Working at West Corporation | Glassdoor

West Corporation Overview

Omaha, NE
10000+ employees
1986
Company - Private
IT Services
$2 to $5 billion (USD) per year
Enterprise technology, by definition, faces the constant challenges of complexity and obsolescence. At West, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We ... Read more

Mission: West is Connecting People and Ideas. We are Delivering on Their Potential. We are Improving the Way We Work and Live.

Company Updates

  • West is proud to announce that it received a perfect score of 100 percent on the 2018 Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies and practices related to lesbian, gay, bisexual, transgender and queer (LGBTQ) workplace equality, administered by the Human Rights Campaign Foundation. West joins the ranks of many other major U.S. businesses which also earned top marks this year.

    The 2018 CEI rated numerous businesses in the report, which evaluates LGBTQ-related policies and practices including non-discrimination workplace protections, transgender-inclusive health care benefits, competency programs and public engagement with the LGBTQ community. West’s efforts in satisfying all of the CEI’s criteria results in a 100 percent ranking and the designation as a Best Place to Work for LGBTQ Equality.

  • We are pleased to announce the selection of Stacy Skradski and Wren Hanley, as the first West Corporation employees to be sponsored for the University of Nebraska (UNO) Executive Master of Science in Information Technology (EMIT).

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West Corporation – Why Work For Us?


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West Corporation Reviews

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West Corporation CEO John Shlonsky
John Shlonsky
92 Ratings
  • "West Corporation - Working with a focus on employees"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Corporation full-time (Less than a year)

    Pros

    West Corporation is working toward enhancing employee benefits, programs and development. They have committed to customer satisfaction while re-engaging the employee population with new learnings, enhanced training for leaders, and updated benefits and perks.

    Cons

    The company has been through a large amount of change, which creates concerns within any organization.

    Advice to Management

    Promote visibility to the upper level management, to allow the team members to see the human side of the leadership.

See All 1,221 Reviews

West Corporation Photos

West Corporation photo of: Skip Hanson & Nancee Berger
West Corporation photo of: CEO - Tom Barker
West Corporation photo of: West Fest Tenure Photo (5-10 yrs)
West Corporation photo of: Fitness Center Grand Opening
West Corporation photo of: WestFest 2016
West Corporation photo of: WestFest 2016
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West Corporation Interviews

Experience

Experience
66%
20%
14%

Getting an Interview

Getting an Interview
60%
18%
11%
7
3
1
0

Difficulty

2.5
Average

Difficulty

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Average
Easy
  1.  

    Commercial Sales Representative Interview

    Anonymous Employee in Wausau, WI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at West Corporation (Wausau, WI) in February 2017.

    Interview

    From previously being employed prior. I was recruited for re-employement for which i was happy to return. My interview was hastened because of existing qualifications. I was moved up as they wanted to get me onto the team and the phones as soon as possible. The interview overall was a basic rediscussion of what has happened over the last year.

    Interview Questions

    • who was the best manager / superior i worked for and why?   1 Answer
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West Corporation Awards & Accolades

  • Technology Industry Award(Contact Center Outsourcing), Speech Technology, 2013
  • Customer Value Enhancement Award(Customer Contact Outsourcing -North America), Frost & Sullivan, 2013
  • UCaaS Magic Quadrant Leader, Gartner, 2014
  • Service Winner for Interactive Voice Response, CRM Magazine, 2016
  • Best Places to Work for YP's, NEWaukee, 2016
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