Working at WOW Payments | Glassdoor

WOW Payments Overview

New York, NY
1 to 50 employees
2016
Company - Private
Financial Transaction Processing
$1 to $5 million (USD) per year
After years of working in the merchant services industry, we realized something was seriously wrong. Merchant service providers were cheating business owners out of their hard-earned profits by tacking on huge markups and hidden fees. Our goal at Wow Payments is to save ... Read more

Mission: Transparency, Fairness and Savings, that’s what we’re about.

WOW Payments Video

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WOW Payments – Why Work With Us?


Build Your Credibility 

WOW Payments, its employees and contractors have been featured in: MSNBCEntrepreneur, Business News, INC., Forbes and other publications. We always give credit where it is due and assist our personnel with their professional growth. 

Learn From The Best 

At WOW Payments, we invest in our employees. We bring together experts from various industries in order to learn from each other. We believe that your financial and professional growth is continuous therefore, we provide courses in the following fields:

Accounting, Taxes, Investments, Real Estate, Financial Education, Retirements, Health Insurance, Management, and more. 

VIP Access

At WOW Payments, we grant all of our employees and contractors access to exclusive benefits and rewards, which are provided to us by our merchants. Get access to a red carpet events, meet celebrities, receive amazing discounts, and much more. 

Contribute To The Community 

Over $10,000 was raised and contributed to help victims of CoronaVirus.

Over $11,000 and more than 250 hours was raised and contributed towards the Dominican Republic Department of Education to help build libraries to for those less fortunate.

Our employees give back to local food banks every year as well as volunteer to work with disabled veterans. 

WOW Payments Reviews

  • Featured Review

    "One of the most ethical Merchant Service company in the industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WOW Payments full-time (More than a year)

    Pros

    I'm an industry veteran of 7 years. I have been burned by other companies. WOW Payments stands out to be one of the most ethical companies out there. CEO Eugene has been a great leader to help transform the industry and worked very hard to help everyone succeed. He's very fair and communicative. How many bosses do you know work 10-12 hours days consistently every single day? First one in and last one out every single day.

    The CEO has always emphasized on ethical selling and thinking long-term, unlike other merchant service companies. WOW Payments is always trying to innovate and get better. This is why I went to work for them after getting burned at other companies. And I'm happy with my decision.

    I have worked there for about 1.5 years and went from zero clients to generating $8-9K a month in residual income in the same time span. If you're new to the industry, that's not easy to do at other companies. WOW payments always pay on time and never cheat me a dime.

    The culture there is all about teamwork and meritocracy. You put in the effort and you receive the rewards. Most people there work well with each other and we all have helped each other out to achieve our goals. Most people (not all)who complained are just blaming the company for their lack of effort and will not likely to succeed in other industries or companies.

    I am slowing transitioning into my next chapter of my career, but the effort I put in at the company is still paying me back in terms of residual income. Now I'm able to go back to school and still have income coming in. WOW Payment did what they promised.

    Also, their cash discount and surcharge programs are 10x better than traditional merchant services. It promotes ethical selling and the rewards are great.

    For people interested in getting into the industry or this great company, this job is not easy. Making money is never easy. But you want to make sure your efforts are paid off and the company you work with has a good record of being ethical and building people from the ground up. If you can make some short-term sacrifice and have the ambition to increase your compensation month after month and year after year, this company is for you. If you just want to take a 9-5 job, and make the same amount of money in 3 years, then don't think about it.

    Cons

    Every company has problems and no one is perfect. What separates WOW Payments from other companies is that WOW Payments is always improving and getting better.

    The customer service department could improve and be trained better. But it's definitely not an easy task. Think about how many big companies you have experienced have actually good customer service? AT&T? BestBuy? Starbucks?

    Most sales-driven organizations' offices can be chaotic and loud at times but this creates a lot of good energy.

    A few sales managers can be trained better to help newcomers better. But at the end of the day, you don't rely on your manager to help you, you're responsible for your own life. Speak up when you need help. Pick up some books and watch some videos online.

    Advice to Management

    Keep improving the back office(customer service). Take the plunge and change and build everything from scratch. May be worth the investment. Or hire a customer service consultant.

    More branding for the company because it's a good company. People need to know it.

    Make sure newcomers feel comfortable when they first come in and train them well.

    Set more company office rules so people are not disturbed when they're working.

See All 51 Reviews

WOW Payments Interviews

Experience

Experience
25%
50%
25%

Getting an Interview

Getting an Interview
100%

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Finance Analyst Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Normal standard. Email you for the interview and then interview face to face. They ask you several standard questions. You won't have any problem if you tell a good story and prove you are qualified!

    Interview Questions

    • Why do you want to work in here   2 Answers
See All 4 Interviews

WOW Payments Awards & Accolades

  • 50 Most Trustworthy Companies of the Year 2018, The Silicon Review, 2018
  • Rising Leadership Award, Women Of Global Change (WGC), 2019

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Diversity Commitment

Has programs that support a diverse and inclusive workforce

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Fair Chance Pledge

Maintain hiring/training programs for those with criminal records as an opportunity for a second chance

Returnships

Offer formal "internships" for mid-career people or those returning to the workforce

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