Mission: We strive to empower our customers to win online.
FIGHTING THE AUSTRALIAN BUSHFIRES WITH AN OPEN HEART
WP ENGINE’S LONDON OFFICE RECOGNISED AS A GREAT PLACE TO WORK FOR SMBS
WP Engine is a leading SaaS content management platform that powers thousands of websites and applications built on WordPress. All levels of users including bloggers, marketers, SMBs and large corporations rely on our platform to keep their websites up and running. We strive to provide exceptional customer service and specialize in quickly solving technical problems, and creating a world-class customer experience ensuring that each user’s WordPress site continues to perform at its full potential. Founded in 2010, WP Engine is headquartered in Austin, Texas and has offices in San Francisco, California, San Antonio, TX, London, England Limerick, Ireland, and Brisbane, Australia.
When it’s right for the customer, right for the company, and you’re proud of your decision, you’ve Done The Right Thing.
When we’re learning from our mistakes, we are Doing The Right Thing.
We Empower each other to Do The Right Thing. This means we: Trust each other, Transparently share results, Forgive honest mistakes, act Ethically, demand Excellence from ourselves, and remain Accountable to each other.
We amaze customers with our service, expertise, and transparency.
We are grateful for our role in our customers’ lives, providing peace of mind, and increasing their business and reputation. We will not let them down.
We turn customers into advocates, earning it with every action.
We are challenged by the most interesting and meaningful work of our careers, inspired by engaged, passionate people.
We celebrate successes, and nourish personal growth and leadership.
We support and develop each other, while not forgetting to laugh.
We choose long-term investment over short-term gain.
We build for growth and profitability, because financial health sustains us and ensures we’re in control of our destiny.
We build lasting relationships with customers, employees, and our communities, by making what’s important to them, important to us.
We aspire to earn a leadership position in the WordPress Community through original contribution, sharing expertise and active participation.
We empower our team to lead and participate in meaningful programs in their own communities.
We support and engage with our local communities, changing lives, growing and thriving together.
WP Engine is experiencing explosive growth—success we attribute to our most important asset: our employees. At WP Engine, our most important asset is our people. Our fast-growing team is passionate, intelligent, and highly skilled, which influences everything we do from our culture to our platform to our customer inspired approach to service and support. All of this has led to us being named top places to work by The Austin American-Stateman, Best Places to Work, and Austin Business Journal.
In Engineering we take pride in our ability to deliver quality products that our customers love. We believe in building independent services using the right technology for the job. This means we have the opportunity to stay in touch with new technology trends and then find practical ways of applying them. Our engineering teams are empowered to innovate every day.
I have been working at WP Engine full-time (More than 3 years)
Pros
Strong culture of happiness and camaraderie that I have felt since starting 3 years ago. Food provided most weekdays. Open culture from the top down, CEO knows almost everyone by name and all execs/vps/managers are super personable. Snacks, coffee, hot chocolate, espresso available 24/7. Decent commuter benefits or downtown parking option. New benefit in 2020 - 401k matching helps set me up for success even after moving on. Great company, would work here again.
Cons
Not enough parking at building. New employees who do not elect commuter benefit receive parking in a garage in another building and need to walk. It's a nice walk though... if you like walking.
Helpful (2)
Interview
I received an email on a Friday evening from HR immediately followed by a phone call so she could schedule our phone interview . We set the interview for the following Tuesday. After waiting 15 minutes for a call I emailed the recruiter and asked if she was planning to call me. Still nothing. This woman called me on Thursday and said "oh I forgot we were scheduled for an interview. I don't know what happened. " She then asked if I had time on Friday (today) and I said yes at 2pm EST, 1pm CST. Would you believe she failed to call again. So flighty and unprofessional. If HR is this unorganized and unprofessional then that says a lot about the rest of the company.
Interview Questions
Pay Equality Pledge
Committed to paying equitably for equal work & experience
Diversity Commitment
Has programs that support a diverse and inclusive workforce
