Working at Vital Images | Glassdoor

Vital Images Overview

Minnetonka, MN
201 to 500 employees
Subsidiary or Business Segment
Information Technology
$50 to $100 million (USD) per year
At Vital, what we do matters. This is at the heart of every product we develop, every service we provide, and especially each member of our team. Vital is part of Toshiba Medical Systems, and together we lead the industry with the latest health imaging informatics solutions ... Read more

Mission: To improve the cost, quality and accessibility of healthcare by continuously developing industry leading advanced visualization and analysis software solutions that serve as a critical component in exceptional patient care.

Vital Images – Why Work For Us?

About Us

Vital has set the industry standard in next-generation, advanced visualization software for more than 20 years, bringing a strong track record of corporate success and stability to the rapidly changing health care industry. 

Our software enables the visualization and analysis of 2D, 3D and 4D images of anatomy and physiological functions using CT (computed tomography) and MR (magnetic resonance) scan data, giving medical specialists time-saving, Web-accessible tools for greater productivity.

When time is critical, radiologists, cardiologists, oncologists, and other clinical specialists trust Vital to contribute to fast, confident analysis and better patient outcomes. 

In a survey of nearly 2,400 hospitals, Vital was recognized as having the best, most frequently used technology, even in facilities that have software from multiple vendors. 

With more than 5,000 customers in 83 countries worldwide, we deliver leading-edge imaging software that is fast, easy to use, and drives optimal efficiency. 

Our broad portfolio of advanced visualization and universal viewing solutions is backed by award-winning support services, customization consulting and clinical education. 

We are ranked Number One for the second consecutive year in the Enterprise Advanced Visualization category of the “2012 Best in KLAS Awards: Software & Services” report released by the independent healthcare research firm. 

For the third consecutive year. Vital has achieved certification under the J.D. Power and Associates Certified Technology Service and Support Program ℠. This distinction recognizes Vital Images for delivering “An Outstanding Customer Service Experience” to its customers in North America.


Founded in 1988, Vital Images, Inc. develops 3D medical imaging software solutions. The company's technology gives radiologists, cardiologists, oncologists and other specialists time-saving productivity and communications tools that can be easily accessed for use in the day-to-day practice of medicine.

At Vital Images, Inc. we believe relationships are Vital and we hire talented professionals who share that belief. As an industry leader and a rapidly growing company, Vital Images provides a great place for professional and personal growth.

Work at Vital Images, Inc. for the benefits and the lifestyle!

Health and Wellness

Medical Insurance
Vital Images provides medical insurance through Blue Cross Blue Shield of Minnesota. Two medical plans are offered to employees to choose the coverage that works best for their individual situations. Both plans include  100% coverage on all preventative care

Dental Insurance
Vital provides dental insurance through Delta Dental of Minnesota. Vital’s plan includes  100% coverage on all preventive care, as well as partial coverage on basic and major services, including orthodontia.

Vital employees that elect the dental plan are eligible to participate in the HearPO program, which offers hearing discounts at no additional cost. Through HearPO, members can take advantage of many savings and benefits. 

Life Insurance
Employees at Vital Images are covered by company-paid basic life insurance and AD&D. Additional or supplemental life insurance may also be purchased by the employee for self and family coverage. 

Disability Insurance
Both short term and long term disability insurance are paid for by Vital.

Flexible Spending Account (FSA)
Vital provides employees with the opportunity to participate in flexible spending account plans to pay for out-of-pocket medical and dependent care expenses with pre-tax dollars.

Health Savings Account (HSA)
Vital offers the option to participate in an individually owned account to set aside tax-free money for out-of-pocket medical, dental and vision expenses. Employees that elect the High Deductible Health Plan will receive a contribution from Vital to give their Health Savings Account a starting balance.

Vision Insurance
Vital offers vision insurance through EyeMed Vision Care for prescription glasses, frames and contacts for employees and their family members. Laser vision correction discounts are also included with the coverage.

Pet Insurance
Vital offers pet insurance with a 5% discount through VPI with the option to pay through payroll deductions or direct billing. The insurance options cover a wide range of pets.

Employee Assistance Program (EAP)
Vital provides employees with access to free confidential services through Lincoln Financial and Blue Cross Blue Shield. EAP consultants can provide you with help or resources for work and personal needs that you may access via telephone or online.

Wellness Program
Vital has a wellness program supported by the ShapeUp platform. This is a fun way for Vital employees to reach their personal health goals and maintain a healthy lifestyle. Employees can get a pedometer to track physical activity and they can earn prizes, including additional HSA contributions.

On-Site Workout Facility
Vital has an on-site workout facility. Choose from treadmills or elliptical machines, weight machines and free weights. There are also locker rooms and showers available.

Health Club Benefit
Vital employees that are covered under the Blue Cross Blue Shield medical coverage are eligible for a subsidy towards membership dues at several fitness centers.

Yoga classes are taught in-house once a week by a professional yoga instructor. Yoga is available to all employees at no charge.

Chair Massages
Vital offers chair massages onsite every Friday, splitting the cost with employees to make it a great deal.

Flu Shots
Flu shots are given annually, on-site, to all employees covered under our medical insurance plan who wish to be vaccinated.

AED/CPR Training
Vital hosts an annual on-site AED/CPR training course conducted by the American Red Cross.

Fresh Fruit
Vital provides fresh fruit daily throughout the office.

Community Supported Agriculture (CSA)
Vital is a drop-off site for a local CSA farmer. Employees may purchase a full or half share in the harvest, or they may split a share with another employee. For eighteen weeks (June - October), once each week, produce is picked and packed at the farm and delivered to Vital.

On-Site Deli
There is a deli at Vital headquarters that offers fresh and healthy food options at reasonable prices.

Time Off For Your Health and Wellness

Paid Vacation
Vital encourages employees to use vacation time to maintain a healthy lifestyle. Employees accrue 17 days of vacation per year and once an employee has been with the company for five years, they will then accrue 22 days of vacation each year.

Paid Holidays
Employees are given fixed paid holidays each calendar year.

Paid Parental Leave
Both new mothers and fathers are given one week of paid parental leave following the birth or adoption of a child. This is in addition to the six or eight weeks of maternity leave (STD) given to new mothers.

Financial Wellness

Vital offers a 401(k) retirement program, along with a company match – currently $0.50 for each $1.00 you contribute up to the first 6% of your compensation. Vital offers both traditional and Roth 401(k) contribution options.

Smart 401(k)
Vital offers a retirement planning resource through Smart 401(k). This resource helps Vital employees create a retirement plan that fits their needs, providing online planning features and access to retirement planning experts.

Education and Development

Tuition Reimbursement
Vital provides tuition reimbursement for regular, full-time employees wishing to pursue post-secondary education to increase their competencies in their current position or likely future positions at Vital.

Vital provides hands-on training of our software to all employees.

Additional Vital Benefits

Toshiba Employee Discount Purchase Plan
Vital employees have the opportunity to purchase Toshiba products at a discounted rate. The program provides discounts of up to 25% (varying by products) for a variety of Toshiba products and accessories.

Paid Volunteer/Community Service Time
Vital encourages employees to volunteer their time in the community. All full-time employees are eligible for up to 24 hours of paid time per year for eligible volunteer service.

The Mother's Room
Vital has a dedicated room for nursing mothers.

Travel Connect
Our employees and their immediate family members who travel over 100 miles from home are offered special protection services through this special program. Services include worldwide destination intelligence, document replacement assistance (for lost or stolen documents), emergency medical evacuation and transportation, emergency security evacuation, and more.

Referral Bonus Program
Vital rewards employees for candidate referrals who get hired.

Dry Cleaning Delivery Service
Pilgrim Cleaners will pick up and drop off your laundry/dry cleaning items. Delivery services are free and Vital employees receive additional discounts on items cleaned.

Employee Events
Vital plans and participates in exciting and rewarding events every year:
  • Get Your Rear In Gear to Support the Colon Cancer Coalition
  • Heart Walk to support the American Heart Association
  • Annual Company Picnic
  • Breast Cancer Walk to support the American Cancer Society
  • Ice cream socials, pot lucks and friendly competitions

Vital Images Reviews

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Vital Images General Manager Jim Litterer
Jim Litterer
13 Ratings
  • "Great, solid company"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minnetonka, MN
    Current Employee - Anonymous Employee in Minnetonka, MN
    Positive Outlook
    Approves of CEO

    I have been working at Vital Images full-time (More than 8 years)


    What I love most about working at Vital is that I am never bored and I wear many hats despite my title.


    Lack of communication between departments is sometimes hard to do your job successfully. The company values feedback regarding this and has made strides to fix. Another issue is that this is a management heavy company and it is very difficult to move up the ladder from senior level to management.

    Advice to Management

    Create more opportunities to allow for career advancement in title, not just duties.

See All 35 Reviews

Vital Images Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

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Interview Difficulty




    Upgrade Engineer Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through other source. The process took a week. I interviewed at Vital Images (Minneapolis, MN) in March 2017.


    Got a phone interview with them, and talked about the company. Then I went to their office in Minneapolis and had a great interview. Did not really feel like an interview, it was very laid back and I just talked about myself and what I did. I interviewed with 3 people in total. 2 for my technical background and one lady that was the manager for customer success support.

    Interview Questions

    • My experience with SQL, and if I had any experience with Microsoft server. Why did I choose Vital Images.   Answer Question
See All 10 Interviews

Vital Images Awards & Accolades

  • Fit Friendly Company (Gold Level), American Heart Association/American Stroke Association, 2014

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