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This Smith is far from anonymous. WH Smith (known simply as "WHSmith") is one of the UK's largest book and magazine sellers. The company's more than 600 high street stores sell reading materials, stationery, and movies. WHSmith also runs more than 560 travel shops in London and ...

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WHSmith Reviews

Recommend to a Friend
Approve of CEO
WHSmith CEO Carl Cowling
Carl Cowling
142 Ratings
    Anonymous Employee
    Current Employee, more than 1 year
    CEO Approval
    Business Outlook


    Great culture within the company


    The Pay could be more

    See All 1,916 Reviews

    WHSmith Photos

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    WHSmith Interviews

    Getting an Interview
    Applied online85%
    In Person8%
    Employee Referral4%

    1. Sales Assistant Interview

      Anonymous Employee in Cardiff, Wales
      Declined Offer
      Positive Experience
      Easy Interview

      I applied online. I interviewed at WHSmith (Cardiff, Wales)


      Was a very casual interview and only asked a few questions. Interviewer could tell I was nervous and definitely gave me a few pointers. It only took 10 minutes and asked a few questions and chatted about casual stuff.

      What are your strengths and weaknesses? Do you have previous retail experience?

      Answer Question

    See All 310 interviews

    Company updates

    Employer logoWHSmith
    Our new starters will kick off their career working across our Travel, International and High Street businesses, gaining valuable experience throughout their 18 month programme and developing new skills by working with our Finance, Technology, Commercial, Merchandising and Operations teams. With a jam-packed induction programme, they met with CEO, Carl Cowling, earlier this week to hear about all things WHSmith! A big warm welcome to Amelia Amethyst, Amy Jobson, Faisal Khan, Hamza Rizwan, Isabella Iacono, Katie Dew, Megan Conroy, Melissa Hunt, Nageeb Islam, Nikki L., Paul Nash Rachael Burns and Stuart Nelson. We look forward to seeing how you progress on your journey at WHSmith! 🌟 #ForEveryJourneyTheresAWHSmith #Graduates #Retail #Career
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    Employer logoWHSmith
    Diversity and Inclusion
    We’re working to make our roles more visible for great talent and we want our organisation to reflect the diversity of the communities we serve. We’re delighted to be partnering with the BYP Network to highlight career opportunities at WHSmith and support Black professionals and students applying for roles.
    Shared image

    WHSmith Awards & Accolades

    • Book Retailer of the YearBookseller Industry Awards2023
    • Award for ImpactNational Literacy Trust2022

    Popular Careers with WHSmith Job Seekers


    WHSmith FAQ

    (45 Questions)

    All answers shown come directly from WHSmith Reviews and are not edited or altered.

    See questions about:

    What are perks and other benefits like at WHSmith?

    ...I enjoy being a retail assistant however, having worked with other companies in the past in retail the benefits are not as good with WHSmith....

    March 25, 2023

    Read more

    See 24 more answers

    People Also Ask about WHSmith

    Employees rate WHSmith 3.2 out of 5 stars based on 1,810 anonymous reviews on Glassdoor.

    To get a job at WHSmith, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at WHSmith and prepare for tough questions.

    Overall, 46% of employees would recommend working at WHSmith to a friend. This is based on 1,810 anonymously submitted reviews on Glassdoor.

    72% of job seekers rate their interview experience at WHSmith as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at WHSmith.

    42% of employees think that WHSmith has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

    Work at WHSmith? Share Your Experiences

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    Glassdoor gives you an inside look at what it's like to work at WHSmith, including salaries, reviews, office photos, and more. This is the WHSmith company profile. All content is posted anonymously by employees working at WHSmith.