Working at Von Maur | Glassdoor

Von Maur Overview

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Davenport, IA
1001 to 5000 employees
1872
Company - Private
Department, Clothing, & Shoe Stores
Unknown / Non-Applicable
Unknown

Working at Von Maur

The von Maur family opened its first store in the late 1800's. The rented store was 20 by 50 feet, located in Davenport, Iowa. We have come a long way since that cozy shop. Today, 32 Von Maur stores are scattered across 15 states: Alabama, Georgia, Illinois ... Read more

Mission: Von Maur is a company built on the commitment of its people. We value the diversity of our employees. Each associate contributes in a unique way to our customer's experience. Von Maur employees are friendly and have a passion for customer service. Being a part ... Read more

Von Maur Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Von Maur President James D. von Maur
James D. von Maur
371 Ratings
  • Helpful (2)

    "It is all about the customer, not employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Von Maur full-time

    Pros

    Same thing as everyone seems to say. Piano music and time and a half if you are lucky enough to work Sunday's (usually only applies to part timers)

    Cons

    Customers are able to take advantage of the system to where it becomes disheartening. Literally, whatever they want, we give.

    Customers are able to return anything at any time with no restrictions. Holding up one cash register that covers 2-3 departments (and only one employee )with over an hour of returns from a single individual is ok. How does that relate to superior customer service when I cannot help any other?
    Same with those that bring in multiple receipts and have us check to see if they were marked down...
    Register system is the slowest I could ever imagine.

    Advice to Management

    Ban the offenders that do nothing but consume our time.
    And perhaps let JIM know that the Christmas gift this year was the definition of narcissistic
    attitude.
    You value your employees by giving them a book on the history and family tree of vonmaur?
    I'd rather have received a $10.00 heroic.

See All 717 Reviews

Von Maur Photos

Von Maur photo of: Cosmetics Department
Von Maur photo of: Eastview Mall
Von Maur photo of: Men's Concepts Department
Von Maur photo of: Women's Shoe Department
Von Maur photo of: Live Piano Player
Von Maur photo of: Cosmetics Team
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Von Maur Interviews

Experience

Experience
56%
31%
13%

Getting an Interview

Getting an Interview
72%
11%
7%
5
3
1
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Summer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. I interviewed at Von Maur.

    Interview

    Multiple stages of phone and in person interviews, questions primarily based around sharing past experiences. Questions became repetitive as I got into the final rounds of the process, but all of the interviewers were easy to communicate with and positive

    Interview Questions

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Von Maur Awards & Accolades

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