Working at VerticalResponse | Glassdoor

VerticalResponse Overview

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San Francisco, CA
51 to 200 employees
2001
Subsidiary or Business Segment
Enterprise Software & Network Solutions
$10 to $25 million (USD) per year
Mailchimp, Constant Contact, iContact
VerticalResponse Inc. provides a full suite of self-service marketing solutions for small businesses including email marketing, social media, online event marketing, postcard marketing and online surveys. Our mission is to empower small businesses and non-profit organizations to ... Read more

VerticalResponse Reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Lee Schram
6 Ratings
  • "Lots of Opportunities, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at VerticalResponse full-time

    Pros

    VerticalResponse went through a rough period after the acquisition by Deluxe, and there was a lot of turnover. Now the dust has settled, and the company has many new employees with fresh energy and a positive outlook. There is a lot of opportunity for ownership and growth, and the people are kind, respectful and collaborative. Goals and KPIs are clearly communicated and there is a lot of transparency from the top down.

    Cons

    The usual bumps that occur working for a big company - some clunky processes, opportunity to streamline collaboration tools, a lot of people and functions offsite.

See All 37 Reviews

VerticalResponse Photos

VerticalResponse photo of: The marketing team at an offsite bowling event
VerticalResponse photo of: Our awesome leaders Janine, John and Dwight! Go Giants!
VerticalResponse photo of: Celebrating at the SF Giants Parade
VerticalResponse photo of: The sales team hosting our Studio 54 happy hour
VerticalResponse photo of: 11th Annual American Business Awards
VerticalResponse photo of: Volunteering at Project Homeless Connect
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VerticalResponse Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
75%
25%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Human Resources Director Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 8 weeks. I interviewed at VerticalResponse (San Francisco, CA) in May 2012.

    Interview

    Contacted by the hiring manager about 5 days after I submitted my resume and a phone screen was scheduled for the next day. The day after the phone screen I was invited for in-person interviews. I met the hiring manager, the two employees that would report to the position and the outgoing director. Very friendly and nice process, everyone was welcoming and friendly. Hiring manager promised a follow up within a week. That stretched to two weeks. Six weeks later I received a rejection email.

    Interview Questions

    • There was not a particularly difficult question, just several challenges to answers I gave.   Answer Question
See All 4 Interviews

VerticalResponse Awards & Accolades

  • Company of the Year, American Business Awards (the Stevies), 2013
  • Customer Service Department of the Year, American Business Awards (the Stevies), 2013
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