Working at Vocera | Glassdoor

Vocera Overview

San Jose, CA
501 to 1000 employees
2000
Company - Public (VCRA)
Information Technology
$100 to $500 million (USD) per year
Vocera Communications, Inc. empowers teams through intelligent, real-time communication solutions in healthcare and other mission-critical mobile environments. Widely recognized for developing smarter ways to communicate, Vocera offers enterprise-class technologies that enable ... Read more

Mission: The mission of Vocera is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. We offer the leading platform for clinical communication and workflow and also make a difference ... Read more

Company Updates

  • http://glassdoor.com/slink.htm?key=vQeHn

    Vocera Earns Additional Security Credentials with Latest SOC 2 Type II Audit

    SAN JOSE, Calif., July 12, 2017 - Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, announced today the company's secure texting application for smartphones and its patient engagement solutions have earned Service Organization Control 2 (SOC 2) Type II validation.

  • Great new blog post from our CEO, hear why humanizing healthcare matters! http://glassdoor.com/slink.htm?key=vQEDG

    Why Humanizing Healthcare Matters to a CFO

    I'm not a traditional CFO. I don't come from an accounting background, so I view the world a little bit different than many CFOs do. I connect as much with the human aspects of business as with the financial aspects.

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Vocera – Why Work For Us?


Come work where your work makes a difference.

At Vocera . . .

You’re not just designing and building another “thing”. You’re creating solutions that could help save a life or make a difficult time a little easier.

You’re not just selling products. You’re changing the healthcare experience and easing the burden for nurses, doctors, and patients.

You’re not just marketing solutions. You’re guiding hospital leaders to understand how Vocera can help solve their problems.

You’re not just in human resources. You’re fueling a culture, feeding passion, fostering creativity, and supporting learning and development.

You’re not a cog in a machine. You’re fulfilled as part of something much bigger, where your work truly matters.

At Vocera . . .

You can see the measurable effect of your work on the business and in the lives of people who use and benefit from our products and services.

Take Pride. Make a Difference.

 

We're Hiring

Vocerans are known for their fascination with how people create meaningful interactions through communication. Looking to restore the human connection in mission-critical environments, Vocera and its employees develop and deliver solutions that are insightful, empathetic and engaging.

At Vocera . . .

You can see the measurable effect of your work on the business and in the lives of people who use and benefit from our products and services.

Take Pride. Make a Difference. Join our Team

At Vocera, We have a fantastic culture and it is amazing to be at a place where people are so genuinely passionate. Our employees are from different types of backgrounds, geographies, and cultures. Yet we all converge together and share the goal of improving the lives of caregivers, patients, and families.

Hear about the Vocera culture directly from some of our team members by watching the video's below.

At Vocera, giving back to the community is important to us and ties to our core values and company mission. While we build and implement products designed to improve the lives of healthcare professionals and patients, we also want to give back to our local communities.  

Vocera's Community Involvement Council 

Our ECIC is an employee-run community involvement team that works to promote employee unity and a sense of community in and out of the office. The ECIC was chartered to encourage employees to be positive forces in their communities around the globe. The mission of the ECIC is to give back to the communities that Vocera serves through financial support and the energy and passion of all its employees, who are located around the globe.

Volunteer Time Off

Giving back to our Communities is important to us. Our Volunteer Time Off program is designed to provide employees with paid time to participate in Vocera's community involvement and charity events that give back to our local communities.

Employee & Family Fun

We love to take advantage of holidays and the opportunity to get together and enjoy some down time. Summer picnics, Halloween competitions (we are very serious about Halloween), cultural celebrations and holiday craft events for the Vocera kids are some of the events we look forward to all year! Events vary around the globe, but everyone has fun!

Employee Recognition

Bravo! As a way to recognize each other, Vocera encourages all employees to celebrate others through our recognition and reward program! The program provides the opportunity to acknowledge others who drive for results, demonstrate and uphold our company values, and go above and beyond every day. This social network communication platform shines a light on how important and impressive every employee across the company is to Vocera’s collective success. Through appreciation, recognition, and rewards, the BRAVO program allows all employees to reinforce the positive energy at Vocera. Oh and you get to buy cool stuff with your reward points.



Vocera Employees Share Their Stories

At Vocera we are passionate about what we do as a dedicated team making an impact each day for our customers. Quotes and video messages from our amazing team below:

Engineer

"The most important thing for me is making a difference – our products help save lives. What could be more fulfilling than that? Compared to building the next cool thing, what we do is much more relevant to humanity. Sure, the new awesome office space, Thursday lunches, and food trucks add to the fun."

Clinical Informaticist

"As a bedside nurse, I was passionate about providing the highest level of care for my patients. I love working for Vocera because as a Vocera clinician, I support healthcare providers so they are empowered to provide excellent care for their patients.

Our technology solutions help others to heal and to save lives. I know this because I’ve been there when it happened. I have witnessed firsthand the relief in a nurse’s eyes because she was able to use our solution to get additional help for a patient whose condition was in rapid decline. I’ve seen a child’s joy at hearing something fun through our technology as a distraction during a procedure. I was able to help make those moments happen."

Area Sales Manager

"I feel blessed to work at Vocera. From the executive team all the way down to every employee in the company, there is a feeling of pride in the work we do and the impact we are making to improve patient outcomes and to improve communication, collaboration, and efficiency for hospital staff. Almost every week a patient or a hospital employee is sharing a story about how Vocera saved a life or significantly improved an outcome for a patient or a process. The amount of passion and energy that goes into supporting our customers is truly amazing. I have never seen a company as committed to customer success as Vocera."

Account Manager 

In my 7+ years working at Vocera, I’ve watched the company triple in size. Through that level of growth, we have still managed to maintain much of the culture that attracted me to Vocera when I first joined. We are guided by an inspiring group of thought leaders who are passionate about our products, and the success of our company, employees, and customers. I am extremely proud to be part of a company which has a solution that is changing the healthcare experience and making a difference in the lives of people around the world.

IT Specialist

We make a difference: Our product helps save lives and improve people’s comfort during very trying times. The fact that what we do helps people in need means a lot to me and makes me feel like what I am working on is part of something much bigger. My work truly matters.

Tech Support Engineer

Though I’ve always wanted to be an engineer, I’ve also wanted to help others in critical need. At Vocera, it’s not just the technical and professional growth that motivates me – it’s knowing that I can help others save lives that makes me passionate for my career.

Engineer

Vocera challenges me intellectually, emotionally, and spiritually, which is a bonus for the “human” and the “engineer” in me. Vocera has never stayed stagnant, and hence has built and honed my software skills. Our engineers get the opportunity to serve for the larger purpose and share all that love and compassion for humanity, while evolving ourselves as better human beings and engineers.

Quality Assurance Engineer

I love working at Vocera because I know that what I do matters. I am not building just another “thing.” The software I help build could save someone’s life or make a difficult, painful time a little better. Vocera allows me to make a difference while doing what I love.

Engineer

I never experienced the kind of freedom in my work as I do in Vocera: Freedom to work in my own style, freedom to learn. Vocera cares about my needs and removes all roadblocks in my work. I feel like I own the product I am working on. There is absolutely no limit what you can achieve here. I always wanted to learn latest technologies and apply them in my work and I get that here. I feel like I am directly connected to the vision of Vocera. The code I am writing is going to reduce communication boundaries, enhance decision-making, and maybe save lives. I don’t feel like I am working here; I feel like the kid who is free to play to his heart’s content and create awesomeness. The reason I know I love working here is that I seriously don’t feel bad when it’s Monday.

Tech Support Engineer

There are many reasons why I love working at Vocera – the people, the technology, and the opportunities all come to mind. However, top of the list for me is our customer focus. Everyone at Vocera truly has a customer focus and we make decisions around what is best for our customers. We have a surprising number of people on staff who have worked in the same types of environments that our customers work in; so, collectively, we have walked a mile in our customers’ shoes. We use that expertise to test our products internally and to advise our customers on best practices for deploying our products to ensure success. These products improve our customers’ lives and improve – even save – the lives of their customers.

Recruiter

A few years ago, I was a recruiter tasked with finding a director of customer care for a gaming company in Silicon Valley. One of the people I tried to recruit worked for Vocera. He said, “You obviously don’t know what we do here. I’d never leave here for a gaming company. We save people’s lives!” Not easily dissuaded, I called him again (and again) and finally convinced him to meet me for coffee. He explained Vocera’s product to me and even gave me a five-minute demo in the Vocera lobby.

After having three premature babies, the first of which was in a 52 bed NICU for five months, I personally experienced the intensity, loudness, and overwhelming feeling of fear and drama that can be present in such a large unit. My first thought was that if Vocera had existed back then, many of the babies treated in that unit would have had better outcomes.

As a recruiter, I may not personally save lives –but I know that the people our products support do!

At Vocera we care about you. We have designed a comprehensive and competitive benefits program to support the health and wellness of all employees. From traditional benefits to the fun stuff, we cover it. Employees are eligible for benefits starting on the first day of full time employment. Programs available will vary based on country and location.

Caring For You

As a company, we strive to create a culture where employees can thrive at work and at home. We have always been a family oriented company, and we want to create a caring and compassionate environment, where we support each other, and enable employees to spend valuable time with their families during times of need. Our time off policies give all employees the ability to take the time away from work to be there for their families at these critical moments. We offer Compassionate leave, Bereavement leave, and Paid Parental Leave (US Only) and generous leave policies in our international locations.

Comprehensive Health & Compensation plans

We provide a variety of programs to support your health and financial security. Some of these programs include: great health insurance including a FSA or HSA (which includes a company contribution), dental & vision coverage, 401(k) match program, employee assistance program, life and disability, equity & Employee Stock Purchase Plan (ESPP) and generous PTO and holiday schedule.

Employee Referral Bonuses

Finding the right blend of talent and cultural fit to add to our teams is invaluable. Our employee referral program rewards employees who actively seek other talented people to join the Vocera team. We offer a generous referral bonus for successfully referring new employees.

Employee Discount Program

Our Passport Unlimited corporate discount program provides our employees access to a wide range of products, goods, and services at a discounted rate. There is but one goal: to make your life easier by saving you time and money. You'll find special offers on services, retail stores, restaurants, entertainment,  travel, and much more.

Good Eats

Who doesn't like good food and snacks? Depending on your location there are lots of choices for you: catered lunches, subsidized vending machines, fresh fruit, Food Truck Tuesdays and monthly bagel socials!


Vocera Reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Brent Lang
30 Ratings
  • Featured Review

    "Hidden Gem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vocera full-time (More than 5 years)

    Pros

    * Building products using the newest / hottest technologies that are not just another consumer driven product.
    * A lot of job satisfaction knowing you are building something that will help people when they are their most vulnerable (in the hospital although we also sell into other service industries), while also taking care of the caregivers too.
    * Great culture, the passion of this team is like no where else you will find.
    * We are back to growth mode and it's exciting, lots of opportunity (make the case for what you want to do and you'll be heard).
    * If building a product that makes a difference speaks to you, you'll have a lot of rewarding job satisfaction. A lot of ownership in your work. We are not so big that your work gets lost in iterations. You can see your impact.
    * Lots of opportunity for working cross functionally which provides opportunity to continue to learn.
    * You write your own story here....

    Cons

    Teams are spread out all across the country / world. You can end up being online across multiple time zones to make sure we don't drop the ball. we have a lot of ownership to do our role, but that can mean across multiple time zones. Exciting but can be a lot.

    Advice to Management

    Keep doing what your doing, It's great to see the new focus on improved benefits plans, ability to recognize our colleagues and the focus on employees that are so passionate and invested in the success of the team.

See All 69 Reviews

Vocera Photos

Vocera photo of: San Jose Headquarters
Vocera photo of: #VoceraGivesBack at HQ with United Way
Vocera photo of: Women of Influence 2017 Awards Night!
Vocera photo of: #VoceraGivesBack - United Way Book Drive at HQ
Vocera photo of: #VoceraVolunteers with United Way
Vocera photo of: UK team
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Vocera Interviews

Experience

Experience
47%
23%
29%

Getting an Interview

Getting an Interview
61%
22%
11%
5

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Clinical Solution Consultant Interview

    Anonymous Employee in Kansas City, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Vocera (Kansas City, MO) in June 2016.

    Interview

    The interview process is extensive, but pleasant. I had five phone interviews with people in various roles within the company. I felt that the interview process was very rewarding in terms of knowledge acquired about the company and role. Each interviewer represented management or a parallel position to the one I was applying. The final interview was in person, and this is where the employment offer was presented. Overall I would say the interview process was very pleasant and straightfoward

    Interview Questions

    • Describe how you handled a situation where the client was less than pleased with having to attend training?   Answer Question
See All 19 Interviews

Vocera Awards & Accolades

  • America's 100 Most Trustworthy Companies, Forbes, 2017

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