Working at Wayfair | Glassdoor

Wayfair Overview

Boston, MA
5001 to 10000 employees
2002
Company - Public (W)
Home Furniture & Housewares Stores
$2 to $5 billion (USD) per year

Working at Wayfair

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from one of the world's largest selections of home furnishings ... Read more

Mission: Wayfair is a technology leader, reinventing the way people shop for their homes.


Glassdoor Awards

Best Places to Work: 2012 (#19)

Wayfair – Why Work For Us?


At Wayfair, we’re always looking for curious, analytical, and adaptable people to join our home team. Whether you work in one of our global offices, in one of our warehouses, or at our Boston headquarters, you’ll find a dynamic environment where learning and growth opportunities are abundant and hard work and results are rewarded. If you’re looking for a challenging and fulfilling career, make yourself at home.
 
 
At Wayfair, we move quickly and we’re not afraid to make mistakes. Here, smart risk-taking is encouraged—even if it fails—and every team member is empowered to tackle challenges in exciting and innovative ways. We’re constantly developing, testing, and improving to make sure we’re delivering the best experience to our customers. We never settle because we believe there’s always an opportunity to do better.

 
The Wayfair family of sites includes:
  • Wayfair, everything home for every budget
  • Joss & Main, beautiful finds, irresistible savings
  • AllModern, unbelievable prices on everything modern
  • Birch Lane, home of classic designs and fresh finds
  • Perigold, the widest-ever selection of premium home

Wayfair generated $4.7 billion in net revenue for the twelve months ended December 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 7,700 people.

Wayfair is an Equal Employment Opportunity (EEO) employer. Come join us https://www.wayfaircareers.com/.  



Empowered Employees

It is widely known at Wayfair that our success starts with our people. At all levels, team members are encouraged and empowered to take on new roles and challenges at the company, ensuring that every promising player can move throughout the organization to grow and define their careers. Wayfair's team is known to be curious, innovative, and eager to solve complex problems, which is why the organization places a strong emphasis on learning and development.

A Collaborative Culture

Wayfair promotes a flat, transparent culture and their office space is reflective of that. Regardless of title or tenure, everyone works together to achieve the same objectives and is aware of all imminent and upcoming company goals. Similarly, team members are encouraged to voice their opinions, share their ideas, and drive results—in this way, the company is able to foster a truly collaborative culture. In addition, all Wayfair locations boast an open floor plan, which means there are no offices for anyone—including the CEO. Their open-seating floor plan fosters communication and collaboration, which is reflective of the company’s commitment to transparency and inclusivity. 

Entrepreneurial by Nature

Wayfair promotes a test and learn environment and entrepreneurial culture. Leaders believe that the next big idea can come from anywhere, so they prepare employees to pivot their focus at a moment’s notice when an incredible idea or growth opportunity presents itself. The team finds this innovative spirit inspiring and enjoys being able to learn first-hand how to make things better as the company grows.

Wayfair Reviews

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Wayfair CEO Niraj Shah
Niraj Shah
746 Ratings
  • Featured Review

    Helpful (58)

    "Tremendous opportunity and growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Engineering in Boston, MA
    Current Employee - Director of Engineering in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wayfair full-time (More than a year)

    Pros

    Wayfair is one of the few companies in the world at a significant scale (~$6.5B market cap) experiencing tremendous growth (~40% in Q3 2017). This creates a ton of opportunity for people who are smart and eager to grow.

    We also have teams working on interesting and difficult problems across the business, including a large team that is focused on reimagining large parcel delivery. Wayfair has the chance to become the best in the world at shipping big, heavy, fragile products, and will completely change how people shop for furniture in the process.

    It still feels like Wayfair is in the early stages of capturing the market opportunity in front of it, and it is extremely exciting to be a part of that.

    The senior leadership at the company is very strong overall, and I have a high degree of confidence in the direction of all of our teams.

    Cons

    Base compensation is lower than some key competitors for talent, but all-in comp with bonus + equity is strong. We don't always communicate this very well, which hurts the business.

    The rapid growth creates some painful situations. People changing managers 3+ times in 6 months, many folks reporting to first time managers, frequent re-orgs, etc. I don't mind this, and I've learned to roll with the punches, but if you are someone who hates change you will not be happy at Wayfair.

    Broadly speaking, benefits are worse than places like Facebook/Google/HubSpot/etc. Wayfair is a frugal company, and you won't find free lunch or massages or daycare here. That said, this enables us to reinvest in the business and continue to grow, which over time will make your equity valuable enough to more than make up for the inferior benefits.

    Advice to Management

    Move bonus into base salary. Increase paternity leave and some other key benefits that people really care about.

See All 1,173 Reviews

Wayfair Photos

Wayfair photo of: Wayfair Boston
Wayfair photo of: Wayfair Boston
Wayfair photo of: Wayfair Boston
Wayfair photo of: Wayfair Boston
Wayfair photo of: Wayfair Boston
Wayfair photo of: Wayfair Boston
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Wayfair Interviews

Experience

Experience
51%
21%
28%

Getting an Interview

Getting an Interview
57%
17%
13%
10
1
1
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (22)  

    Software Engineer Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Wayfair (Boston, MA) in January 2018.

    Interview

    This is for the Entry-Level Software Engineer role for the Wayfair labs programme.
    I applied to Wayfair through an Employee Referral in the first week of January.
    I was contacted by a recruiter within 12-15 days, and the whole process took 2 weeks.

    Phone Screen:
    The recruiter scheduled a brief call and asked about my experience, what do I know about the company and their programme. They might throw in a couple of questions regarding your projects and how well you have worked in a team. Having PHP on your resume is a bonus as they work on that a lot.

    Coding Challenge + Code Sample :
    The recruiter sends a Coder-pad link, with a question on it. You have to complete it 60 minutes. The question is fairly easy. They will also ask you to send them a code sample. It can be any project you have worked which can show your coding abilities. (Make sure its modular and well commented and follows the coding standards).

    Technical Interview (60 minutes)
    Once an engineer reviews the coding challenge and your sample, the recruiter will schedule a phone interview with an engineer (60 minutes). You will work on the same Coder-pad link of the coding challenge.
    The engineer will ask you about a couple of projects you have worked on.
    He will then ask you to explain your code which you did in the challenge. Make sure you read it before the interview and analyze for time/space complexity and could you have done it with a better approach.
    He will move on to a php question. He will throw in a PHP code and ask you to explain and debug it (mostly related to an edge case) and then try to find what output it will generate.
    This part was tricky because not everyone has worked with PHP a lot. But you can ask him to explain certain syntax you aren't able to understand. This part checks your presence of mind.
    The last leg of the interview was a VERY easy array based question. Try to throw in a couple of alternative solutions and compare their time and space complexity.

    Behavioral Round:
    After I cleared the technical interview, the recruiter scheduled a behavioral round of 30 minutes. The Wayfair labs programme manager will take this round mostly and will ask you all those tricky behavioral questions. They will focus on how can you work in a situation of conflict, or a difficult person.

    Final call with the recruiter :
    After the behavioral round, the recruiter scheduled a call within 2 days providing an update on my candidacy.

    Overall Experience:
    Very good. The recruiter was very prompt.
     The interviewers made sure I was comfortable talking to them. They were looking for a conversation than a traditional interview.

    Tips/Suggestions :
    1. Try to come up with alternative solutions to the problems you solve to give them a better understanding of how you think. You should explain your solution in an easy way.
    2. Prepare your projects well and try to tell express what you learned from them.
    3. CULTURE FIT is something they really care about.
    4. Come up with the good question to ask them.
    5. Research on the company REALLY well. Follow their tech blog, learn about their work culture from the engineers working there. They appreciate it during the interview.

    Good Luck!!

    Interview Questions

    • PHP Question. Explain the code, find bugs/correct them and show what output it will generate.   Answer Question
See All 967 Interviews

Wayfair Awards & Accolades

  • World's Most Admired Companies, Fortune, 2018
  • Customer Service Department of the Year - Retail, Silver, Stevie Award, 2018
  • Most Innovative Companies - Top 10 AR/VR Company, Fast Company, 2018
  • Best Workplaces in Retail, Fortune, 2018
  • Top 100 Biggest Tech Employers - #1, Built in Boston, 2017
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