Working at Virgin Active | Glassdoor

Virgin Active Overview

London, England (UK)
5001 to 10000 employees
Company - Private
Health, Beauty, & Fitness
Unknown / Non-Applicable

Nuffield Health, David Lloyd Leisure

For those who have begun to feel physically like a donut or cruller, Virgin Active has myriad sportive solutions. The company has about 170 health and fitness clubs in Europe, South Africa, and Australia with more than 900,000 members. About 70 of its clubs are located in the ... Read more

Virgin Active Reviews

  • "Creating a positive environment"

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Fitness Manager in White Plains, NY
    Current Employee - Fitness Manager in White Plains, NY
    Positive Outlook


    I like the people, and my team & co-workers. I enjoy my clients and setting up their workouts. The work is rewarding.
    I like selling Personal Training, and our goal is to sell the specials offered to new clientele. Converting our complimentary sessions into packages or recurring residual income.


    Our specials should include 1 hour sessions, offering specials on 1/2 hour sessions only limits company's profits.
    Invest more money on decorative & party balloons so that it is seen & is more fun for everyone. Creates a more positive environment.

    Advice to Management

    Create a more positive environement & a fun experience for first timers could sell better. Taking better care of our staff, investing more time to teach the staff would be very productive.

See All 454 Reviews

Virgin Active Photos

Virgin Active photo of: Mansion House
Virgin Active photo of: Cycle
Virgin Active photo of: Reformer Pilates
Virgin Active photo of: Personal Training
Virgin Active photo of: Personal Training
Virgin Active photo of: Personal Training
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Virgin Active Interviews



Getting an Interview

Getting an Interview




  1. Helpful (2)  

    Associate Manager Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Negative Experience
    Easy Interview


    I applied online. The process took 6+ months. I interviewed at Virgin Active (London, England (UK)).


    I had a qualifying phone call, I then was invited to a THREE hour interview with the GM and AM at one of their locations.
    The Senior GM was excellent, however, the AM kept me for an extended period of time, informing me of his life story, which was interesting but completely unrelated.
    I had the feeling my interview was more for his experience since he seems extremely unqualified and very poor at interviewing.
    After this, I was then invited to another 30 minute interview at their HQ.
    I interviewed with a Senior Manager who seemed tired, vacant and bored during my interview. I was told by him that they would let me know if I'd been successful in a weeks time and he'd send me his email for any questions.
    He never sent me his email and I never heard anything back. No email, no phone call to say I had not been successful.
    I don't know why I was treated this way when I had done well in the three previous interviews.
    MONTHS have passed and they didn't bother to spend the time to send me a message/call to let me know that I didn't get the job.
    I spent time and money on the interviews I won't get back and am shocked that they can't be bothered to follow up with interviewees.
    For a company I had such huge respect for I'm not impressed at all, it's so rude it's unbelievable! At least thank interviewees for their time, where are your employees manners?
    I do not recommend Virgin Active and will not be joining this gym.

    Interview Questions

    • Tell me about a time where you were under pressure in a management role?   Answer Question
See All 89 Interviews

Virgin Active Awards & Accolades

  • Large Employer of the Year, UK Active, 2017
  • Payroll Giving Bronze Award, Payroll Giving, 2017

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