I worked at Waterstone's full-time (Less than a year)
If you love books and reading, then this is a great job. Company values staff and is involved in its own personal development. You are expected to be knowledgeable about what you sell, and you get a lovely staff discount too.
At my branch, it was well known that my boss could say inappropriate things to members of staff (she had an odd attitude in how to direct staff, including changing long established shift hours for no reason, then complaining at staff when they had to be changed back and it was well known you had to be on her good side if you had any requests). Concerns were made to regional management, but whether anything was done I do not know.
Advice to Management
If you ever decide to open branches in the USA let me know! Also, please have accountability for bookstore managers.
I applied in-person. I interviewed at Waterstone's (Chesham, England (UK)) in September 2017.
Gave in my CV and cover letter , they asked me questions there and then. This took about 15 minutes. She then said she would talk to her manager.
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