Working at West Corporation | Glassdoor

West Corporation Overview

Omaha, NE
10000+ employees
1986
Company - Private
IT Services
$2 to $5 billion (USD) per year
Enterprise technology, by definition, faces the constant challenges of complexity and obsolescence. At West, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We ... Read more

Mission: West is Connecting People and Ideas. We are Delivering on Their Potential. We are Improving the Way We Work and Live.

Company Updates

  • West is proud to announce that it received a perfect score of 100 percent on the 2018 Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies and practices related to lesbian, gay, bisexual, transgender and queer (LGBTQ) workplace equality, administered by the Human Rights Campaign Foundation. West joins the ranks of many other major U.S. businesses which also earned top marks this year.

    The 2018 CEI rated numerous businesses in the report, which evaluates LGBTQ-related policies and practices including non-discrimination workplace protections, transgender-inclusive health care benefits, competency programs and public engagement with the LGBTQ community. West’s efforts in satisfying all of the CEI’s criteria results in a 100 percent ranking and the designation as a Best Place to Work for LGBTQ Equality.

  • We are pleased to announce the selection of Stacy Skradski and Wren Hanley, as the first West Corporation employees to be sponsored for the University of Nebraska (UNO) Executive Master of Science in Information Technology (EMIT).

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West Corporation – Why Work For Us?


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West Corporation Reviews

3.5
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West Corporation CEO John Shlonsky
John Shlonsky
31 Ratings
  • "Sales Associated"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Wausau, WI
    Current Employee - Sales Associate in Wausau, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Corporation full-time (Less than a year)

    Pros

    Great PTO and team work environment.

    Cons

    Nothing at all. Overall great place to work at.

    Advice to Management

    Keep up the great management.

See All 1,128 Reviews

West Corporation Photos

West Corporation photo of: Skip Hanson & Nancee Berger
West Corporation photo of: CEO - Tom Barker
West Corporation photo of: West Fest Tenure Photo (5-10 yrs)
West Corporation photo of: Fitness Center Grand Opening
West Corporation photo of: WestFest 2016
West Corporation photo of: WestFest 2016
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West Corporation Interviews

Experience

Experience
66%
19%
15%

Getting an Interview

Getting an Interview
61%
18%
11%
6
3
1
0

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Staff Accountant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at West Corporation in April 2018.

    Interview

    I received a call to schedule an interview, after I scheduled the in person interview I did a phone interview to get the background questions out of the way. The interview was very casual. It was almost like talking with a group of friends. I was told about the company and the environment. I sent a follow up email about a week after to check on my status. A week after that I was offered the position.

    Interview Questions

    • Explain a time that you did not meet a goal and what did you do to improve.   Answer Question
See All 244 Interviews

West Corporation Awards & Accolades

  • Technology Industry Award(Contact Center Outsourcing), Speech Technology, 2013
  • Customer Value Enhancement Award(Customer Contact Outsourcing -North America), Frost & Sullivan, 2013
  • UCaaS Magic Quadrant Leader, Gartner, 2014
  • Service Winner for Interactive Voice Response, CRM Magazine, 2016
  • Best Places to Work for YP's, NEWaukee, 2016
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