Working at WOW! Internet Cable and Phone | Glassdoor

WOW! Internet Cable and Phone Overview

www.wowway.com
Englewood, CO
1001 to 5000 employees
1996
Company - Public (WOW)
Telecommunications
Unknown / Non-Applicable
WOW! is one of the nation’s leading broadband providers, serving residential, business and wholesale customers in Illinois, Michigan, Indiana, Ohio, Kansas, Maryland and the Southeast. With an expansive portfolio of advanced services including high-speed Internet ... Read more

Mission: Our philosophy is simple. We deliver an employee and customer experience that lives up to our name in all of our dealings, no matter how great or small. Our ongoing commitment to provide excellent service and create stress-free experiences for our customers is exemplified in our ... Read more

WOW! Internet Cable and Phone – Why Work For Us?


Values!

Our philosophy is simple. We deliver an employee and customer experience that lives up to our name in all of our dealings, no matter how great or small. Our ongoing commitment to provide excellent service and create stress-free experiences for our customers is exemplified in our core values:

  • Respect: Treat others as you wish to be treated.
  • Integrity: Choose to do what’s right.
  • Servanthood: Embrace the attitude and honor of serving others rather than being served.
  • Ownership: Act with thought and a focus on the collective good.

If we were a person, we'd likely be described as honest, sincere and likable. We are fun-loving. We like who we are. We love what we do. And we appreciate the people we serve.

We're a company of people who derive genuine satisfaction from taking care of each other, and our customers. Which means doing things a little differently than most telecom companies. Like treating people as members of the human race, for starters. Fostering positive customer experiences at all transaction points. And taking a more personalized approach to serving our customers.

This personalized approach includes providing solutions that are thoughtful and affordable. Delivering service that is not just responsive and satisfactory, but utterly personable. Honoring your time, and our word. Being totally accountable for our actions. Giving you reason to believe in us.

Not what you'd expect from a cable company, is it? Welcome to WOW!.

Work at WOW!

These are exciting times for WOW! Internet, Cable and Phone. With more than 3,200 employees across the Midwest, Southeast and Colorado, our team is made up of professionals who are proud to show they care about our customers and each other.

Although we are individuals working in different regions, we share one common set of values:

  • Respect: Treat others as you wish to be treated.
  • Integrity: Choose to do what’s right.
  • Servanthood: Embrace the attitude and honor of serving others rather than being served.
  • Ownership: Act with thought and a focus on the collective good.


We know that in order to continue operating as a strong and successful business, we must differentiate ourselves competitively by working "The WOW! Way." So what is "The WOW! Way?" It's putting our customers first in everything we do. And the way we do that is by putting our employees first. It is our commitment to ensure our employees are happy, challenged and rewarded. We trust our employees to live our core values and create the award-winning customer experience that lives up to our name.

At WOW! we're looking for talented individuals who need to know they are making a difference.

How to apply:

To search and apply for opportunities at WOW!, click here.

We look forward to hearing from you!



 

WOW! is an Equal Opportunity Employer.

Benefits!

Our benefits program gives you the freedom to choose those benefits that best meet your needs. We are proud to offer our employees a competitive, comprehensive benefits package.

  • Comprehensive Medical, Dental and Vision Insurance*
  • Prescription Drug Program*
  • 401(k) Savings Plan*
  • Flex Spending Accounts*
  • Company Paid Short-term and Long-term Disability
  • Company Paid Life Insurance and AD&D*
  • Paid Holidays*
  • Paid Vacation*
  • Personal Holidays*
  • Training
  • Additional Benefits

Employee Recognition Programs!

  • Employee Assistance Program Services
  • Work / Life Benefits
  • Discount WOW! Service (if available in your area)
  • Internal Referral Program
  • And more!

*Coverage begins on the first day of the month following 30 days of employment.

WOW! Internet Cable and Phone Reviews

3.2
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Recommend to a friend
Approve of CEO
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Steven Cochran
97 Ratings
  • Featured Review

    Helpful (3)

    "Incredible place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Naperville, IL
    Current Employee - Anonymous Employee in Naperville, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WOW! Internet Cable and Phone full-time (Less than a year)

    Pros

    I've never liked a job so much. The culture is warm, engaging, and empowering. We are valued and shown appreciation as employees. I expect to be here a long time.

    Cons

    Honestly can not think of any. Perhaps we're not the biggest in our industry but based on what I've heard about working for our larger competitors, that's not a con.

    Advice to Management

    Keep investing in people!

See All 230 Reviews

WOW! Internet Cable and Phone Photos

WOW! Internet Cable and Phone photo of: Going Public!
WOW! Internet Cable and Phone photo of: Come work for us!
WOW! Internet Cable and Phone photo of: Chicago WOW! employees serving their time to help feed people in need!
WOW! Internet Cable and Phone photo of: Chicago WOW! team serving at Feed My Starving Children
WOW! Internet Cable and Phone photo of: Happy curstomer and two of our Parma Heights Field Techs!
WOW! Internet Cable and Phone photo of: Ring that bell! - CO Springs
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WOW! Internet Cable and Phone Interviews

Experience

Experience
80%
16%
2%

Getting an Interview

Getting an Interview
62%
15%
9%
9
3

Difficulty

2.3
Average

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  1. Featured Interview

     

    Manager Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at WOW! Internet Cable and Phone (Denver, CO) in September 2016.

    Interview

    I was contacted by the Talent Acquisition person about a month after submitting my resume and had a phone interview with her. She was very friendly and encouraged open dialog, not just robotic question and answer. She was very helpful in giving me a much better feel for the position and it's responsibilities. She also set-up the follow-up phone and the on-site interviews with the hiring managers. She was very helpful at keeping me informed of where in the process we were. I do wish the entire process hadn't taken quite as much time, but I don't think that was her fault.

    Interview Questions

    • Describe in more detail my career history.   1 Answer
See All 37 Interviews

WOW! Internet Cable and Phone Awards & Accolades

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Work at WOW! Internet Cable and Phone? Share Your Experiences

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