As a new comer of 6 months or so and who started off as a Customer Service Temp, I find the atmosphere of Web Shop Manager is kind, respectful, relatively quiet, and considerate of individual personalities.
It is production and client driven so employees must have the necessary job skills and/or be self-motivated to learn what needs to happen in order for successful results. All aspects of my job- from answering phones to admin projects have required me to ask everyone on staff numerous questions and I have only experienced the utmost of respect and welcoming assistance. It has been a true pleasure to work here. I have learned a lot about current software programs, e-commerce, and the automotive industry. Working in Customer Service, one of the signature aspects of WSM is the individual and detailed attention that WSM gives to its clients. At some point, the entire staff here at WSM will have had a hand in the building and the maintenance of our clients' websites. Consequently, everyone at WSM knows the first names of all the owners and numerous names of their employees.
The management and the entire staff are aware of and understanding of personal and work related needs. Nothing unreasonable has ever been asked of me.
I love the fresh food and snacks in the kitchen. I think it's a community friendly way to engage. The kitchen is not an alternative area but an integrated part of the work place.
I would love more direct training. it could be me..but building a little cold...
I applied online. The process took 4+ weeks. I interviewed at Web Design Solutions.
This was an incredibly long process from the very beginning, forcing people to jump through many unnecessary hoops before even knowing if this is really a company the potential employee would want to work for.
Most times the process starts with a brief phone screen to make sure the person is competent, and would be a potential fit for the role applied for, not here.
First you had to call and leave a voicemail with a pitch explaining why you're a "sales all star", then you had to wait and wait, and eventually got an email for you to do this research project or sorts, though it wasn't extremely difficult, it still took time, and at this time I knew nothing about the position specifically other than what was in the description, and what their company website so I was rather annoyed I was investing so much time into something that I might not even be interested in.
Finally there was a phone screen with the CEO, where he asked some of the most cookie cutter basic questions about the resume, things that I haven't heard since looking at part time retail work. For each role, wanted to know biggest strength, even if you already clearly outlined it in your pitch, and biggest weakness. He made it seem like selling web development services to people in the automotive industry was rocket science, and drastically overstated what the commission earnings potential were, i know this because I took time to connect on my own with a current, and former employee there and they confirmed my suspicion.
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