I have been working at Visionworks full-time (More than 8 years)
Good money, hourly and commission both.
Commission percent increases once certain sales figures are reached. Rarely cold calling customers, glasses are necessity so closing sales isn’t difficult.
Promotions from inside generally come with lower pay than someone coming on from outside the industry. Tiers for commission increase reset every year so all that hard work and fight for more money gets wiped away with the new year. Commission tier goals change almost every year (generally to make them harder to reach so the company saves money). Multiple goals to reach and maintain, however all should be heavily exceeded in order to receive good yearly review (hitting all standards typically only gets you a 3 out of 5 rating). Even with 4 rating, don’t expect more than .50¢ yearly raise.
Advice to Management
Promoting from inside should come with better pay than for someone with no industry experience. Yearly raises should be worth more than almost .50¢, especially since there are no yearly bonus (unless you’re a GM or higher) and your commission resets every year with larger tier goals.
I applied in-person. I interviewed at Visionworks (Philadelphia, PA) in November 2017.
Two interviews...pretty standard questions. Neither was overly formal or long. Each happened quickly. Each manager was very nice and friendly. More interested in making sure I would fit in.
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