Working at WPS Health Solutions | Glassdoor

WPS Health Solutions Overview

Monona, WI
1001 to 5000 employees
Nonprofit Organization
Insurance Carriers
$2 to $5 billion (USD) per year
WPS Health Solutions is a nationally regarded government contractor and leader in the insurance industry, serving our communities for more than 70 years.

WPS has five divisions committed to delivering high-quality service to our ... Read more

Mission: At WPS, our mission is simply this: to provide health insurance and benefit plan administration to private and government members with service and value considered by our members to be the very best.

WPS actively partners with non-profit organizations, with ... Read more

WPS Health Solutions – Why Work With Us?

Health Care Keeps Changing. Our Commitment to You Never Will.

After World War II, more than 300,000 soldiers–13,000 of them wounded–returned home to Wisconsin, placing stress on the state’s health systems and shining a bright light on the need for affordable health insurance. WPS was born in 1946 to meet both of these demands.

More than seven decades later, WPS Health Solutions is still a leading not-for-profit health insurer in Wisconsin, and our services have grown to reach active-duty and retired military personnel, seniors, and families in Wisconsin, across the U.S., and around the world.

The expertise WPS has developed over the years has enabled the company to become a successful provider of administrative services for the U.S. government. WPS Government Health Administrators manages Medicare Part A and Part B benefits for millions of seniors in multiple states, and WPS Military and Veterans Health serves millions of members of the U.S. military and their families through TRICARE and Veterans Administration programs.

In addition to administrative work for the government, WPS Health Solutions offers insurance products through its WPS Health Insurance division, which includes:

  • WPS Health Insurance, the original brand, offers Preferred Provider Organization (PPO) health plans for individuals and groups, plus Medicare supplement plans and Medicare prescription drug plans for individuals who are eligible for Medicare.
  • Arise Health Plan, based in De Pere, offers HMO and point-of-service plans to the group and individual markets in eastern and north-central Wisconsin.
  • EPIC Specialty Benefits, a leader in non-medical group benefits for more than 25 years, offers term life, disability, dental, vision, and voluntary benefits throughout the Midwest.

With an emphasis on excellence and quality in all our lines of work, WPS demands high ethical standards for our employees. In 2018, the international Ethisphere® Institute named WPS one of the World's Most Ethical Companies® for the ninth straight year. WPS is also a responsible corporate citizen. Read more about our efforts in our WPS Corporate Citizenship Report.

To our valued members, we thank you for doing business with us. We appreciate the confidence you have placed in us and pledge to provide you with friendly service and innovative products

Bring Your Career to Light

We’re looking for solution-driven people. Bring your start-up mentality to our innovative work environment, where you can make a difference every day. You’ll also benefit from the stability of a company with roots that extend back more than 70 years. Create meaningful solutions while you bring your career to light.

With WPS, you will get the chance to make a real difference with an active leader in the insurance industry and to thrive in an environment that encourages personal growth.

Career Opportunities

Set yourself up for success

WPS is a company on the move. Health insurance and benefits administration are changing rapidly, and we’re committed to leading the way while still providing top-quality service to our customers. As a company, we strive to provide high-quality products and services, promote the health and wellness of our employees, and support the communities we serve.

Our dedication to health and wellness is evident throughout our workplaces. Employees enjoy smoke-free campuses, healthy meal options, access to personal trainers, fitness club membership discounts, and, in some locations, a variety of on-site fitness classes for employees and their families.

WPS Health Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status.

  • WPS offers a compensation package that includes a competitive base salary plus performance-based merit pay and incentive pay tied to the achievement of personal and corporate goals.
  • Medical and Prescription Drugs
  • Dental
  • Vision
  • On-Site Medical Clinic (Madison)
  • Flexible Spending Account
  • Employee Assistance Program
  • Life
  • Short-Term Disability
  • Long-Term Disability
  • Travel and Accident
Retirement Benefits
  • Company-Funded Retirement Accounts
Paid Time Off
  • Holidays
  • Paid Time Off (PTO)
  • Bereavement Leave
Additional Benefits
  • Employee Development and Professional Certification Support
  • Business Casual Dress
  • Community Involvement Initiatives
  • Smoke-Free/Drug-Free Work Environment
  • Area Business Discounts
  • Wellness Program
  • Free Parking

WPS Health Solutions is a proud supporter of civic and charitable activities. Corporately and individually as employees, we contribute daily to improving the quality of life in Wisconsin.

Community support:

  • Access Community Center
  • Agrace Foundation
  • Aldo Leopold Nature Center
  • American Heart Association
  • Aspirus Health Foundation
  • Badger Air Community Council
  • Badger Honor Flight
  • Breast Cancer Recovery Foundation
  • Capitol Theatre
  • Carter G. Woodson Scholarship and Community Service Foundation, Inc.
  • Community Living Connections
  • Edgewood College
  • Energy Services
  • Erdman Center for Operations and Technology Management
  • Foundation for Madison Public Schools
  • Girl Scouts
  • Goodman Community Center
  • Henry M. Jackson Foundation
  • Hogs for Heroes
  • Home Health United—Visiting Nurse Service
  • Independent Living, Inc.
  • Juvenile Diabetes Research Foundation
  • Laps for Lexi
  • Latinos United for College Education Scholarships
  • Madison Area Music Association
  • Madison Children's Museum
  • Madison College Foundation
  • Madison Community Foundation
  • Madison Symphony Orchestra
  • Mediation Center of Greater Green Bay
  • Medical College of Wisconsin
  • Monona Memorial Day Parade
  • Never Forgotten Honor Flight
  • Northeast Wisconsin Technical College Educational Foundation
  • Old Glory Honor Flight
  • Randolph Athletic Booster Club
  • Rolling Thunder
  • Salvation Army of Dane County
  • Second Harvest Foodbank of Southern Wisconsin
  • Semper Fi Fund
  • Society of St. Vincent de Paul
  • The Road Home
  • The Vogel Foundation
  • Transitions Family Violence Services
  • United Way of Brown County
  • United Way of Dane County
  • United Way of Greater Milwaukee and Waukesha County
  • United Way of Marathon County
  • United Way of Southern Illinois
  • United Way of the Midlands
  • United Way of the Virginia Peninsula
  • UnityPoint Health-Meriter Foundation
  • University of Wisconsin
  • Urban League of Greater Madison
  • VSA Wisconsin
  • WAVE
  • Wayne D. Homer Memorial Stand Down
  • Wisconsin Parkinson’s Association
  • Wisconsin Medical Society Foundation
  • Wisconsin Policy Forum
  • Wisconsin Veterans Museum Foundation
  • Women’s Fund of Greater Green Bay Community Foundation
  • YWCA of Dane County

Employee support and engagement:

  • The WPS Charitable Foundation helps make post-secondary success possible for children of WPS Health Solutions employees, as well as other local college students. Since 1988, the Foundation has awarded more than $933,250 to children of employees.
  • $104,500 in contributions went to the four program categories of Health/Wellness, Military/Veterans, Underserved Populations, and Local Initiatives (2017)
  • Annual employee meeting and lunch
  • Holiday celebrations for employees
  • Women’s sports promotion
  • Discount program for local businesses and attractions
  • Free tickets to employees, such as a drawing for tickets to the Green Bay Packers Family Night
  • American Red Cross blood drives
  • Volunteer opportunities

Military and veterans’ support:

    • 136 veterans employed by WPS (as of 03/24/18)
      • 65 Madison, WI
      • 35 Hampton, VA
      • 23 Wausau, WI
      • 8 Marion, IL
      • 4 Omaha, NE
      • 1 De Pere, WI
    • The Green Bay Packers and WPS Health Solutions hosted families at 2017 home games and recognized them on the field during pregame activities.
    • WPS Health Solutions supported three Honor Flight programs in Wisconsin. Several executives served as guardians for the military veterans who were selected to go on these one-day trips to see the military memorials in Washington, D.C., and WPS employees have participated in the welcome-home celebrations at Wisconsin airports.
    • Badger Honor Flight
    • Old Glory Honor Flights
    • Never Forgotten Honor Flight
  • Scholarships and Military and Veterans Student Services Programming for Edgewood College
  • Programs for the armed forces and veterans with Artist for Humanities, Semper Fi Foundation, and Wayne D. Horner Memorial Stand Down
  • Military and veterans’ services such as Keep Wisconsin Warm, the Able Veteran, and Operation Badger Base Vietnam Veterans Memorial with Mental Health America of Wisconsin, Inc.

WPS Health Solutions has earned a reputation as a leader in the insurance and benefits administration industry through our commitment to excellence and high-quality service. Our corporate values reflect the core of who we are and how we conduct business every day.

Customer Focused

Customer Focused
I recognize how my actions impact internal and external customers by being responsible for the customer experience. I look beyond the immediate issue to recognize and solve the problem.

Individual Responsibility

Individual Responsibility
I own my actions. I am accountable and dedicated to achieving the best results for WPS Health Solutions and our customers. I embrace my role in helping the company achieve a high-performance workplace.

Mutual Respect

Mutual Respect
I lead by example and act ethically, honestly and am trustworthy. I show appreciation for others by giving and taking constructive feedback and encouragement.

Driven and Passionate


Driven and Passionate
I approach my work with enthusiasm, and personal commitment to the success of our business. I keep the importance of the work we do for our customers alive in my attitude and interactions with others, and demonstrate pride in the worthiness of our purpose.

WPS Health Solutions Reviews

  • Featured Review

    Helpful (7)

    "Supportive, Encouraging Culture"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Madison, WI
    Current Employee - Project Manager in Madison, WI
    Positive Outlook
    Approves of CEO

    I have been working at WPS Health Solutions full-time (Less than a year)


    Incredibly supportive and inclusive team (PPMO)
    All Directors not only have an open door policy but genuinely believe and trust in the team members
    Establishing a work/life balance is a high priority for WPS
    Additional career and mentor training is offered and encouraged
    Team members across Departments are welcoming and provide constructive assistance and feedback
    High autonomy with regular check-ins for support
    Annual reviews with consistent 1:1 Manager meetings
    On-premise dining
    Fitness classes offered on campus
    Volunteer and Community Engagement Opportunities through WPS (Meals on Wheels, United Way, Blood drives, etc.)
    Regular Corporate events held (book drives, gift sales, Nut-man sales, various drives)


    No cons to report at this time

See All 269 Reviews

WPS Health Solutions Photos

WPS Health Solutions photo of: Corporate Campus
WPS Health Solutions photo of: United Way Donation Drive
WPS Health Solutions photo of: American Heart Association National Wear Red Day
WPS Health Solutions photo of: Corporate Campus
WPS Health Solutions photo of: Award Team
WPS Health Solutions photo of: Cycle for Stroke
See All PhotosSee All

WPS Health Solutions Interviews



Getting an Interview

Getting an Interview




  1. Helpful (4)  

    Audit Interview

    Anonymous Employee in Omaha, NE
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at WPS Health Solutions (Omaha, NE) in March 2017.


    For the interview I sat down with two Supervisors. They went through all the basic interview questions you'd expect, no curveballs.

    They as well asked for 3 professional references, and actually followed up!

    Interview Questions

See All 47 Interviews

WPS Health Solutions Awards & Accolades

  • World’s Most Ethical Companies, Ethisphere® Institute, 2017
  • World’s Most Ethical Companies, Ethisphere® Institute, 2015
  • World’s Most Ethical Companies, Ethisphere® Institute, 2014
  • World’s Most Ethical Companies, Ethisphere® Institute, 2012
  • World’s Most Ethical Companies, Ethisphere® Institute, 2011
See More

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Work at WPS Health Solutions? Share Your Experiences

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