Mission: We strive to empower our customers to win online.
WP Engine ranked #8 in Best Workplaces in Technology from GPTW US and Fortune Magazine! http://glassdoor.com/slink.htm?key=vQb0T
We're hosting a Meet & Greet in San Antonio!
Interested in joining WP Engine's award-winning Technical Support team? Come chat with our team this Thursday, January 10th, and learn about our office culture and career opportunities: http://glassdoor.com/slink.htm?key=vQ3u4
WP Engine is a leading SaaS content management platform that powers thousands of websites and applications built on WordPress. All levels of users including bloggers, marketers, SMBs and large corporations rely on our platform to keep their websites up and running. We strive to provide exceptional customer service and specialize in quickly solving technical problems, and creating a world-class customer experience ensuring that each user’s WordPress site continues to perform at its full potential. Founded in 2010, WP Engine is headquartered in Austin, Texas and has offices in San Francisco, California, San Antonio, TX, London, England Limerick, Ireland, and Brisbane, Australia.
When it’s right for the customer, right for the company, and you’re proud of your decision, you’ve Done The Right Thing.
When we’re learning from our mistakes, we are Doing The Right Thing.
We Empower each other to Do The Right Thing. This means we: Trust each other, Transparently share results, Forgive honest mistakes, act Ethically, demand Excellence from ourselves, and remain Accountable to each other.
We amaze customers with our service, expertise, and transparency.
We are grateful for our role in our customers’ lives, providing peace of mind, and increasing their business and reputation. We will not let them down.
We turn customers into advocates, earning it with every action.
We are challenged by the most interesting and meaningful work of our careers, inspired by engaged, passionate people.
We celebrate successes, and nourish personal growth and leadership.
We support and develop each other, while not forgetting to laugh.
We choose long-term investment over short-term gain.
We build for growth and profitability, because financial health sustains us and ensures we’re in control of our destiny.
We build lasting relationships with customers, employees, and our communities, by making what’s important to them, important to us.
We aspire to earn a leadership position in the WordPress Community through original contribution, sharing expertise and active participation.
We empower our team to lead and participate in meaningful programs in their own communities.
We support and engage with our local communities, changing lives, growing and thriving together.
WP Engine is experiencing explosive growth—success we attribute to our most important asset: our employees. At WP Engine, our most important asset is our people. Our fast-growing team is passionate, intelligent, and highly skilled, which influences everything we do from our culture to our platform to our customer inspired approach to service and support. All of this has led to us being named top places to work by The Austin American-Stateman, Best Places to Work, and Austin Business Journal.
In Engineering we take pride in our ability to deliver quality products that our customers love. We believe in building independent services using the right technology for the job. This means we have the opportunity to stay in touch with new technology trends and then find practical ways of applying them. Our engineering teams are empowered to innovate every day.
I have been working at WP Engine full-time (Less than a year)
I've worked with all shapes and sizes of organizations, from Fortune 10 to small non-profits. WPEngine is the only environment I've worked in that has truly put the walk to the talk when it comes to living the corporate values. Honesty and integrity are valued and encouraged, as are just simply being human and caring for one another. Failing fast and learning from mistakes are encouraged. If you want to do the right thing, work to better yourself and your co-workers and enjoy waking up in the morning to come to work, WPEngine is a great place to be. The work is challenging and there are plenty of opportunities to improve from the status quo.
The rate at which WPEngine is hiring and the growth they are seeking is fast. The goals are lofty but within reason. If you're eager to engage and help propel the business forward you will enjoy it. If you just want to punch a clock, you won't be contributing to helping developing yourself and your team, and this wouldn't be the place for you. If you aren't an inclusively-minded person, you also probably won't enjoy it.
Advice to Management
Keep hiring positive can-do people to keep the culture alive.
I applied in-person. The process took 2 weeks. I interviewed at WP Engine (Austin, TX).
The process is all about the culture fit, and the willingness to be coachable, and get better. Phone interview, on-site interview, meet the team, walk through the office. Great experience, learned more than expected from the company.
Pay Equality Pledge
Committed to paying equitably for equal work & experience
Has programs that support a diverse and inclusive workforce