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Walgreens Overview

Deerfield, IL
10000+ employees
Company - Public (WBA)
$10+ billion (USD) per year
Founded in 1901, Walgreens goal is to be consumers’ first choice for health and beauty across the nation, and a central part of people’s lives and the communities where they live and work. The company provides the most convenient, multi-channel access to ... Read more

Mission: Our Vision:
America’s Most Loved Pharmacy-Led Health, Wellbeing and Beauty Enterprise

Our Purpose:
Champion Everyone’s Right to Be Happy & Healthy

Company Updates

  • “Since we launched this program last year, we have been truly encouraged by how our patients have embraced the opportunities to safely dispose of their medications." - Richard Ashworth, Walgreens president of pharmacy and retail operations.

    Walgreens medication disposal program collects 72 tons in first year

    DEERFIELD, Ill. - Walgreens' efforts to provide a space to dispose of unwanted medication had a big first year. The retailer on Wednesday announced that in its first year, its medication disposal program, which saw it install safe disposal kiosks in 600 pharmacies across 45 states, brought in 72 tons of medication - the weight equivalent of roughly 40 midsize cars.

  • Walgreens earns 100% on HRC Corporate Equality Index report for 2017. Ranked as a "Best Places to Work" for LGBT employees.

    Walgreens Earns Best Place to Work for LGBT Equality Recognition in 2017 Corporate Equality Index

    DEERFIELD, Ill.--(BUSINESS WIRE)-- Walgreens received a perfect score of 100 percent on the 2017 Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies and practices related to LGBT workplace equality, administered by the Human Rights Campaign Foundation. This marks the 12th year Walgreens has earned a perfect score from the CEI index.

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Walgreens – Why Work For Us?

Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.

In 2014, that deep history joined together with another well-known and trusted brand, Europe’s Alliance Boots, to create the first global health and well-being retail drug organization – Walgreens Boots Alliance. Through this merger, we have extended our reach to more than 25 countries, employing more than 400,000 people and connecting with the iconic beauty brand No7 – thereby catapulting us into the next wave of top beauty trends.

Walgreens has a proud history of innovation, starting in 1901 when Charles R. Walgreen Sr. first opened our doors with a pioneering focus on customer service and an array of product offerings unmatched by any other drugstore. Originally just a 50-foot by 20-foot location, Walgreens quickly became the pharmacy all others were measured by and one of the most respected American corporations.


 Walgreens Changing Environment

In 2012, Walgreens and Alliance Boots together announced that we had entered into a strategic transaction to create the first global pharmacy-led health and well-being enterprise. Today, we’re continually focused on finding better ways to run our business, by developing a more efficient pharmacy system and creating a distribution center that enables people with disabilities to work alongside typically-abled individuals. We’re also seeking new ways to expand the suite of health and beauty services offered under the Walgreens brand. Our company is constantly moving forward.

Health Care:

  • Medical/Dental/Vision Coverage: Comprehensive health, dental and vision plans are available to team members for themselves and their dependents. Team members may choose to enroll in one of two Walgreens Consumer Driven Health Plans, which include an account called a Health Reimbursement Account to help pay for our employees’ healthcare needs. Team members can also choose between multiple dental programs with the Select option including Adult and Child orthodontia. A competitive and national vision program is also available. Annually, benefits consist of a wide variety of medical, dental and vision options open to employees at the beginning of the new year.
  • Prescription Coverage: The Walgreens Prescription Drug Plan is designed to help make the cost of prescription medications more affordable for our Walgreens team members and their families. Team members must be enrolled in a Walgreens medical plan to receive this benefit. Covered prescriptions are available to employees and their dependents for a minimal co-pay or coinsurance.
  • Well Informed Wellness Program: Our Well Informed program is designed to reward team members and their spouse/domestic partner who engage in managing their own health. The program includes incentives for participation directly deposited into the Health Reimbursement Account to help offset the deductible in the medical plan and three (3) periods throughout the year where up to $150 per team member and spouse/domestic partner can be earned in Walgreens Wellness card dollars (2015 credits for healthy activities will be presented in three (3) periods to team members via our Balance® Rewards card in similar dollar equivalent amounts). The program also includes a Zero Co-Pay prescription offering, a tobacco cessation program, and free health coaching.
  • Healthcare and Dependent Care Flexible Spending Accounts (FSAs): The Walgreens Flexible Spending Account allows our team members to pay for certain out-of-pocket medical and dependent care expenses with before-tax dollars. For many people, this can mean more than a 20% tax savings! Team members can save hundreds of dollars a year by using the Flexible Spending Account effectively, depending on eligible expenses.
  • LGBT focused benefits: Health coverage for same-sex domestic partners is available and includes an offset to adjust for the taxation of the benefit. Other LGBT focused benefits include transgender care and re-assignment surgery. Our health plans and payroll will be adjusted to recognize the recent IRS changes related to the DOMA decision by the Supreme Court. Our plans will recognize marriage licenses from states with open marriage laws regardless of where the team member lives.
  • Company Paid Life Insurance: Team members are eligible for Company-Paid Life Insurance coverage if enrolled in a Walgreens health plan. Benefit levels are based on length of service
  • Voluntary Accident Insurance: Team members may purchase Voluntary Personal Accident Insurance for coverage in the event of a covered accidental death or dismemberment.
  • Voluntary Life insurance: Group Term Life and Group Universal Life plans are available.
  • Paid Disability Leave: If you are unable to work due to a pregnancy or an illness/injury lasting more than seven calendar days, team members may be eligible for short-term disability benefits at full or half pay, depending on your length of service.
  • Military Leave: Walgreens family of companies extends special benefits to team members in the military reserves who are called to active duty.
  • Personal Leave: May be provided at the discretion of the manager.

Retirement Planning/Saving:

  • Profit-Sharing: Preparing for a financially secure retirement is something we all need to do, regardless of our age. The Walgreens Profit-Sharing Retirement Plan helps team members reach their retirement savings goals.
  • Employee Stock Purchase Program: The Walgreens Employee Stock Purchase Plan (ESPP) makes it easy and affordable for our team members to own shares of Walgreens. 

Work/Life Balance:

  • Paid Time Off (PTO): Team members are eligible for Paid Time Off (PTO). The rate at which team members accrue PTO is based on years of service, average hours per week, and position.
  • Holidays: The Company recognizes six paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
  • Work & Life Resources: The Work & Life Resources program is an integrated team member assistance and work/life program available to all team members and eligible family members. The goal of this free program is to provide a one-stop resource to help our team members and their families manage the demands of everyday work and personal life.
  • Employee Purchase Program: Some of our vendors have set up programs that allow Walgreens team members to purchase products at special pricing.
  • Employee Discount: Walgreens employees and their immediate families are entitled to a 15% discount on most purchases at any Walgreens store and 20% on Walgreens and W brand products.
  • Job Opportunity Board/Career Connections: The JOB and Career Connection systems allow internal employees to apply for district and corporate level positions. Walgreens tea members must be employed for 6 months in their current position before applying for a new position.

At Walgreens, we know that success and being a good corporate citizen go hand-in-hand. It’s a balance that we strive for in everything we do. With that in mind, we have established several priority areas that we believe best align our citizenship activities and resources with our business operations.



  • Thousands of student team members attend pharmacy school with the help of our educational assistance program.
  • Every year, Walgreens contributes over $728,000 in pharmacy scholarships at the corporate level.

Experiential Education

  • Walgreens partners with schools and colleges of pharmacy to provide experiential education rotations to current pharmacy students as well as community colleges (pharmacy technicians), and community organizations (retail/front-end).

Diversity and Inclusion

Walgreens Diversity & Inclusion Excellence Award and the Walgreens Diversity Scholarship

  • Walgreens makes annual donations of $10,000 to pharmacy colleges in support of their diversity initiatives, including student scholarships, campus diversity programs, faculty training, diversity programs in diversity, and more.
  • The goal is to increase the enrollment of students in underrepresented communities in schools and colleges of pharmacy.

Disability Initiatives


  • Our Retail Employees with Disabilities Initiative (REDI) provides retail educational training for people with disabilities.

Anderson Facility

  • Our distribution center in Anderson, SC is the first facility of its kind in the country to employ a workforce where more than 40 percent of our team members have a physical or cognitive disability.


Charity of Choice

  • Through this program, Walgreens employees are able to choose from a list of charities and contribute through automatic payroll deductions at an amount designated by the employee.

Philanthropic Participation

  • Walgreens employees participate in many charitable events and support organizations such as Relay for Life, Diabetes Awareness, American Heart Association, and many more.

Walgreens Benefit Fund

  • The Walgreens Benefit Fund assists employees who have experienced hardships caused by long illness, accidents, natural disasters and other situations.
  • In 2012, the Walgreens Benefit Fund provided nearly $1.3 million in financial assistance to more than 900 individuals who had exhausted their own financial resources.

For more than 100 years, we’ve worked hard to earn the trust of our customers and our communities. And now, with locations in all 50 states and Puerto Rico, our community outreach efforts help provide access to health services as well as education to our customers on their path to wellness.

  • The Walgreens Way to Well CommitmentTM is focused on improving everyday health through the prevention and early detection of today's leading diseases, like heart disease, cancer and diabetes. Our goal is to donate $100 million in preventive resources over the next four years.
  • The Walgreens Way to Well Health Tour with AARP consists of buses that travel the country delivering free health testing, health education and consultation to adults 18 years and older. This initiative makes health tests more accessible to underserved communities that need it the most – those with the highest prevalence for leading diseases, and the uninsured and unemployed.
  • In 2011, we partnered with Feeding America and local food pantries to provide over $18 million worth of products.
  • Our electronic outdoor signs help signal severe weather alerts and missing children alerts as they happen.
  • We provide relief for those hit by natural disasters such as tornadoes, floods and hurricanes by providing water, food and health services to those in need.
  • Since 1993, Walgreens has provided more than $2.7 million to the Midtown Educational Foundation in Chicago.

In addition to our hands-on efforts, we also show our dedication to providing care by making donations to a wide variety of health care and educational organizations.

At Walgreens, we’re on a mission to help customers get, stay and live well. To do that, we’re making health and happiness more accessible to more people every day.

We’re bringing our pharmacists out from behind the counter so customers can receive the expertise they need to get and stay healthy. Our in-store beauty advisors help shoppers find the perfect shade of lipstick for a little boost of happy. And our online store and apps bring customers instant access to an endless aisle of products and advice.

From our stores to our corporate offices, our more than 240,000 employees work to create positive experiences for our customers.

Diversity and inclusion are not strangers to Walgreens. For over 110 years, we have dedicated ourselves to becoming “My Walgreens” for everyone in America.

At the core of our success have been our team members. Walgreens values its diverse and inclusive workforce; it is not only the right thing to do, but a business imperative and a competitive advantage as well. Leveraging the diverse thoughts, perspectives, and backgrounds of our employees allows us to continue to provide innovative solutions and products to better serve our customers and patients.

Diversity isn’t about tolerance, but acceptance. It is also not about what you look like, but rather about celebrating our differences and recognizing the unique value that every person brings to the organization. Diversity and inclusion transcends race and gender. They focus on building an environment that engages “ALL” employees and encourages them to deliver their best work. This fully aligns with Walgreens’ key strategy to deliver an outstanding customer experience through enhanced employee engagement.

In an inclusive environment, everyone has something to give and everyone has something to get. It is collective, cohesive and collaborative in nature; a real cornerstone in building a healthy and happy environment.

Business Resource Groups


Walgreens Business Resource Groups (BRGs) are organized by Walgreens employees, based on their shared experiences. Their purpose is to help us gain access to qualified diverse talent, help develop employees and to engage internal and external communities.

Currently, Walgreens has nine BRGs representing the following groups: African-American, Asian, Environment Sustainability, Latinos, LGBT, People with Disabilities, Veterans, Women and Young Professionals.

Walgreens Supports Diversity in Pharmacy Education

Walgreens is committed to promoting diversity within all schools and colleges of pharmacy. Each year, since 2008, Walgreens has donated over a million dollars to this cause – with approximately half going to students in the form of scholarships and the remainder being donated to accredited pharmacy schools in the US and Puerto Rico. With our continued support, we are helping to increase the enrollment of and provide educational assistance to students in underrepresented communities.

Walgreens Reviews

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Recommend to a friend
Approve of CEO
Walgreens Executive Vice Chairman and Acting CEO Stefano Pessina
Stefano Pessina
1,813 Ratings
  • Featured Review

    Helpful (6)

    "Best Place to Work and Get Experience"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Kenosha, WI
    Former Employee - Customer Service Associate in Kenosha, WI
    Positive Outlook
    Approves of CEO

    I worked at Walgreens full-time (Less than a year)


    Everyone treats you like a family and knows how to have a good time while still taking things seriously. Managers and co-workers will take time out of their schedule to help you out with anything you need and will even do things for you on your birthday and stuff. Excellent training and benefits, will definitely recommend.


    I must enter five words here even though there are no cons.

    Advice to Management

    Keep up the good work!

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Walgreens Photos

Walgreens photo of: An excited Walgreens team!
Walgreens photo of: Our pharmacists have patient care front of mind.
Walgreens photo of: Our beauty consultants use tools and resources to help our customers identify products to help with their every day beauty needs!
Walgreens photo of: Our store team members are integral to the success of our organization!
Walgreens photo of: Walgreens is going big in beauty - starring top brands like Soap and Glory!
Walgreens photo of: We're going big and beauty - helping our customers look and feel their best!
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Walgreens Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (5)  

    Customer Service Associate Interview

    Anonymous Employee in Raleigh, NC
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied in-person. The process took a week. I interviewed at Walgreens (Raleigh, NC) in April 2017.


    I applied online and then a couple weeks later, I went directly to the store and asked about my application status. An interview was set up for the following week.

    Basic, laid back interview with quite a bit of questions concerning specific instances in my life and how I overcame a particular problem. Was offered the job on the spot.

    Interview Questions

    • When was a time you had to overcome a difficult situation? etc   1 Answer
    • When is a time you had to switch between tasks? etc   Answer Question
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Walgreens Awards & Accolades

  • Fortune's World's Most Admired Companies - Food & Drug Category, Fortune, 2017
  • 2017 Corporate Equality Index 100%, Human Rights Campaign, 2016
  • Fortune 500, Fortune, 2015
  • Very BEST Learning Organizations(#9), Association for Talent Development (formerly ASTD), 2014
  • Training Top 125, Training Magazine, 2014
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