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WHSmith Overview

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Swindon, Wiltshire, South West England, England (UK)
10000+ employees
1792
Company - Public (SMWH)
Media & Entertainment Retail Stores
$100 to $500 million (USD) per year
Waterstone's, Marks & Spencer, McColl's
This Smith is far from anonymous. WH Smith (known simply as "WHSmith") is one of the UK's largest book and magazine sellers. The company's more than 600 high street stores sell reading materials, stationery, and ... Read more

WHSmith Reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
WHSmith CEO Stephen Clarke
Stephen Clarke
83 Ratings
  • "Great old brand fighting for survival under a great leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great paternalistic company wrestling with the pressures of online competition and decline of physical book and music sales.

    Cons

    Stores are a mess these days and everything is about cost cutting, so only join them if you are not in it for the money.

    Advice to Management

    Keep going to change business and develop travel retail brands.

See All 389 Reviews

WHSmith Photos

WHSmith photo of: Whsmith
WHSmith photo of: WHSmith Signs the Time to Change Employer Pledge to Take Action to Reduce Mental Health Discrimination
WHSmith photo of: We had the pleasure of having Nick Knowles visit our Head Office to sign his new book, Proper Healthy Food: Hearty vegan and vegetarian recipes for meat lovers.
WHSmith photo of: One of the world’s leading Thriller writers has been in our Swindon Head Office signing his most recently released book ‘Night School’.
WHSmith photo of: Some of our HR team exchanging secret santa gifts
WHSmith photo of: We recently reopened the Tea Room in Paris in partnership with Twinning’s, another Great British brand.
See All PhotosSee All

WHSmith Interviews

Experience

Experience
76%
17%
7%

Getting an Interview

Getting an Interview
79%
11%
7%
1
1
1

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Associate/Cashier Interview

    Anonymous Employee in Kingston upon Hull, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at WHSmith (Kingston upon Hull, England (UK)) in November 2017.

    Interview

    The woman who interviewed me was really friendly, she took me into a private room with another lady who took notes and started firstly talking about availability, then questions including scenarios of what you’d do in that certain situation, then more about the job role uniform and salary. They also asked if I had any upcoming holidays to which I replied no.

    Interview Questions

    • What are your strengths and weaknesses?   Answer Question
    • What would you do if a mystery shopper came in?   1 Answer
    • Give us a time when you’ve participated in teamwork?   Answer Question
See All 104 Interviews

WHSmith Awards & Accolades

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