Viking Cruises Pay & Benefits | Glassdoor

Viking Cruises Overview

Work Here? Get a Free Employer Account
Woodland Hills, CA
1001 to 5000 employees
1997
Other Organization
Travel & Tourism
$25 to $50 million (USD) per year
Unknown
Whether on river or ocean cruises, Viking Cruises offers cruises that are destination focused and carefully crafted with a mix of cosmopolitan and smaller ports of interest. Ocean itineraries are specifically designed to offer longer hours in port than competitors, including ... Read more

Viking Cruises Reviews

2.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Viking Cruises Chairman & CEO Torstein Hagen
Torstein Hagen
48 Ratings
  • Helpful (4)

    "Mostly a Positive experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Agent Sales Specialist in Woodland Hills, CA
    Former Employee - Travel Agent Sales Specialist in Woodland Hills, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Viking Cruises full-time (Less than a year)

    Pros

    Good pay, great benefits, nice office and can make good friends.If you are great at sales , you can hit most or all of the targets and make a decent to great commission.

    The company does take care of you if you perform well, have great attendance , great attitude and play nice with everyone. I was there for 1 year and saw the potential. Top performers in sales can make $6,000 - $10,000 in commission per month plus hourly.

    There are days Viking buys employees lunch, bring in Ice Cream, Bagels, Nachos, Gift cards for Christmas and Thanksgiving.

    Benefits - Free medical, free dental , free visual, free life insurance, free parking, vacation time, sick time, 401k, free coffee, six flags tickets and as I mentioned a beautiful working space / building / lunch room.

    Cons

    The gossip is constant. The management does play favorites. Policies change all the time. Point system can be an issue for some , but if you are punctual and do not call in sick ,it should not be an issue.

    There are a few employees who gossip too much or can even try to slander your name in the company.

    Mostly women in management (Managers, Supervisors , Trainer and Leads). I got the vibe that there is an underlined power trip and some level of sexist from a couple of those women,not all.

    If you are an average performer in sales , you are getting $14.50 per hour and $1,000 - $2,000 in commission per month in the TA side or same hourly but with $3,000-$4,00 per month commission in Direct sales. Comp plan is fine if you are hitting your numbers but can be tough if you're not killing it every month. It will take a little time to get the process , product knowledge and accounts.

    It seems like Employees get let go weekly and the turn over is constant. Either rightfully so in some cases ( Are late too often or not performing ). But there are others who are let go and it can seem questionable.

    They have a hard on for policies. It seems like high-end slavery overall. Be glad to have a job and play by all the rules or good bye - like any other job I guess.

    Advice to Management

    Lighten up on your policies. Half of you probably could not make it in sales yourselves.

See All 115 Reviews

Viking Cruises Photos

Viking Cruises photo of: Viking River Cruises
Viking Cruises photo of: former break room
See All PhotosSee All

Viking Cruises Interviews

Experience

Experience
50%
17%
32%

Getting an Interview

Getting an Interview
64%
24%
8%
4

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Accounts Payable Interview

    Anonymous Interview Candidate in Woodland Hills, CA
    No Offer
    Neutral Experience
    Easy Interview

    Interview

    I had a phone interview first, then went and met 2 more employees from the accounting department in their Woodland Hills office. Phone interview was very good. The person I talked to sounded like she wanted to hire me right on the spot! The office interview was not very good. I don't know the job titles of the people I talked to. They both asked a lot of questions and seemed nice enough, although one of them seemed just a bit arrogant. He said "You'd be working with me if we decide to hire you." I never heard back from them though. Come to find out, this company has a reputation for a very high rate of turnover. It was probably for the best that I didn't get hired because I would definitely not have stayed if it was bad. And, in looking at the reviews on here, it seems that they are a very profitable company but that they micromanage a lot, and the employees are largely very dissatisfied. Which is too bad, because they seem like a huge cut above the traditional cruise lines! It all depends on the management...and bad managers usually are only looking out for their own interests and don't value their employees.

    Interview Questions

    • Where do you see yourself in five years?   1 Answer
    • How would you handle a problem that just seemed to have no real solution and no matter how hard you worked on it, you couldn't seem to resolve it?   1 Answer
    • How would you record the purchase of office supplies?   1 Answer
    • Suppose we paid X dollars for a front-page ad in a magazine that was supposed to run for all 12 months of the year. How would you account for that?   1 Answer
See All 29 Interviews

Viking Cruises Awards & Accolades

  • World's Best Cruises(Legends of the Rhine), Fodor'sTravel, 2015
  • Best River Cruise Line, Cruise Critic Editors, 2014
See More

Viking Cruises Locations

Work at Viking Cruises? Share Your Experiences

Viking Cruises
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or