Working at Veterans United Home Loans | Glassdoor

Veterans United Home Loans Overview

Columbia, MO
1001 to 5000 employees
Company - Private
Unknown / Non-Applicable
As experts on the VA Loan, Veterans United Home Loans is dedicated to making the American dream of homeownership a reality for those who so bravely served.

Our passionate, hard-working team is committed to exceeding our clients' expectations ... Read more

Mission: Be Passionate and Have Fun; Deliver Results with Integrity; Enhance Lives Every Day.

Veterans United Home Loans – Why Work For Us?

We are looking for experienced Software Developers proficient in c# and .net to join our award-winning team. Exposure to Agile and LEAN environments would be helpful.

We believe great impact starts with great people. The unique values, personalities and strengths of every employee form the foundation of our commitment to serve those who served. 

We’ve built our daily workflow and processes around the XP/Agile method. This approach allows us to tackle challenges and ensures we’re effective in achieving our goals for our internal and external customers. We also value teams where our Developers, Product Owners, Technical Architects and more can work together to continually deliver high-quality and high value software.  

Learn more about what it's like to be in our Underwriting department and meet some of your future co-workers:

The secret weapon behind Veterans United Home Loans? Our employees. We've built an elite team of hard-working, passionate and fun people who are dedicated to helping make veterans' lives better every day.

Veterans United is not your typical mortgage bank. No stuffed shirts. No elevator music. Instead, we are a team of high-energy, customer-focused professionals genuinely committed to helping serve military families.

Our ideal candidates have a work ethic that's second to none. They will need a proven track record of success, regardless of professional experience or academic background. They are also willing to put in the time it takes to get the job done. Helping our veterans purchase or refinance a home is a responsibility our employees take seriously. Each employee embraces our company values and strives to deliver them in every interaction.

Want to know what our employees are saying? Here are common words from Glassdoor employee reviews: 


BE PASSIONATE and have fun

At Veterans United Home Loans, we begin every day committed to excellence and finding fulfillment in what we do. By celebrating our victories, learning from our mistakes, and embracing change, we continuously improve as people, as professionals, and as a company. We strive to amaze. We actively contribute to the  family-spirit, and have fun at work. As a team, we proudly serve those who have served our country. We are passionate.

DELIVER RESULTS with integrity

At Veterans United Home Loans, we recognize that execution is essential for the long-term success of our company. Hard-work and excellence are expected from everyone on our team. As a company, we do the right thing, never compromising our integrity. We work to foster an environment of open and honest communication. We fulfill our promises, and strive to be the strongest, most knowledgeable VA loan team in the country. We deliver results.


At Veterans United Home Loans, we believe that our success as a company is not measured solely by profits, but also by the positive impact that we have on the lives of our clients, co-workers, and community. Respect for everyone is a standard, not an objective. We work to maintain a balance between our home lives and our work. As a company, we genuinely care about the well-being of others. By donating our time and resources, we make a difference in our community. We achieve more collectively than we ever could individually. We enhance lives.

You’ll see Veterans United employees packing food at the local food bank, running in charity races, building houses for the homeless, and mentoring kids. Employees are encouraged to give back to the community through volunteer opportunities. Over 90% of our employees contribute to the Veterans United Foundation, our own non-profit organization with a mission to help employees, their friends and family, the local community, and military families across the country. Learn more about the Foundation at


We want our employees to be happy – really, really happy and healthy, too – because joyful employees in tip-top shape makes for a more positive work environment. So we work to create a place where employees thrive and contributions are recognized.

Commitment to this concept creates a unique and family-friendly company culture full of energetic, hard-working people – not to mention a boatload of benefits and perks. Free massages? Yes, please! Casual dress and free gym memberships? Oh yeah! Plus so much more, just check out this list:

  • Health, Dental, and Vision Insurance
  • 401(k) matching program
  • Casual dress
  • Free massages
  • Free gym memberships
  • Free (not-so-healthy) vending machine
  • Free (healthy) snack fridge
  • Amazing company and family-oriented events
  • Maternity leave and paternity leave for new parents
  • Pet insurance

Sound too good to be true? Rest assured, this is no joke, no sales pitch, no fluff. By treating people the way they should be treated, we’ve amassed a great team of highly satisfied employees – and it’s our mission to keep it that way.

Veterans United Home Loans is dedicated to cultivating an inclusive and diverse workforce that is filled with mutual respect, appreciation, acceptance, and the desire to understand one another. We are passionate about fostering an environment in which every employee can deliver results through their own unique skill set, background, and perspective to enhance the lives of our clients, coworkers, and community. We promote this mission through the United Initiative program.


Our Diversity Awareness Committee is committed to providing a culture in which all employees feel comfortable in their own skin, and where respect is a standard, not an objective.

Veterans United Home Loans Reviews

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Veterans United Home Loans CEO Nate Long
Nate Long
141 Ratings
  • Featured Review

    Helpful (3)

    "Truly Amazing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Supervisor in Columbia, MO
    Current Employee - Call Center Supervisor in Columbia, MO
    Positive Outlook
    Approves of CEO

    I have been working at Veterans United Home Loans full-time (More than a year)


    Everything. I have worked in many professions for both big and small companies. I have never found a company that cares for it's employees and customers the way that VU does. From the first day I showed up to work I was welcomed as if I had been there for 10 years. They are committed to their values. Not only during work hours but even outside of work. Management has a true open door policy and they are never to busy to stop and just chat for a few moments and that includes all of the executives and owners even. I truly feel part of a family working here and every person truly cares as much about each customer and the experience we give them as we do each other.


    There are no perfect companies in the world and everyone has room to grow and improve all the time. I can say without a doubt though that Veterans United is as close as you will find to it. The only negative that I would point out here would be that sometimes being a company that is spread out so much, it can make it hard to keep communication going on issues and culture can definitely be difficult to stay on top of, but they are doing a fantastic job of doing it. They constantly look for ways to improve not only for employees but for customer experience too.

    Advice to Management

    Brock, Brant and Nate. You guys have built something amazing here. Keep doing what you're doing and caring for people the way you do. You guys are awesome!

See All 191 Reviews

Veterans United Home Loans Photos

Veterans United Home Loans photo of: The Lenexa, Kansas office showing off their team colors!
Veterans United Home Loans photo of: Halloween 2016
Veterans United Home Loans photo of: Halloween 2016
Veterans United Home Loans photo of: Halloween 2016
Veterans United Home Loans photo of: Halloween 2016
Veterans United Home Loans photo of: Halloween 2016
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Veterans United Home Loans Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Account Manager (Loan Processor) Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took 3 weeks. I interviewed at Veterans United Home Loans in March 2017.


    was given a bunch of self-assessments to fill out right away; had a phone interview approx. 1 week later; Skype interview (because I'm currently out of state) a couple weeks after that. Unfortunately didn't get a job offer because they had a lot of referral applicants

    Interview Questions

    • - Why do you want to work at VU?
      - Tell me a little about yourself.
      - Why do you think you would be a good fit for this position?  
      Answer Question
See All 71 Interviews

Veterans United Home Loans Awards & Accolades

  • 100 Best Companies to Work For, Fortune Magazine, 2017
  • Companies That Care, People Magazine, 2017
  • Best Companies in Financial Services, Fortune and Great Place to Work, 2017
  • Military Friendly Employers Top 10, G.I. Jobs / Victory Media, 2017
  • Alliance for Work-Life Progress Seal of Distinction, WorldatWork, 2017
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