Working at Wendy's | Glassdoor

Wendy's Overview

Dublin, OH
10000+ employees
1969
Company - Public (WEN)
Fast-Food & Quick-Service Restaurants
$1 to $2 billion (USD) per year
Wendy's® was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality is our Recipe®,” which remains the guidepost of the Wendy’s system. Wendy’s is best known for ... Read more

Company Updates

  • WENDY'S TO DONATE $500K TO SUPPORT BLACK COMMUNITIES

  • A Special Message from President and CEO Todd Penegor. Together we can make a difference.

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Wendy's – Why Work With Us?


Wendy’s Restaurant Support Center (RSC) is in Dublin, Ohio, a suburb of Columbus. Employees at the RSC support restaurant teams across the globe, and we’re looking for individuals with a track record of achievement who share our core values.  When you join Wendy’s, it’s like joining a family – a family with a rich heritage and culture established by our founder, Dave Thomas. Like Dave, we believe in celebrating unique qualities and talents, supporting one another, and going the extra mile to support our vision of becoming the world’s most thriving and beloved restaurant brand.

WENDY'S COMPANY RESTAURANT LEADERSHIP CAREER PATH*

TEAM TRAINER

Love to lead and want to grow? As a Wendy’s Team Trainer, we will rely on you to be a role model to the other Crew Members. You will build a foundation of business knowledge and leadership skills to help prepare you for future leadership roles in the company.

SHIFT MANAGMENT

Learn what it takes to create great restaurant experiences for our customers and partner with your team to identify the most efficient ways to maximize profitability. As you grow and develop, you will have the opportunity to coach and develop others.

ASSISTANT GENERAL MANAGER

Wendy’s team members will look to you for coaching throughout their career progression, and the General Manager will look to you to create a fun and inviting work environment. In this role you will drive staffing, training and scheduling – all of which help build and retain a five-star team.

GENERAL MANAGER

In this role, you will develop business acumen that will equip you to hire, develop and grow a team of 30+ employees while running a ~$1.5 million business. By following Wendy’s values, including Do The Right Thing and Treat People with Respect, you can show your team what it means to be a great Wendy’s team player and leader. 

*The information contained herein relates to Wendy's Company-owned restaurants.  Wendy's franchise organizations determine their own positions, team structure, and career programs which may vary from Company-owned restaurants.  For information regarding the jobs and benefits available at an independently owned and operated franchise restaurant, please visit that organization's website or location.  TM & © 2019 Quality Is Our Recipe, LLC

GIVE SOMETHING BACK

Our founder, Dave Thomas, believed everyone has an obligation to put back into life more than what they take out. He founded Wendy's with the belief that a company should do more than just sell a product or service. Dave taught us to treat people with respect, do the right thing, and give something back to the communities where we do business.

Why We Support Foster Care Adoption

Since our founding, supporting foster care adoption has been at the heart of the Wendy’s system. Wendy’s employees, franchisees, and suppliers are dedicated to fundraising for the Dave Thomas Foundation for Adoption® and their signature program, Wendy’s Wonderful Kids®. Together, we’ve found thousands of permanent, loving homes for children in foster care, and we won’t stop until every child has a family.  Learn more at https://www.wendys.com/adoption.

Local Giving

The causes we support through volunteerism help us create joy and opportunity through food, family & community.

Wendy’s People Helping Wendy’s People

At Wendy’s, we treat each other like family, and we make it a priority to take care of one another. In 2017, we launched WeCare: an assistance fund designed to provide short-term financial assistance to Company and franchise employees within the Wendy’s system experiencing financial need due to federally or state-declared natural disasters.

Learn more:  https://tulsacf.org/wecarefund/

Community Ambassador Grant Program

Company employees are selected and awarded a grant for giving back to a community organization they support. Since 2010, more than $300,000 has been donated to charities supported by our employees through this program.

Meet our Ambassadors:  https://www.irwendys.com/news/news-details/2019/Wendys-Recognizes-Ten-Employees-for-Exceptional-Volunteerism-and-Supporting-Local-Charitable-Organizations/default.aspx

 
Diversity & Inclusion Programs

As an employer and as a brand, we advocate for the continued development of a diverse and inclusive work environment. What we strive to do is simple – we want to create a work environment where everyone feels comfortable being who they are because we know that is when people are at their best.

Learn more:  https://www.squaredealblog.com/homewendys/2018/9/25/what-diversity-and-inclusion-means-to-wendys

WENDY'S BENEFITS:

  • Comprehensive health insurance with health savings account feature
  • Optional dental and vision insurance coverage
  • 401(k) with company match
  • Life and disability insurance
  • Optional supplemental life insurance for employee, spouse and children
  • Flexible spending account
  • Payroll direct deposit
  • Employee assistance program
  • Adoption assistance program
  • Relocation assistance
  • Employee meal discounts
  • Paid vacation
  • Paid personal and holiday time
  • Service recognition programs

*Benefits depend on eligibility and location.  Wendy's franchise organizations determine their own compensation and benefits which may vary from Company-owned locations.

Visit The Square Deal blog to learn more about Wendy’s views on food, quality, culture, foster care adoption, and doing our best to make Dave proud.

Learn more:  https://www.squaredealblog.com/

Wendy's Reviews

  • Featured Review

    "Work"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Miami, FL
    Current Employee - Crew Member in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wendy's part-time (More than a year)

    Pros

    To earn money
    To get experience
    Meet new people

    Cons

    I don’t have any downsides

    Advice to Management

    I don’t have any advice

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Wendy's Photos

Wendy's photo of: QUALITY IS OUR RECIPE
Wendy's photo of: Top GM Conference
Wendy's photo of: We are looking for team members that deliver CUT ABOVE customer service!
Wendy's photo of: Our products -- and service -- are A CUT ABOVE
Wendy's photo of: Our managers are role models for customer service.
Wendy's photo of: Interested in joining us? Visit Wendys.com
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Wendy's Interviews

Experience

Experience
63%
24%
13%

Getting an Interview

Getting an Interview
55%
34%
7%
2
2
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Difficulty

1.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (15)  

    Crew Member Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Wendy's.

    Interview

    Basic questions about handling difficult customers, being able to work in a high pressure environment. Interviewed in a group setting, very quick turn around with a job offer coming before I got home.

    Interview Questions

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Wendy's Awards & Accolades

  • 2019 Most Innovative Companies, Fast Company, 2019
  • HRM Impact Award, Society for Industrial Organizational Psychology, 2019
  • Best Practices Awards, TDn2K, 2018
  • International Franchise Association’s Enduring Impact award, International Franchise Association, 2017
  • Restaurant Stock of the Year, Yahoo Finance, 2013
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