I worked at Viking Cruises full-time (Less than a year)
Good pay, great benefits, nice office and can make good friends.If you are great at sales , you can hit most or all of the targets and make a decent to great commission.
The company does take care of you if you perform well, have great attendance , great attitude and play nice with everyone. I was there for 1 year and saw the potential. Top performers in sales can make $6,000 - $10,000 in commission per month plus hourly.
There are days Viking buys employees lunch, bring in Ice Cream, Bagels, Nachos, Gift cards for Christmas and Thanksgiving.
Benefits - Free medical, free dental , free visual, free life insurance, free parking, vacation time, sick time, 401k, free coffee, six flags tickets and as I mentioned a beautiful working space / building / lunch room.
The gossip is constant. The management does play favorites. Policies change all the time. Point system can be an issue for some , but if you are punctual and do not call in sick ,it should not be an issue.
There are a few employees who gossip too much or can even try to slander your name in the company.
Mostly women in management (Managers, Supervisors , Trainer and Leads). I got the vibe that there is an underlined power trip and some level of sexist from a couple of those women,not all.
If you are an average performer in sales , you are getting $14.50 per hour and $1,000 - $2,000 in commission per month in the TA side or same hourly but with $3,000-$4,00 per month commission in Direct sales. Comp plan is fine if you are hitting your numbers but can be tough if you're not killing it every month. It will take a little time to get the process , product knowledge and accounts.
It seems like Employees get let go weekly and the turn over is constant. Either rightfully so in some cases ( Are late too often or not performing ). But there are others who are let go and it can seem questionable.
They have a hard on for policies. It seems like high-end slavery overall. Be glad to have a job and play by all the rules or good bye - like any other job I guess.
Advice to Management
Lighten up on your policies. Half of you probably could not make it in sales yourselves.
I had a phone interview first, then went and met 2 more employees from the accounting department in their Woodland Hills office. Phone interview was very good. The person I talked to sounded like she wanted to hire me right on the spot! The office interview was not very good. I don't know the job titles of the people I talked to. They both asked a lot of questions and seemed nice enough, although one of them seemed just a bit arrogant. He said "You'd be working with me if we decide to hire you." I never heard back from them though. Come to find out, this company has a reputation for a very high rate of turnover. It was probably for the best that I didn't get hired because I would definitely not have stayed if it was bad. And, in looking at the reviews on here, it seems that they are a very profitable company but that they micromanage a lot, and the employees are largely very dissatisfied. Which is too bad, because they seem like a huge cut above the traditional cruise lines! It all depends on the management...and bad managers usually are only looking out for their own interests and don't value their employees.