your interest, skills and where you can add value
  2. Learn what career paths fit
  3. Develop a plan, set goals and meet with managers

Not only will you receive specific training for your position, but you may also choose from a wide range of courses to further develop your career. Our courses utilize online, instructor-led and blended approaches that cover a wide variety of topics.



We're committed to rewarding the individuals who work hard to provide the nation's best wireless network and most admired customer service. That's why we are always reviewing our benefits package, to ensure that it is among the best in the wireless industry. And since your contributions to Verizon Wireless begin on your first day here, we start your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits on that same day. We also offer a wide array of benefits that promote work/life balance and give you the tools to manage and improve your life.

On top of being a part of the company that's changing the world, you'll enjoy a competitive salary and benefits so robust we call them Total Rewards. 

  • Financial Rewards
  • Insurance (Health, Dental, Vision, Prescription Drug Coverage, and Life)
  • Savings & Discounts (401k, Profit Sharing, Spending Accounts, Tuition Assistance, Employee Phone Program, and Company Discounts)
  • Well-Being (Paid Vacation, Personal Days, and Holidays)
  • Education and Training
  • Life Balance and Flexibility

Total Rewards will vary depending on position, experience, and location.


Where can you add value at Verizon Wireless while creating the career you've always wanted? Explore the paths we offer and find out where you fit.

Explore career opportunities today: https://www.verizon.com/about/careers

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Verizon Wireless Reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
3,801 Ratings
  • Helpful (405)

    "Rewarding but demanding place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in New York, NY
    Current Employee - Associate Director in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 10 years)

    Pros

    Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

    Cons

    Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

See All 8,279 Reviews

Verizon Wireless Photos

Verizon Wireless photo of: Verizon Wireless
Verizon Wireless photo of: Verizon Wireless
Verizon Wireless photo of: Verizon Wireless
Verizon Wireless photo of: Verizon Wireless
Verizon Wireless photo of: Verizon Wireless
Verizon Wireless photo of: Verizon Wireless
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Verizon Wireless Interviews

Experience

Experience
63%
23%
13%

Getting an Interview

Getting an Interview
68%
8%
7%
7
3
3
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in Cranberry, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Verizon Wireless (Cranberry, PA).

    Interview

    They are looking for energized positive people.
     How well do you take direction and criticism?
     Describe a time where you dealt with and impossible timeline, customer or situation and how did you over come that and what was the outcome.

    Interview Questions

    • What makes you stand out of the crowd   1 Answer
See All 1,883 Interviews

Verizon Wireless Awards & Accolades

  • Best for Vets Employer(#1), Military Times, 2015
  • Top 50 Employers - Readers' Choice, Equal Opportunity Magazine, 2015
  • Veteran Friendly Employer, Veteran Recruiting, 2014
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Work at Verizon Wireless? Share Your Experiences

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