Working at Voya Financial | Glassdoor

Voya Financial Overview

New York, NY
5001 to 10000 employees
2013
Company - Public (VOYA)
Investment Banking & Asset Management
$10+ billion (USD) per year
Voya Financial, Inc. (NYSE: VOYA), helps Americans plan, invest and protect their savings — to get ready to retire better. Serving the financial needs of approximately 14.7 million individual and institutional customers in the United States, Voya is a Fortune ... Read more

Mission: With a clear mission to make a secure financial future possible — one person, one family, one institution at a time — Voya’s vision is to be America’s Retirement Company®. We are equally committed to conducting business in a way ... Read more

Company Updates

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Voya Financial – Why Work For Us?


We Are a Different Kind of Company

Our Businesses

Retirement is a leading provider of retirement products and services in the U.S. serving more than 47,000 institutional clients and nearly 4.5 million individual retirement plan investors. Voya also has 2,100 financial advisors serving the retail market. Voya’s Retirement business is focused on guiding Americans to greater retirement readiness through employer-sponsored savings plans and holistic retirement and income guidance.

Investment Management is a leading, active asset management firm servicing both affiliated and external institutions as well as individual investors. Drawing on over 40 years of history in investment management, the firm has the experience and resources to provide clients with investment solutions with an emphasis on equities, fixed income, and multi-asset strategies and solutions.

Employee Benefits is a top provider of stop loss coverage in the U.S. In addition, Voya provides a comprehensive and highly flexible portfolio of life, disability, and voluntary insurance products to businesses covering 6.2 million individuals.

Individual Life is a top-tier provider of cash value life insurance and provides wealth protection and transfer opportunities through universal, variable and index products.

Imagine the career possibilities with a Fortune 500 Retirement Services Company
that is consistently recognized by their employees and the marketplace – Certified
as a ‘Great Place to Work’ by Great Place to Work Institute, named World’s Most
Ethical Companies by Ethisphere Institute, World’s Most Admired Companies by
Fortune magazine, Fortune’s 2018 list of the World’s Most Admired Companies –
just to name a few of the reasons why ‘We Are A Different Kind of Company’.

Voya named Worlds Best Employer by Forbes

To learn more about our amazing culture, our dedication to local communities,
competitive benefit packages and our commitment to our employees visit us at Search Voya Careers

Immediate openings in our NEW TEMPE, AZ Location for all levels of Call Center Representatives.   Competitive Compensation, Monday - Friday ONLY, Full benefits including pension and 401k match, paid vacation, referral bonuses, opportunities to earn Series 6 license. Already have your Series 6? Ask about the $5,000 sign-on bonus!


As a Voya employee, you earn a lot more than just your paycheck. In addition to a comprehensive 401(k) and pension savings plans, we offer a wide array of Voya benefits that can make a real difference in the quality of life for you and your family. Our Total Rewards Program includes benefits from medical coverage and life insurance to legal services, retirement benefits and time away from work and our Financial Wellness resources for employees include a guided financial experience through every stage of life. Voya has extensive resources available to help employees balance between living today and preparing for the future.

With several options available, our employees have the opportunity to select the programs that best meet their individual and family needs.

  • Health and Welfare
  • Compensation
  • Time Away
  • Financial Wellness
  • Career Development

To learn more about our Benefits, visit Benefit Highlights

Working at Voya

We strongly believe that our success depends on our people. That is why we invest in our talent by promoting mentorship, continued learning, leadership development and team collaboration. We know that it takes different skillsets, perspectives and backgrounds to fulfill our noble purpose; and we embrace a culture of continuous improvement and diversity and inclusion to make that happen. We strive to make each and every employee feel valued and empowered to make a difference. As a part of our team, you can elevate your career with opportunities that extend beyond your immediate role — and you’ll be rewarded with a comprehensive compensation and benefits package.

This is the place where you make a difference — where we collectively make a difference.

Corporate Responsibility Pillars

Our commitment to our corporate responsibility mission is integral to our business. Corporate responsibility for us is encapsulated by our four pillars:

  • Empowering Our People
  • Serving Our Clients
  • Investing in Communities
  • Protecting the Environment

Empowering our People - At Voya, we are a different kind of company because of our people and our culture. Our culture is to focus not just on the goals we accomplish, but how we accomplish those goals through our employees. We realize that our business success is a function of both the “what” and the “how” of our performance.

As a company with a mission is to help all Americans retire better, our success lies in earning the trust of our clients each and every day. That is why Voya empowers our people with targeted training, fosters a performance-driven, diverse culture and is committed to living our values.

Serving our Clients - The manner in which we support and service our customers is paramount. We consider it our core responsibility as a financial services firm to behave ethically, to protect customer information with the highest integrity and to impart our expert, financial knowledge in a way that is easily digestible and serves our customers and clients efficiently and transparently.

Investing in Communities - Because we help Americans plan, invest and protect their savings, we have a unique vantage point into Americans’ financial habits and financial literacy needs. We, therefore, support programs with well-defined metrics and measurable outcomes that all work toward the same goal – to help create financially resilient youth.

We believe it’s our responsibility to help create a financially literate workforce to maintain America’s competitiveness as a nation and increase interest in financial services careers.

Voya Foundation supports our community investment work through grants and employee matching gifts programs. We also positively impact the community through charitable sponsorships, employee volunteerism and executive board placement programs.

Protecting the Environment - Business relies on natural resources to operate — from the energy and water needed to run our buildings, to the minerals used in the manufacture of our computers.

The sustainability of our business is linked to the planet’s sustainability and it is why we focus on decreasing our ecological impact. Our Environmental sustainability programs include our efforts to increase our operational efficiency (through reductions in energy, waste, paper, travel and water), engage employees through awareness and eco-friendly efforts and greening the supply chain.

Voya Financial Reviews

3.2
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Recommend to a friend
Approve of CEO
Voya Financial Chairman & CEO Rodney O. Martin Jr.
Rodney O. Martin Jr.
131 Ratings
  • Featured Review

    Helpful (1)

    "Great work environment, large company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Transition Specialist in Windsor, CT
    Current Employee - Client Transition Specialist in Windsor, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Voya Financial full-time (More than 3 years)

    Pros

    Great company! The work environment and the people are amazing. Everyone is committed to excellence. Senior management is very committed to helping employees grow within the company.

    Cons

    It can feel like a large company sometimes, hard to break through.

See All 403 Reviews

Voya Financial Photos

Voya Financial photo of: Campus
Voya Financial photo of: Val
Voya Financial photo of: National Day Of Service
Voya Financial photo of: National Day of Service - Voya Interns
Voya Financial photo of: office
Voya Financial photo of: CIO Office
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Voya Financial Interviews

Experience

Experience
57%
22%
21%

Getting an Interview

Getting an Interview
55%
21%
12%
6
4
1
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (2)  

    Internship Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Voya Financial (Atlanta, GA) in January 2018.

    Interview

    They called me first for screen phone interview then asked me to go on site. The interview was very relaxed and we had casual conversation. It was a panel interview- 2 people interviewed for the first 30 mins and another 2 for the next 30 mins. Basic behavioral questions asked.

    Interview Questions

    • What makes you different from others?   1 Answer
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Voya Financial Awards & Accolades

  • World's Best Companies, Forbes, 2018
  • Great Place to Work Certified, Great Place to Work, 2018
  • Dow Jones Sustainability Index, Dow Jones Sustainability index, 2018
  • Best place to work for Disability Inclusion, Disability Equality Index (DEI), 2018
  • Fortune 500, Fortune, 2015
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