Working at West Corporation | Glassdoor

West Corporation Overview

Omaha, NE
10000+ employees
1986
Company - Public (WSTC)
Information Technology
$2 to $5 billion (USD) per year
Enterprise technology, by definition, faces the constant challenges of complexity and obsolescence. At West, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We ... Read more

Mission: West is Connecting People and Ideas. We are Delivering on Their Potential. We are Improving the Way We Work and Live.

Company Updates

  • We are pleased to announce the selection of Stacy Skradski and Wren Hanley, as the first West Corporation employees to be sponsored for the University of Nebraska (UNO) Executive Master of Science in Information Technology (EMIT).

  • Find out what West is doing to attract, hire, and retain a workforce modeled after its end users. http://glassdoor.com/slink.htm?key=vQaUG

    In tech recruiting, playing it safe is risky business

    Some companies are trying to circumvent these roadblocks with blind coding challenges, blind screenings, hiding resumes and identifying credentials from hiring managers and recruiters, but this isn't having the impact it should, Taggar says. "These blind screenings and anonymous interviewing processes are really exciting developments, but the impact is minimal.

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West Corporation – Why Work For Us?


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West Corporation Reviews

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West Corporation CEO and Executive Director Tom Barker
Tom Barker
365 Ratings
  • Featured Review

    Helpful (1)

    "SVP"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Corporation full-time (More than 10 years)

    Pros

    People are West's greatest asset. We work hard, but have a good time. It is rewarding to be part of team that consistently accomplishes great things.

    Cons

    Like a lot of companies, West is in the midst of a digital transformation, which can be difficult at times. But this transformation will form the foundation of our future success.

    Advice to Management

    Continue to look for creative ways to attract and retain talent. Stay the course on digital transformation.

See All 949 Reviews

West Corporation Photos

West Corporation photo of: Skip Hanson & Nancee Berger
West Corporation photo of: CEO - Tom Barker
West Corporation photo of: West Fest Tenure Photo (5-10 yrs)
West Corporation photo of: Fitness Center Grand Opening
West Corporation photo of: WestFest 2016
West Corporation photo of: WestFest 2016
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West Corporation Interviews

Experience

Experience
63%
21%
14%

Getting an Interview

Getting an Interview
61%
18%
9%
7
3
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Associate Interview

    Anonymous Employee in Green Bay, WI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at West Corporation (Green Bay, WI) in July 2017.

    Interview

    I came to an open interview it was a very relaxed environment I was asked questions about phone sales I didn't have the best answers due to little experience but the interviewer was able to answer me when I asked what would be the appropriate response it was a good interview it took 45 minutes I was hired on the spot.

    Interview Questions

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West Corporation Awards & Accolades

  • Service Winner for Interactive Voice Response, CRM Magazine, 2016
  • Best Places to Work for YP's, NEWaukee, 2016
  • North American Competitive Strategy Innovation and Leadership Award, Frost & Sullivan, 2016
  • North American Product Leadership Award in the Contact Center Outsourcing Industry, Frost & Sullivan, 2015
  • UCaaS Magic Quadrant Leader, Gartner Magic Quadrant, 2015
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