Working at Waterstone's | Glassdoor

Waterstone's Overview

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London, England (UK)
1001 to 5000 employees
1982
Company - Private
Retail
$500 million to $1 billion (USD) per year
Unknown
Waterstone's customers find the company as refreshing as a cool drink of water. A leading bookseller in the UK, Waterstone's operates about 295 storefronts on high streets and at university campuses across England, Northern Ireland, Scotland ... Read more

Waterstone's Reviews

2.9
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Waterstone's Managing Director James Daunt
James Daunt
57 Ratings
  • "A nice company to work for"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller
    Former Employee - Bookseller
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waterstone's full-time (Less than a year)

    Pros

    If you love books and reading, then this is a great job. Company values staff and is involved in its own personal development. You are expected to be knowledgeable about what you sell, and you get a lovely staff discount too.

    Cons

    At my branch, it was well known that my boss could say inappropriate things to members of staff (she had an odd attitude in how to direct staff, including changing long established shift hours for no reason, then complaining at staff when they had to be changed back and it was well known you had to be on her good side if you had any requests). Concerns were made to regional management, but whether anything was done I do not know.

    Advice to Management

    If you ever decide to open branches in the USA let me know! Also, please have accountability for bookstore managers.

See All 144 Reviews

Waterstone's Interviews

Experience

Experience
63%
24%
12%

Getting an Interview

Getting an Interview
52%
35%
7%
2
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Assistant Interview

    Anonymous Interview Candidate in Chesham, England (UK)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Waterstone's (Chesham, England (UK)) in September 2017.

    Interview

    Gave in my CV and cover letter , they asked me questions there and then. This took about 15 minutes. She then said she would talk to her manager.

    Interview Questions

    • Why do you want to work at waterstones?   1 Answer
See All 43 Interviews

Waterstone's Awards & Accolades

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