I have been working at WageWorks full-time (Less than a year)
Nice coworkers mostly (a very big plus - and this is reason for 3 stars) as there are a few bad apples here and there, a supportive IT team, you pick up valuable skills that will help you with future jobs but you just have to plan carefully what you want to do long-term, do not work in Commuter unless you plan on doing that for the rest of your life or at least work there temporarily and then transfer elsewhere, company claims okay to work remote but frowns upon you if you do, interns are treated well, good experience overall
Overworked, so-so benefits, uneven distribution workload for the same job title and many times job titles do not match the assigned duties for employee holding the title, promotions tend to go to outsiders who cannot deliver when hired which is 90% of the time, so many different platforms but so few people who know how to work it, people with skills and knowledge end up leaving for better wages and work/life balance - some of whom would leave without passing on any training, and only the ones who have limited or narrow skills stay, very high turnover because some of the jobs are just awful, no training, no discipline or enforcement to get job done and others are forced to pick up the pace because management is too weak to set rules and instead finds it easier to push the jobs on others who are already drowning in work and who eventually leave the company themselves, lots of manual processes that result in mistakes upon mistakes, finance ignores emails and cases to help clients because they don't care or they don't know how and don't want to get involved even if it is their job to do so, always looking over shoulder for fear of being laid off
Advice to Management
This applies to most but not all of management because there are actually a few good ones: Do not assign work to your employees that you yourself cannot or will not do. Also, learn your job. Apparently, many of you exaggerated your talents to obtain your current position.
I applied online. The process took 5+ weeks. I interviewed at WageWorks (San Mateo, CA) in October 2016.
WageWork's Sr. Recruiter contacted me within 1 week after I submitted my resume on their career page. The duration of our initial dialogue was 30-45 minutes.
Within a few days, I received a follow-up phone call from the Sr. Recruiter, informing me that I was selected to move on to the next phase of the selection process. The Sr. Recruiter requested I complete some additional online forms and from there, an in-person interview was scheduled with the VP, HR and HR Managers (Compensation, Benefits).
The Sr. Recruiter was extremely personable and organized with her communication. I was scheduled to interview with each individual for 30 minutes and felt comfortable with each person I interviewed with; they all were candid and open to discussion about the details of the role and the organization.
I reached out 2 weeks post interview for a position status update. I did not receive a response, so I reached out about 2 weeks after the initial attempt and received confirmation that the position had been filled.
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