Working at Wawa | Glassdoor

Wawa Overview

Media, PA
10000+ employees
1902
Company - Private
Food & Beverage Stores
$5 to $10 billion (USD) per year
Wawa, Inc., a privately held company, began in 1803 as an iron foundry in New Jersey. Toward the end of the 19th Century, owner George Wood took an interest in dairy farming and the family began a small processing plant in Wawa, Pa, in 1902. The milk business was a huge success ... Read more

Mission: Fulfilling Lives, Every Day.

Wawa – Why Work For Us?


Working at Wawa is more than just a job – we are an employee-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team.

Through formal and informal learning, ongoing development programs and a strong internal promotion process, there are a wealth of ways to support your growth at Wawa. We provide many opportunities that promote inclusion, whether it is through our Employment Resource Groups or volunteering within our community through The Wawa Foundation. Our approach to servant leadership enables us to cultivate our associates’ skills and abilities to help them realize their full potential.

​​​​Our Benefits​​​

At Wawa, we want our associates to be happy and healthy. We are committed offering generous benefits designed to fit your lifestyle and help you build a sustainable future.

Here are just some of the benefits offered to eligible Wawa associates (including dependent and spousal/domestic partner):

  • Employee Stock Ownership Plan (ESOP) – Read more below
  • Wawa, Inc. 401(k) Plan
  • Medical Coverage (including Prescription benefits)
  • Dental Plan
  • Vision Plan
  • Disability Coverage (both short and long term)
  • Basic Life & Accidental Death & Dismemberment Insurance
  • Supplemental Life Insurance (including dependent and spousal/domestic partner)
  • Flexible Spending Accounts (Health Care & Dependent Care)
  • Center usage
  • Annual Wellness Screenings & Health Coaching
  • Educational Assistance Plan
  • Employee Assistance Program
  • Employee Credit Union
  • PTO (Paid Time Off)
  • Critical Illness and Accident/Injury Benefits

Employee Stock Ownership Plan:

At Wawa, we offer you the chance to take stock in your future – literally! With our Employee Stock Ownership Plan (ESOP), associates can benefit from the positive impact they have on our growth. As of today, almost 10,000 Wawa associates participate in our ESOP and collectively have a 44% ownership stake in the company.​​

Education Assistance Program:

Wawa offers Educational Assistance to benefit eligible associates leading to a GED from an accredited high school, an Associate's, Bachelor’s or Graduate degree from an accredited college or university.  Through our reimbursement program, eligible associates can receive $5,250 towards an undergraduate degree in calendar year. General Managers and Corporate Associates are potentially eligible for reimbursement leading to a graduate degree and can receive up to $8,000 in a calendar year. 

Wawa associates have access to a network of 220 colleges and universities that offer multiple benefits, including tuition reduction, as well as discounted or waived fees.  

Culture

When asked what working at Wawa is like, many associates use words like "special" and say it's like a family. We agree! Our 30,000+ associates value our culture of teamwork and the community-like bond we have with our customers. Our unique environment and passion for what we do has truly made Wawa a family as much as a business.

In addition to making quality food and a great cup of coffee, we have a strong tradition of celebration and recognition. Through formal and informal programs, we enable each associate to acknowledge each other for their hard work and living our values. We also love to throw a party and find any reason to celebrate all the great things happening in our company; whether it’s a store opening, a birthday or even some friendly store to store competition.

We also care strongly about our communities and take pride in working as a team with different organizations that seek to improve and enrich the neighborhoods we serve. Each year, Wawa and The Wawa Foundation, team up with local and national charities to raise donations to benefit organizations within our three main areas of Healthy, Hunger & Heroes. At the neighborhood level, our store associates get involved in important local causes and events. We believe that part of giving back is being a good neighbor, and we live this in and out of our stores.

Your Journey At Wawa

Store Career Path

At Wawa, we’re here to support your personal and professional choices. Whether it’s a long -term career or a part-time job, we offer opportunities to fit your schedule and needs. Many individuals who started with us a store associate are now working in leadership roles years later. It happens a lot!

Our store career path is designed to foster promotion within our company, no matter what position you start in. You have the ability to apply and be considered for any of the above positions, as long as we have a current need on our team. As you move forward in your Wawa journey, you will participate in comprehensive training and education assistance programs supported by your store leadership and Wawa’s training team. Through on-the-job, virtual and traditional classrooms, our goal is to provide you with the knowledge you need to strengthen your career potential and achieve your goals.

Multi-Unit Store Leadership & Beyond

Within our markets, we have Area Supervisors, Area Managers and Regional Directors who lead our business at the multi-unit level. As Wawa continues to expand, our need for multi-unit managers will increase. Associates can further their careers in field support and corporate positions, as needs arise.

Corporate

With Wawa, your career is what you make of it. At our corporate office in Media, PA, there is plenty of opportunity to plant your roots and grow your career. Our industry is evolving with the introduction of new technologies and initiatives, and our forward-thinking leadership supports the development of new opportunities to change with it. As out store footprint continues to expand we’ll consistently need new associates in roles across all departments to continuously deliver to our store business partners.


At the heart of our business and culture lie our values. Each day, our people set out with the intention of cultivating a fun, positive experience for our customer by keeping these values at the core of what they do. It's because of these six values that people have come to know and love Wawa and created our "cult-like" following.

Value People
Wawa's associates are our best resource and our number one competitive edge. People building and team building are the keys to business-building. We provide a flexible work environment that promotes a balanced lifestyle.

Delight Customers
Our goal is to ensure a consistent customer experience that delivers high quality, reliable products and services at a competitive price. We strive for legendary customer service, which is a safe, clean, fast, fresh, friendly, and hassle-free experience. We listen to our customers and are part of their daily lives.

Embrace Change
At Wawa, we believe change is an opportunity to distinguish ourselves from the competition. By embracing change, we unleash our hidden potential.

Do the Right Thing
We are a good neighbor in each of our store communities through the various charities. We practice open communication and we actively listen.

Do Things Right
Wawa is built to last. We apply customer focused quality principles and design our systems to be flexible and entrepreneurial. We take great pride in doing the highest caliber of work.

Passion for Winning
At Wawa, we thrive on competition. It unleashes creativity and extraordinary performance. We mix hard work and fun. We know there is no finish line but we have the passion and determination to achieve any goal. This drive reinforces commitment and inspires confidence, self-esteem and pride.

Wawa Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Wawa CEO Chris Gheysens
Chris Gheysens
650 Ratings
  • Featured Review

    Helpful (8)

    "Assistant general manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Allentown, PA
    Former Employee - Assistant General Manager in Allentown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wawa full-time (More than 5 years)

    Pros

    Reapect for employees is top of the line. Go above and beyond for each and every single team member. Positive atmosphere

    Cons

    Scheduled employees call out and it makes work a little more challenging. Nothing unachievable though, sky is the limit.

    Advice to Management

    Keep your head up, stay organized. Gain respect from employees in a proper manner, step in and get down and dirty right next to them. Goes a long way.

See All 1,364 Reviews

Wawa Photos

Wawa photo of: Wawa associates in store
Wawa photo of: Associate at one of our volunteer events
Wawa photo of: Associates at Polar Plunge
Wawa photo of: Goose Nest - part of our Innovation Center @ our new corporate office
Wawa photo of: Associates in a Broward, FL store
Wawa photo of: Celebrating our history
See All PhotosSee All

Wawa Interviews

Experience

Experience
74%
17%
9%

Getting an Interview

Getting an Interview
71%
14%
9%
3
2
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (4)  

    Night Supervisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Wawa.

    Interview

    standard questions, mostly situational, how would you respond in this context, SWOT analysis, what's your availability, et cetera et cetera, not much to it that differs from other interviews, they follow a format and pretty much stick to it without asking other questions

    Interview Questions

    • A customer needs help ordering, but there's coffee out and your coworker is backed up in deli; how would you handle this situation if it all happens at once and no one is around to help but you?   5 Answers
See All 261 Interviews

Wawa Awards & Accolades

  • America's Largest Private Companies, Forbes, 2013
  • America's Largest Private Companies, Forbes, 2011
  • America's Largest Private Companies, Forbes, 2012
  • America's Largest Private Companies, Forbes, 2010
  • America's Best Large Employers, Forbes, 2017
See More

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Wawa? Share Your Experiences

Wawa
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or