Working at Vertafore | Glassdoor

Vertafore Overview

Denver, CO
1001 to 5000 employees
1969
Company - Private
Computer Hardware & Software
$100 to $500 million (USD) per year
We connect and automate the entire insurance distribution channel to include carriers, MGAs/MGUs, independent agencies, brokers, consumers, and regulators. We help our customers run their businesses more effectively and efficiently by streamlining processes, improving ... Read more

Mission: Insurance is all about relationships, and we believe technology should make those relationships even stronger. Our mission is to transform the way the industry operates by putting people at the heart of insurance technology.

Company Updates

  • http://glassdoor.com/slink.htm?key=vQpXp

  • The purpose of this position is to provide Technical Support representation as a Specialist I. The individual will take on a key role in orchestrating and managing complex/technical customer support cases for Vertafore products, particularly surrounding Financial information. The individual will also work escalated cases to resolution, and develop Root Cause reporting. The position will focus on timely case resolution, customer relationship building, and improving overall customer experience. The individual will partner with the Support staff on continuous improvement through team collaboration, content documentation, and assisting with product strategy decisions.

    http://glassdoor.com/slink.htm?key=vQTQq

    Job Opening: Technical Support - Finance at Vertafore in US-GA-Atlanta

    The purpose of this position is to provide Technical Support representation as a Specialist I. The individual will take on a key role in orchestrating and managing complex/technical customer support cases for Vertafore products, particularly surroundi

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Vertafore Video

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Vertafore – Why Work For Us?


We are a team of high achievers who pride ourselves on getting it right, every time, and learning in the process. Despite our shared principles, we are also an eclectic bunch. We are insurance nerds, techies and creatives—sometimes all at the same time. Our culture isn't static. It's something we build, and improve upon, every day.

Also, we're just all around pretty awesome! If you would like to join us, visit our latest job postings to the right or at www.vertafore.com/careers.

Vertafore Reviews

2.4
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Recommend to a friend
Approve of CEO
Vertafore Chief Executive Officer Amy Zupon
Amy Zupon
146 Ratings
  • Featured Review

    Helpful (16)

    "Customer Service and Compliance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance in East Lansing, MI
    Current Employee - Compliance in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vertafore full-time (More than a year)

    Pros

    Good benefits, very fair pay, great work life balance. This company is VERY good to their employees! There are group activities that are done quarterly in some departments or monthly lunches, however the department decides to spend their fun money. I believe it’s a great way to keep up with good morale and makes the employees feel appreciated. They also provide coffee and snacks for the employees. I plan to retire here. When I read other reviews where people say it’s a good place to get experience and leave obviously haven’t been out there working with the animals. There is no micromanagement here, they train you and let you do your job. Love, love it here!! Great atmosphere, great management! Great employee morale!!! Also no one gets rewarded for throwing co-workers under the bus.

    Cons

    Training could be better. Also give the new people a chance to digest the training a bit before throwing them into the fray.

    Advice to Management

    Love management. The only thing I can think of improvement would be training.

See All 518 Reviews

Vertafore Photos

Vertafore photo of: Our new Dev Bootcamp class learns about the Agile Framework with Legos!
Vertafore photo of: Accelerate 2018
Vertafore photo of: Accelerate 2018
Vertafore photo of: Accelerate 2018
Vertafore photo of: Adam and Erika
Vertafore photo of: Leslie and BJ
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Vertafore Interviews

Experience

Experience
43%
17%
40%

Getting an Interview

Getting an Interview
72%
12%
8%
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Difficulty

2.8
Average

Difficulty

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  1. Featured Interview

    Helpful (4)  

    Director, Product Management Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Vertafore (Denver, CO) in March 2018.

    Interview

    Online personality and aptitude assessment with an email to set up a video call phone screen with the recruiter just a couple of days later, video call phone screen with hiring manager, in person interview - six people for thirty minutes each

    Interview Questions

    • Fairly standard product management questions with a focus on how you work with the technology teams and how you approach developing a roadmap.   Answer Question
See All 181 Interviews

Vertafore Awards & Accolades

  • 100 Top Digital and Tech Companies in Colorado, Builtin Colorado, 2017
  • 50 Best Companies to Work For, Comparably, 2017
  • Best Companies for Women, Comparably, 2017
  • Best Company Culture 2017, Comparably, 2017
  • Best Company Leadership, Comparably, 2018
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Diversity Commitment

Has programs that support a diverse and inclusive workforce

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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