Wayfair Overview

  • www.wayfair.com
  • Boston, MA
  • 10000+ Employees
  • 2002
  • Company - Public (W)
  • Home Furniture and Houseware Shops
  • $5 to $10 billion (USD)

CompetitorsAmazon, One Kings Lane, Crate and Barrel
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Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 18 million items across home furnishings, décor, home improvement, ...
Mission: Wayfair is a technology leader, reinventing the way people shop for their homes.

Glassdoor Awards

Best Places to Work: 2012(#19)

Wayfair Reviews

Recommend to a Friend
Approve of CEO
Niraj Shah
Niraj Shah
1,752 Ratings
Current Employee, more than 1 year

"Excellent company for engineering growth"

Jun 18, 2021 - Staff Engineer in Boston, MA
Positive Outlook
Approves of CEO


- Pay and benefits are great - Unlimited PTO for L4+ - RSUs and annual bonuses up to 15% - Flexible work/life balance - Freedom to choose the technologies that fit the problem - Huge engineering team


- Senior leadership can seem out of touch
- C-level team is definitely out of touch
- When we were in the office, nowhere near enough meeting rooms to support real work

Advice to Management

Build a company that people (and engineers) WANT to run to and stay at. Listen to what your employees are complaining about and make meaningful change.
See All 3,365 Reviews

Diversity & Inclusion at Wayfair

(567 Reviews)

Diversity Programs & Initiatives

What are the company’s Values?

We continually strive to be a company that our people are proud of and committed to, where all employees have an opportunity to contribute, learn, grow, and advance based on behavior and results. Our financial success matters: We are ambitio

Diversity & Inclusion FAQs

All answers shown come directly from Wayfair Reviews and are not edited or altered.

How is diversity at Wayfair?

...Work from home, lots of internal mobility opportunities within dept, diverse and inclusive community, Wayfair swag, good employee discount...Read More

Read 89 more responses

Wayfair Photos

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Wayfair Interviews

Getting an Interview
Applied online57%
Campus Recruiting16%
Employee Referral12%

  1. Associate Human Resources Business Partner Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Average Interview


    Wish I knew more about the process… but I can certainly share what my experience has been.

    I applied for the position and got an email a few weeks late from a recruiter to set up an interview using a scheduling software. Picked a time for a phone screen. I emailed the recruiter asking for a specific requisition number because there were multiple postings, and didn’t get a response back.

    I spent a good amount of time preparing as I was really interested in the position and thought it would be a great fit. I’m sitting at my phone waiting for a call at the scheduled time, and nothing…

    I emailed the recruiter only to find out he had a “long call that was running long,” and asked to reschedule, so we did for the following week.

    Fast forward to that new scheduled time, waiting at my phone again… and nothing. So I emailed this recruiter yet again to express my interest and eagerness to interview, and he responds saying he got the time zones confused and attempted to call me an hour after our scheduled meeting. I responded letting him know I was tied up with work the rest of the day and provided wide-open availability the following day. I still haven’t received a response.

    Needless to say, this experience has been incredibly frustrating and disappointing because the job sounded like something really interesting and a good fit for me in the next step of my career.

    Additionally, the irony of such a poor experience from an HR professional trying to recruit for and fill an HR role is not lost on me. If this is any indication of what it’s like to work at Wayfair, I’d kindly encourage you to pursue other options. Customer service SHOULD be at the forefront of every HR professional, regardless of circumstances. I know that hiring is crazy right now, and there’s a lot of activity, but if your job title is Recruiter, it’s your job to manage this and manage it well.

    N/a because I never spoke with anyone.

    Answer Question

See All 2,113 interviews

Company Updates

November 27, 2020
With a catalog of over 18 million items, have you ever wondered how we make it so easy to find what you’re looking for? Jim Miller, Chief Technology Officer at Wayfair, spoke to The Wall Street Journal about how Wayfair and other companies are supercharging search and recommendation engines using artificial intelligence, computer vision, and more to help customers find the perfect item for their taste and needs
Shared image - Retailers Use AI to Improve Online Recommendations for Shoppers
Retailers Use AI to Improve Online Recommendations for Shoppers
November 23, 2020
Despite the economic crisis, Wayfair has seen an 84 percent sales spike, leading them to profitability during the COVID-19 pandemic.
How I Built Resilience: Niraj Shah and Steve Conine of Wayfair : How I Built This with Guy Raz

Wayfair Awards & Accolades

  • Fortune 500Fortune2019
  • World’s Most Admired CompaniesFortune2019

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

Popular Careers with Wayfair Job Seekers


Wayfair FAQ

(72 Questions)

All answers shown come directly from Wayfair Reviews and are not edited or altered.

See questions about:

Does Wayfair offer massages?

...Employee discount was nice at the time, free beer...

January 21, 2021

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Work at Wayfair? Share Your Experiences

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