Working at WOW! Internet Cable and Phone | Glassdoor

WOW! Internet Cable and Phone Overview

Englewood, CO
1001 to 5000 employees
1996
Company - Public (WOW)
Cable, Internet & Telephone Providers
Unknown / Non-Applicable
WOW! is one of the nation’s leading broadband providers, serving residential, business and wholesale customers in Illinois, Michigan, Indiana, Ohio, Maryland and the Southeast. With an expansive portfolio of advanced services including high-speed Internet, data, voice ... Read more

Mission: Our philosophy is simple. We deliver an employee and customer experience that lives up to our name in all of our dealings, no matter how great or small. Our ongoing commitment to provide excellent service and create stress-free experiences for our customers is exemplified in our ... Read more

Company Updates

  • We're always trying to make sure our customers are prepared for the hurricane season. While we do our best to keep networks up, we'd like to share tips with all of our customers and employees. http://glassdoor.com/slink.htm?key=vMFfR

    5 hurricane season preparation tips from WOW!

    PANAMA CITY - Hurricane season is underway and WOW!, like everyone else who went through Hurricane Michael last year, is preparing ...

  • We wanted to make sure businesses and their customers can stay connected, no matter where they are. Reliable. Easy. Pleasantly Surprising.

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WOW! Internet Cable and Phone – Why Work For Us?


Our philosophy is simple. We deliver an employee and customer experience that lives up to our name in all of our dealings, no matter how great or small. Our ongoing commitment to provide excellent service and create stress-free experiences for our customers is exemplified in our core values:

  • Respect: Treat others as you wish to be treated - know your customer.
  • Integrity: Choose to do what’s right.
  • Spirit of Service: Provide the WOW! experience by being reliable, easy to work with and pleasantly surprising to each other and to our customers every time.
  • Accountability: Deliver value enhancing work on time and as needed, utilizing our resources in their highest and best use.

If we were a person, we'd likely be described as honest, sincere and likable. We are fun-loving. We like who we are. We love what we do. And we appreciate the people we serve.

We're a company of people who derive genuine satisfaction from taking care of each other and our customers. Which means doing things a little differently than most telecom companies. Like treating people as members of the human race, for starters. Fostering positive customer experiences at all transaction points. And taking a more personalized approach to serving our customers.

This personalized approach includes providing solutions that are thoughtful and affordable. Delivering service that is not just responsive and satisfactory, but utterly personable. Honoring your time, and our word. Being totally accountable for our actions. Giving you a reason to believe in us.

Not what you'd expect from a cable company, is it? Welcome to WOW!.

Work at WOW!

We know that in order to continue operating as a strong and successful business, we must differentiate ourselves competitively by working "The WOW! Way." So what is "The WOW! Way?" It's putting our customers first in everything we do. And the way we do that is by putting our employees first. It is our commitment to ensure our employees are happy, challenged and rewarded. We trust our employees to live our core values and create the award-winning customer experience that lives up to our name.

At WOW! we're looking for talented individuals who need to know they are making a difference.

How to apply:

To search and apply for opportunities at WOW!, click here.

We look forward to hearing from you!



 

WOW! is an Equal Opportunity Employer.

Benefits!

Our benefits program gives you the freedom to choose those benefits that best meet your needs. We are proud to offer our employees a competitive, comprehensive benefits package.

  • Comprehensive Medical, Dental and Vision Insurance*
  • Prescription Drug Program*
  • 401(k) Savings Plan*
  • Flex Spending Accounts*
  • Company Paid Short-term and Long-term Disability
  • Company Paid Life Insurance and AD&D*
  • Paid Holidays*
  • Paid Vacation*
  • Paid Volunteer Day*
  • Personal Holidays*
  • Training
  • Additional Benefits

Employee Recognition Programs!

  • Employee Assistance Program Services
  • Work / Life Benefits
  • Discounted WOW! Services (if available in your area)
  • Internal Referral Program
  • And more!

*Coverage begins on the first day of the month following 30 days of employment.

WOW! Internet Cable and Phone Reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
WOW! Internet Cable and Phone CEO Teresa Elder
Teresa Elder
49 Ratings
  • Featured Review

    "Great Management team in my Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Construction Project Coordinator
    Current Employee - Construction Project Coordinator
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at WOW! Internet Cable and Phone full-time (More than 3 years)

    Pros

    Autonomy and respect in my Department by my superiors
    Great working relationship with my direct Manager
    Fair job reviews
    Excellent raises for job performance
    Liberal use of vacation and personal days
    My direct Manager cares about family and personal situations that may affect my well being

    Cons

    Some leftover good old boy attitudes from employees and Management and Supervisor from previous Company that were ushered in.

    Advice to Management

    From time to to time upper Management needs to check on why management at the local Company's of WOW! are helpful to some employees and not others who have Managers out of State.
    The rating system used in this slightly flawed because there is differences from WOW! and the local Company's underneath the WOW!

See All 645 Reviews

WOW! Internet Cable and Phone Photos

WOW! Internet Cable and Phone photo of: Field Service Tech
WOW! Internet Cable and Phone photo of: Happy Friends Day!
WOW! Internet Cable and Phone photo of: Our Call Ahead Team Having Fun at Work!
WOW! Internet Cable and Phone photo of: Desk Decorating for Black History Month!
WOW! Internet Cable and Phone photo of: Marlon and his truck! :)
WOW! Internet Cable and Phone photo of: Our WOW! employee won a contest and free tickets to see Lady Antebellum and meet the band!
See All PhotosSee All

WOW! Internet Cable and Phone Interviews

Experience

Experience
80%
11%
9%

Getting an Interview

Getting an Interview
63%
13%
11%
9
4

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    GIS Analyst Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at WOW! Internet Cable and Phone (Denver, CO).

    Interview

    Over the past few weeks I have had a very positive experience with WOW!. The interviewing processes was handled professionally and timely. Communication was clear and well organized. I am overall very impressed with the business and the employees that represent the company. It is highly recommended!

    Interview Questions

    • Explain one skill you want to improve upon and one skill you can teach or pass on to the team if hired?   Answer Question
    • What do you like best about the field of GIS?   Answer Question
    • Describe a time where you had to tell a supervisor or project manager something that was derailing to a project or task.   Answer Question
    • How would a previous supervisor describe you? How would a previous co-worker describe you?   Answer Question
See All 58 Interviews

WOW! Internet Cable and Phone Awards & Accolades

  • 2018 Best and Brightest Company to Work For in the Nation, National Association for Business Resources, 2019
  • 101 Best and Brightest Companies to Work For in Southeast Michigan, METRO DETROIT’S 2017 BEST AND BRIGHTEST COMPANIES TO WORK FOR®, 2017

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