Working at Vivid Seats | Glassdoor

Vivid Seats Overview

Chicago, IL
201 to 500 employees
Company - Private
Ticket Sales
Unknown / Non-Applicable
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter- which is why we continue to grow year over year. We've unseated major rivals and secured exclusive new partnerships with iconic ... Read more

Vivid Seats – Why Work For Us?

Vivid Seats, a Chicago unicorn, has a long history of innovation and pace-setting growth. Founded in 2001, we are the largest independent online ticket marketplace and a brand that consumers trust.

We partner with iconic brands to facilitate memorable experiences for fans across music, sports, and theatre events. Our partnerships provide our customers with deeper industry access and insights.


Experience Matters

At Vivid Seats, we build products that inspire human connections. We want you to experience the chance to do the kind of work that adds up to something meaningful. The opportunity to be surrounded by smart, motivated, ambitious people day-in and day-out. We are passionate about creating memorable experiences for our fans… and the best in class experience for our employees.

Experience our Product

As a Vivid Seats employee, we believe you should experience our product firsthand. We offer our employees monthly credits and promotional discounts to spend on Vivid Seats tickets to help get you the best live event experience possible.  

Find your Seat, Find your Career

Being a part of our team means that you have the ability to drive impact and own the innovation that allows us to connect millions of unique monthly users to memorable experiences that only live events create.

Experience Care

We make it easier for you to give it your all. While you are transforming the live event industry, we will take care of you and people who matter to you.

The Basics

We've got you covered with a variety of Health, Dental and Vision packages to help fit your needs: BCBS PPO, HSA and HMO plans, 100% Employer Paid Life Insurance, AD&D and EAP; STD and LTD and access to Telehealth programs.

Your Future

It's important to us. From one of the most competitive 401(k) programs on the market, to continuing education opportunities and rewarding performance incentives- our goal is to grow your future in meaningful and sustainable ways.


We recognize that sometimes you need time to regroup, refresh and experience life's exciting moments. PTO, Maternity and Paternity policies that afford our employees the flexibility to take planned time off as needed.

Winning together

It feels great to celebrate wins and stay connected as a team. Throughout the year, enjoy in-office happy hours, holiday and summer events, company sponsored sports leagues and competitions, Hackathons and Product Demos.

Healthy = Happy

As a part of our commitment to a healthy lifestyle, we cover gym membership fees, stock nutritional snacks, cater smart choice lunches, and provide access to on-site treadmill desks, bike storage, fitness classes and an open-air rooftop with WiFi. 


Making work a little easier. Located a few steps from Metra and CTA stations, you'll have the tools (company provided laptops, monitors, software), room for ideas (open floor with plenty of meetings rooms, quiet areas & whiteboards) and plenty of snacks and drink options to keep energy levels high.

Vivid Seats Reviews

Rating TrendsRating Trends
Recommend to a friend
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Stan Chia
8 Ratings
  • Helpful (6)

    "Company on the Rise"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Positive Outlook
    Approves of CEO

    I have been working at Vivid Seats full-time (More than 3 years)


    + Cool industry (marketplaces are complex) and there are a lot of smart people here
    + We have been growing for years and it hasn't stopped. It's been rewarding being part of a company's maturation and scaling process
    + You'll likely be challenged and if you perform, there are a lot of opportunities for career growth
    + Transparent leadership and communication from new CEO and Sr. Leaders, including town halls and forums for questions
    + Good compensation and bonus structure
    + Snacks, drinks, lunches, etc. are great. You never have to worry about going hungry
    + Stability of a profitable company
    + $100 a month credit has gotten me to a lot more live events


    - This is a performance driven company, as such it's not a fit for everyone
    - Sometimes hard to carve out time for company initiatives that happen during office hours. As such, not enough cross functional interaction to get to know people outside your department
    - A lot of experienced employees here. It would be nice to have more jr. employees to balance out teams

    Advice to Management

    While we grow, don't forget the people who built the foundation
    Would like to see more opportunities to contribute to the community. We are in a really interesting space, let's give back more to the arts and athletics
    Current transparency and communication is nice. Please to continue to make this is a priority for all members of the organization

See All 245 Reviews

Vivid Seats Photos

Vivid Seats photo of: Our office is full of collaborative spaces with whiteboard walls.
Vivid Seats photo of: Vivid Seats partners with Lurie Children's Hospital to give back to our community.
Vivid Seats photo of: Our gaming area includes a pingpong table, foosball, arcade games, VR, and emulators for all our favorite video games.
Vivid Seats photo of: Successful book drive campaign for Pilsen Reads!
Vivid Seats photo of: Our Bears themed conference room, ready for a meeting or white boarding session
Vivid Seats photo of: Daily stand with our product and engineering teams
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Vivid Seats Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (17)  

    Customer Service Representative Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 6 days. I interviewed at Vivid Seats (Chicago, IL) in January 2017.


    I applied through indeed... The next day I received an email for next steps which required a personality test with basic strongly agree or disagree questions. After passing that I received an invitation for a phone interview then a face to face /tour

    Interview Questions

See All 85 Interviews

Vivid Seats Awards & Accolades

  • Best Places to Work in Chicago, Built in Chicago, 2019

Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

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