Working at Web.com | Glassdoor

Web.com Overview

Jacksonville, FL
1001 to 5000 employees
1999
Company - Public (WEB)
Information Technology
$500 million to $1 billion (USD) per year
Web.com Group has everything a growing business needs to create a presence on the Internet. The company provides website building, custom design consulting, and Web hosting services. Its Register.com business provides domain name registration, and its eWorks! XL product offers ... Read more

Web.com – Why Work For Us?


About Web.com

We're here for one reason: to help small businesses succeed online. With over 3 million customers and 20 years of experience, we know what small businesses need to succeed on the web. We're here to help with easy solutions that grow your business:

  • Every Website, Social Media Page, Online Marketing program and eCommerce solution we build starts with an in-depth interview. We want to understand your business. We use this information along with our 20 years of experience to build you a powerful web presence.
  • Our designers and copywriters are experts at optimizing for Google™, Yahoo!®, Bing™, Facebook and many others. Every website we build comes with marketing. We make sure your business gets found.
  • If you already have a website we can help you too. Check out Ignite Online Marketing. There are hundreds of places you need to market your business online. We put you in all of them quickly and cost effectively.
  • We understand how important it is to keep your website and social media pages fresh. Just give us a call. We're always here to make a change, post a comment or freshen things up.
  • For those of you that want to build things on your own, you’ll have access to our patented website and online builder tools. These tools are designed to enable small businesses to build amazing websites and have them get found.

Not sure where to start? We're here to help. Give us a call at 1-800-338-1771 to get started.

Web.com Values

  • Consistently show respect, honesty and professionalism in all interactions with customers, fellow employees and all other people with whom we have contact.
  • Create an entrepreneurial spirit among our employees that encourages personal resourcefulness and creativity.
  • Foster open communication among all employees.
  • Continuously improve our services and products and the ways we offer them to create greater value for our customers.
  • Keep customer satisfaction as our top priority.
  • Value and encourage teamwork in every activity, task and opportunity.

Company Culture

Though Web.com has grown a LOT since it opened, we still maintain a small company feel, which means we like to work hard and play hard, too.

Our commitment to innovation depends on everyone owning responsibility to deliver exceptional products and customer service. This ownership also involves becoming an owner of the company as every employee of Web.com gets stock. We offer a casual and comfortable work environment where you are encouraged to be yourself and excel. We believe in supporting our employees to achieve their best and if you have a high batting average, we will give you opportunities within the company to grow: that is our promise. We feel that Web.com is a unique place to work. Give it a try and see why our employees stay so long!

Casual Working Environment

Like lots of other tech companies, Web.com offers a casual work environment so you can be comfortable while you work. This casual atmosphere translates into the way we communicate with each other, too... you will see employees from all over the company talking with executives because they want to make the company better. You will attend meetings where people from different teams passionately express differing opinions. Being casual means that you get to express who you are. We feel that's the kind of environment that generates loyalty and innovation. So far, we've been proven right.

Teamwork

At Web.com, teamwork is critical. We believe that teamwork is the key to efficiency and you will have to rely on team members to meet deadlines. After awhile, this will become a natural skill. . . reaching out to those around you and knowing that the job will get done. But we have discovered that it is not overly hard to meet critical deadlines when you are part of a strong team.

Work Ethic

We always encourage our employees to go the extra mile because our business is serving small business customers. We are in business to help small businesses succeed . . . so when they need our help, we answer. We strive to deliver the best products and services that will help our customers stay in business . . . and employees at Web.com care about the work that they do every day. We feel it is important work . . . we care about the success and needs of our customers: that is why we are in business.

Benefits Philosophy

We strive to be innovative and unique in all services we provide both to customers and employees, including our benefits and perks.

Web.com proudly offers a comprehensive, competitive, flexible benefits package to our employees. This package includes a wide range of benefit choices allowing employees to participate in those benefit programs that best meet their individual or family needs.

The benefits we currently offer are:

Shared Cost Benefit Plans

  • MedicalCoverage – Employees may choose from 2 different healthcare plans. We offer a Health Reimbursement Account (HRA) and a Point of Service (POS) plan. Employees may elect dependent coverage for their spouse, children, or domestic partner.
  • DentalCoverage – We offer two comprehensive plan options to fit your dental care needs.
  • VisionCoverage – The vision plan offers benefits for your annual exams, lenses and frames as well as discounts on additional vision services.

Employer-Paid Benefit Plans

  • Life Insurance – Web.com pays 100% of an eligible employee’s Basic Life and Accidental Death and Dismemberment coverage.
  • ShortTermDisabilityCoverage – Web.com provides Short Term Disability (STD) Insurance to eligible employees at no cost. In the event of a qualified injury or illness, this benefit will provide up to 60% income replacement if unable to work for up to 13 weeks.
  • LongTermDisabilityCoverage – Web.com provides Long Term Disability (LTD) Insurance to eligible employees at no cost to the employees. You will receive up to 60% income replacement if unable to work after 90 days of a qualified injury or illness.
  • EmployeeAssistanceProgram(EAP) – Confidential legal, financial, emotional assistance for you and your family provided at no cost.
  • PaidTimeOff(PTO) – Paid time off is provided to all full-time employees. Accrual begins on date of hire and is available to use right away.
  • Holidays – We offer 7 paid holidays plus 2 additional floating holidays per year.
  • StockOptions - Web.com is pleased to offer yearly potential stock options after completion of new hire introductory period.
    Tuition Reimbursement - After (90) day introductory period, employees can participate in the Tuition Reimbursement program.

Additional Benefit Plans

  • FlexibleSpendingAccounts – Web.com offers Flexible Spending Accounts to assist you in saving for your Medical and Dependent Care costs.
  • 401(k)SavingsPlan – Traditional or Roth 401(k) Savings Plan options. Employer match is $0.50 for every dollar you contribute up to the first 6%. Fully vested after 4 years of service. All full-time employees are eligible to participate in the 401K Savings Plan immediately.

Web.com Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Web.com Chairman and CEO David L. Brown
David L. Brown
174 Ratings
  • "Ok to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Web.com full-time

    Pros

    Heavy call volume and long hours. Great team of people to work with who are very supportive.

    Cons

    Targets seem to constantly change to make it harder to bonus.

    Advice to Management

    Give pay raises, people will stay.

See All 290 Reviews

Web.com Photos

Web.com photo of: building outside
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Web.com Interviews

Experience

Experience
52%
19%
28%

Getting an Interview

Getting an Interview
45%
24%
17%
8
3

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Digital Marketing Consultant Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Web.com (Boston, MA) in July 2017.

    Interview

    Worst phone interview ever! Started by the Branch Sales Manager misses our 1st interview, during the 2nd scheduled call I was grilled about being willing/able to make the drive to the office, then had to listen to him bashing a local competitor that I used to build a personal site. then berated for not stated that I needed to make over $100K when Glassdoor salary estimates were $45K for this role.

    Interview Questions

    • How much do you need to make?   1 Answer
    • Can/will you be able to make the drive to the South Boston office everyday?   1 Answer
See All 65 Interviews

Web.com Awards & Accolades

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Web.com Locations

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