Working at Webster Bank | Glassdoor

Webster Bank Overview

Waterbury, CT
1001 to 5000 employees
Subsidiary or Business Segment
Banks & Credit Unions
$1 to $2 billion (USD) per year
At Webster, Living Up To You ™ is a promise we make to our customers and communities daily to understand what matters most to them and provide the solutions they need to achieve it. It’s about putting people first - helping them reach their financial goals ... Read more

Mission: The Webster Way®
We take personal responsibility for meeting our customers’ needs.
We respect the dignity of every individual.
We earn trust through ethical behavior.
We give of ourselves in the communities we ... Read more

Webster Bank – Why Work For Us?

Our heritage dates back to 1935, when 24-year-old Harold Webster Smith founded the bank with $25,000 borrowed from family and friends. Then known as First Federal Savings and Loan of Waterbury, Connecticut, our purpose was to help make homeownership a realistic dream for people, and our values centered on putting people first.

Over the years, we have expanded to become a leading regional bank in the Northeast with over $25 billion in assets and 176 banking centers from greater New York City to Boston. Today, we offer the full range of financial services, delivered by close to 3,000 employees.

But while we have grown, our core values have remained unchanged. We still put people first -- acting with responsibility, respect, ethical behavior, citizenship and teamwork. We call these principles The Webster Way. They bring us together, set us apart, and create an unshakeable core that is unique to Webster.

By following The Webster Way, we ensure that we’re living up to our customers and each other.

The Webster Way

  • We take personal responsibility for meeting our customers’ needs.
  • We respect the dignity of every individual.
  • We earn trust through ethical behavior.
  • We give of ourselves in the communities we serve.
  • We work together to achieve outstanding results.
Our differences are our strength.

One of our most important core values is to respect the dignity of every individual. For our employees, it means fostering an inclusive environment that embraces the unique ideas and contributions of a diverse workforce.

We believe that diversity is critical to our growth, innovation and capabilities as a financial services institution. Being able to draw upon the diversity of perspectives, experiences, cultures, genders, and age allows us to adapt to our fast-changing environment and ensures our competitive advantage.

A rewarding life starts with a meaningful career.

Being passionate about making a difference in people's lives is what working at Webster is all about. Since our founding in 1935, we've maintained a values-guided culture that goes above and beyond - for our customers, communities and each other.

A wide range of career options is just the beginning of what Webster can offer you. Just explore our career pages and you'll see. The more you know about Webster, the more you'll understand how you can build a meaningful career and a rewarding life as a Webster employee.

If you’re looking for a meaningful career with opportunity for advancement, Webster is where you belong. We are committed to investing in your professional development and will empower you to take charge of your career.

From student internships to employee workshops, we provide all the tools and support you need to grow as a professional and a person.

Summer internships: A 10-week internship with Webster Bank gives students the opportunity to work side-by-side with Webster Bankers to gain valuable experience, knowledge and skills. Each internship has clear learning objectives and provides students with broad exposure to our lines of business.

Rotational program: If accepted into our two year rotational program, you will get the experience, exposure and education you need to build a successful career in financial services at Webster. Choose 1 of 5 key business tracks:

  • Commercial Lending/Credit Risk
  • Finance
  • Community Banking
  • Bank Operations
  • Information Technology

College recruitment fairs: We attend college and university career fairs to give students the chance to learn about the benefits of working at Webster and explore our career offerings.

Webster Bank University: Online and in-person classes help you build the personal and professional skills you need to succeed at Webster and in life.

We know you have an active, busy life. Our goal is to make it as rewarding as possible. That’s why we offer a comprehensive benefits package that provides “life” solutions to help you take care of your health, your family, and your financial future.

Our health and wellness benefits provide ample opportunity for you to relax, renew, and maintain a healthy lifestyle. We also offer financial discounts and opportunities to help you increase your financial well-being.

Our benefits package includes:

  • Medical plans
  • Dental benefits
  • Vision plan
  • Prescription benefits
  • Life insurance benefits
  • Disability benefits
  • Health savings accounts (HSAs)
  • Health reimbursement accounts (HRAs)
  • Flexible spending accounts (FSAs)
  • Wellness incentives
  • Paid time off (PTO)
  • Paid holidays
  • Matching 401(k) retirement savings plan
  • Employee Stock Purchase Plan
  • Employee Bank (exclusive employee discounts on our financial services)
  • LifeStages Employee Assistance Program (EAP)

Webster's commitment to EEO / Affirmative Action

Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity and affirmative action employers M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity, physical or mental disability or handicap, protected veteran status, or any other characteristic protected by law.

Webster Bank Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Webster Bank President and Chief Executive Officer John R. Ciulla
John R. Ciulla
6 Ratings
  • Featured Review

    "Great place"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO


    Similar to other banks but with much better customer service.


    As a regional bank the bank is smaller. Which can be good and bad at same time.

See All 171 Reviews

Webster Bank Photos

Webster Bank photo of: Webster employees volunteer at the Catherine Violet Hubbard Animal Sanctuary in Newtown on August 24, 2018.
Webster Bank photo of: Webster employees volunteer at the Children's Community School Thanksgiving Luncheon on November 20, 2018.
Webster Bank photo of: Webster employees volunteer at JA in a Day at Tinker School in Waterbury on May 10, 2018.
Webster Bank photo of: Webster employees at the CT Food Bank Golden Scoop Competition on April 20, 2018.
Webster Bank photo of: Webster employees volunteer at the CT Food Bank GROW! Truck
Webster Bank photo of: IT Floor
See All PhotosSee All

Webster Bank Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Associate Universal Banker Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 3 weeks. I interviewed at Webster Bank (Boston, MA) in April 2018.


    I applied online through Webster's ADP portal. And received a call from an HR Rep about a week later to schedule a phone interview. The phone interview went great and the Rep had my application, resume, and cover letter forwarded to the branch manager for an in-person interview at a local branch. I had my interview set for Monday at 11 am. At that interview was done with both the Manager and Assistant Manager. I was asked standard interview questions for example "How do you deal with stress?", "Explain how you would deal with a conflict of interest?", And "How would deal with an angry customer?".

    Interview Questions

See All 42 Interviews

Webster Bank Awards & Accolades

  • Healthy Workplace Honoree 2018, Business Council of Fairfield County, 2018
  • 2018 U.S. Retail Banking Satisfaction Study, J.D. Power, 2018
  • U.S. Small Business Administration Top SBA Lender, U.S. Small Business Administration (SBA), 2018
  • Top 25 Most Reputable Banks, American Banker / Reputation Institute, 2018
  • 2018 Top Workplaces, Hearst Connecticut Media Group, 2018
See More

Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Webster Bank? Share Your Experiences

Webster Bank
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate