Working at WebPT | Glassdoor

WebPT Overview

Phoenix, AZ
501 to 1000 employees
Company - Private
Computer Hardware & Software
$50 to $100 million (USD) per year
WebPT is a company full of fantastic and talented folks—just like you. We’re a SaaS company to the core—and serving others is our passion. More specifically, though, we help an awesome group of healthcare providers—physical, occupational ... Read more

Mission: WebPT helps therapists achieve greatness in practice by providing software, services, and educational resources. But we know we can’t do what we do without our incredible team. That’s why we extend our company mission to our employees, too. We want you to ... Read more

Company Updates

    Check out Tour de Tech featuring WebPT!

  • It’s official: WebPT is now 10,000 clinics strong.

    Thank you. Thank you for allowing us to serve you. Thank you for trusting us with such a crucial aspect of your practice. Thank you for providing feedback that has helped us shape our products and services. None of this would have been possible without you.

    Each and every one of you has helped raise the bar on the quality of care provided by rehab therapists across the country.

    Cheers to many more years of partnership—and many more celebration-worthy milestones. #WeAreWebPT

    WebPT is 10,000 Clinics Strong

    It's still kind of hard for us to believe that we have actually reached this milestone. We've been talking about it for weeks-months, actually-and during that time, our team has done a lot of reflecting. After all, it doesn't seem like that long ago that we launched our little niche-software company out of the back room in a coffee shop.

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WebPT – Why Work For Us?

About Us

In 2006, Heidi Jannenga, PT, DPT, ATC—a leading sports physical therapist and clinic director—was looking for ways to improve her clinic's bottom line. After identifying dictation and paper documentation management as two of her practice's biggest expenses, she started looking for a web-based documentation solution that was designed for PTs. But, there wasn’t anything on the market that met her needs. Faced with the decision to implement a subpar solution—one that would require Band-Aid fixes to make it align with her staff’s workflow—or build her own, Jannenga opted for the latter. And boy, are we glad she did, because it wasn’t just her clinic that needed this type of software solution. In 2008, Jannenga and her co-founder launched WebPT and sold to five clinics in the first month. Ten years later, WebPT is now one of the fastest-growing software companies in Arizona and one of the fastest-growing EMR platforms in the country. A decade after launching, we’re serving more than 12,000 clinics and 83,000 customers nationwide—around 30 percent of the entire outpatient rehab therapy market.

WebPT has become a mission-critical technology that has disrupted the rehab therapy industry, changing the way tens of thousands of providers are documenting, protecting, and sharing patient information. Our mission has always been to empower rehab therapists to achieve greatness in practice, and to fulfill that mission, we’ve remained steadfastly committed to innovation that benefits our customers directly.

To that end, we’ve expanded our platform—through internal growth and acquisitions—to be more than a stand-alone electronic medical record (EMR) software; we now offer integrated scheduling, billing (software and full-service RCM), analytics, outcomes tracking, home exercise program, and a patient relationship management (PRM) platform, which enables rehab therapists to stay at the leading edge of interoperability, data collection and analysis, security, meaningful use, and patient experience.

Today, most of our employees—about 300—work in our headquarters in downtown Phoenix, Arizona, but we also have hubs in Denver, Colorado; Boston, Massachusetts; Upland, California; Dublin, Ohio; Oakdale, Minnesota; McDonough, Georgia; Newport News, Virginia; and Saco, Maine. At the moment, we’re 500 employees strong—and growing.

Our Award-Winning Culture

Our culture developed organically, and we work hard to nurture and preserve it—as evidenced by the numerous awards we’ve won celebrating our substance (and style). Here, we’re all about continually moving toward wellness and holding one another accountable for adhering to our eight core values:

Service: Create Raving Fans

We all have different roles to fill, but we’re united behind a singular mission: empowering our Members to achieve greatness in therapy practice.

Work Ethic: Be Rock Solid

We definitely value hard work. More than that, though, we value smart work—work that is innovative, creative, and brilliant.

Accountability: F Up; Own Up

We’re humans, not robots—which means mistakes are bound to happen. What will not happen is passing bucks, pointing fingers, or covering our you-know-whats.

Community Outreach: Give Back

We know how fortunate we are to be in the position to give back, and that’s why we make it a point to pay it forward.

Attitude: Possess True Grit

Even when things don’t go according to plan, we maintain the passion, determination, and can-do attitude necessary to right the ship and get things back on course.

Resource Efficiency: Do Más With Menos

WebPT started lean—with three employees in the back room of a coffee shop—and we never want to lose touch with our bootstrapped roots.

Personality: Be Minty

We’re all about spirit, spunk, and collaboration—and of course, fresh breath never hurts. That kind of energy is contagious, and Members appreciate our service-with-a-smile approach.

Health and Wellness: Live Better

Rehab therapy is all about improving quality of life, and so are we. That’s why we encourage our employees to make healthy choices for their minds, bodies, and souls.

Plenty of Perks

We've got big plans, and they include you.

Here at WebPT, we believe in empowering PTs, OTs, and SLPs to achieve greatness in therapy practice. But we can't do it alone, and that's why we want you.

Competitive salaries. Generous benefits.

Ample Time Off: Enjoy unlimited paid vacation time as well as seven paid holidays, five sick days, and two days for volunteerism.

Health Coverage: We provide medical, dental, vision, and telemedicine plans that fit your and your family’s needs, and we pay short-term and long-term disability.

Dog-Friendly Office
Bring Fido to work! Our office is dog-friendly, and we offer discounts on veterinary services.

Benefits for the Future: Enroll in a company-matched 401(k) plan and a fully company-covered life insurance policy equal to two-times one year’s salary. Plus, receive up to four weeks of paid parental leave.

Fun! Fun! Fun!: Enjoy company-sponsored contests, wellness programs, and health fairs; team-building and company-wide events; spontaneous, office-wide capture the flag games; and ping-pong competitions.

Customized Workspaces: Choose a Mac or PC, a sitting or standing desk, a yoga ball or ergonomic chair—you get the idea. Basically, create your office, your way. Then, get stuff done in a relaxed, collaborative environment.

More: We also offer voluntary critical illness and accident plans; charitable contribution matching; discounts at gyms and health clubs; a company-sponsored Employee Assistance Program; leadership development workshops; carpooling and public transit incentives; and an employee referral program with cash bonuses.

Offices Across the Country[Input map with hubs from]

WebPT Awards and Accolades


Company of the Year, Computer Software | Silver Stevie | ABA Stevies

Customer Service Department of the Year | Bronze Stevie | ABA Stevies

Human Resource Department of the Year | Silver Stevie | ABA Stevies

Marketing Department of the Year | Silver Stevie | ABA Stevies

North American Employee Engagement Awards | Finalist | Maritz Motivation Solutions

No. 50 on Fortune’s Inner City 100

Inc. 5000 | Fastest Growing Companies and Honor Roll | Inc.


Torch Awards for Ethics | Winner | Better Business Bureau

Arizona’s Most Admired Companies | Best Companies AZ

All-Star Service Organization of the Year | Runner-Up | National Customer Service Association

Healthiest Employers | Phoenix Business Journal

100 Top Companies to Work for in Arizona |

Customer Service Department of the Year | Bronze Stevie | ABA Stevies

Branded Content Campaign of the Year | Silver Stevie | ABA Stevies

Red Herring Top 100 | Finalist | Red Herring

Customer Service Department of the Year - Cloud Computing/SaaS/Internet | Golden Bridge Awards

Most Admired Companies | AZ Big Media

Inc. 5000 | Fastest Growing Companies and Honor Roll | Inc.


Governor’s Celebration of Innovation | Judges’ Choice | AZ Tech Council

Best Places to Work | Phoenix Business Journal

Impact Award | Greater Phoenix Chamber of Commerce

Arizona Most Admired Companies | Leadership Excellence Award | AZ Big Media

Inc. 5000 | Fastest Growing Companies | Inc.


Inc. 5000 | Fastest Growing Companies | Inc.

Arizona’s Most Admired Companies | Best Companies


The Valley’s Healthiest Employers | Phoenix Business Journal

Top Companies to Work for in Arizona | CareerBuilder

Inc. 500 | Fastest Growing Companies | Inc.


Best Places to Work | Phoenix Business Journal

Inc. 500 | Fastest Growing Companies | Inc.


We've got big plans, and they include you

WebPT's focus is to attract motivated talent to help support the PTs, OTs, and SLPs to achieve greatness in therapy practice. But we can't do it alone, and that's why we want you. Our opportunities vary from member care and billling specialists to sales and technology. 

Competitive salaries. Generous benefits.

Keep your health in tip-top condition with medical, dental, and vision plans that fit your and your family’s needs.

Put your mind at ease with voluntary short-term and long-term disability as well as critical illness and accident plans.

Protect your and your family’s future with 401(k) plans and a 100% company-covered life insurance policy equal to one year’s salary.undefined

Live life to the fullest with three full weeks of vacation time as well as seven paid holidays and three paid sick days.

Save the environment—and pocket some extra gas money—with our carpooling and public transit incentives.

Get fit and healthy by participating in wellness-themed, company-sponsored contests, initiatives, and health fairs.

Let the good times roll with team and company-wide events, which always include vegan, gluten-free, and allergy-friendly menu options.undefined

Feed your snack attack in our stocked break rooms. Plus, enjoy veganically-grown produce from Sunizona Family Farms delivered weekly to our office. (First FarmBox is on us!)

Throw business casual to the wind. We do casual-casual, like flip-flops and jeans.

Unleash your inner child with our spontaneous, office-wide capture the flag games.

WebPT Reviews

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Recommend to a friend
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Nancy Ham
51 Ratings
  • Featured Review

    "Best company to work for"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Phoenix, AZ
    Current Employee - Software Engineer in Phoenix, AZ
    Neutral Outlook
    Approves of CEO

    I have been working at WebPT full-time (Less than a year)


    The overall culture and people you work with. There is no micromanagement so it makes working those extra hours more rewarding since it's not really expected. Being able to work with new things and the management is stellar since they pay attention to the ideas you put on the table.


    The drive? I don't really have anything to complain about working here except that it's about 20 miles from where I live.

    Advice to Management

    Keep up the good work!

See All 105 Reviews

WebPT Photos

WebPT photo of: Our custom-made logo.
WebPT photo of: Refreshed and updated restrooms
WebPT photo of: Mezzanine: Training and meeting space
WebPT photo of: Updated food prep area - commercial appliances
WebPT photo of: New gathering / dining area
WebPT photo of: Remodeled Warehouse Section B June 2018
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WebPT Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Senior Integration Engineer Interview

    Anonymous Employee in Westminster, CO
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at WebPT (Westminster, CO) in July 2019.


    4 interviews starting with Recruiter, then coworker, Director and then team culture interview. Interview process was very straight forward and moved along quickly. The team in CO is an outstanding group of professionals who work hard and get along and work together, which is very nice to see! VERY positive work environment with good energy!! WebPT also offers very competitive benefits!

    Interview Questions

    • How do you map out new processes, what is your process for starting a new project?   Answer Question
See All 34 Interviews

WebPT Awards & Accolades

  • Governor's Celebration of Innovation - Judges' Choice, AZ Tech Council, 2016
  • Best Places to Work, Phoenix Business Journal, 2016
  • Impact Award, Greater Phoenix Chamber of Commerce, 2016
  • Inc. 5000, Inc., 2015
  • The Valley's Healthiest Employers, Phoenix Business Journal, 2014
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Work at WebPT? Share Your Experiences

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