Working at West Corporation | Glassdoor

West Corporation Overview

Omaha, NE
10000+ employees
Company - Private
IT Services
$2 to $5 billion (USD) per year
Enterprise technology, by definition, faces the constant challenges of complexity and obsolescence. At West, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We ... Read more

Mission: West is Connecting People and Ideas. We are Delivering on Their Potential. We are Improving the Way We Work and Live.

Company Updates

  • West is proud to announce that it received a perfect score of 100 percent on the 2018 Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies and practices related to lesbian, gay, bisexual, transgender and queer (LGBTQ) workplace equality, administered by the Human Rights Campaign Foundation. West joins the ranks of many other major U.S. businesses which also earned top marks this year.

    The 2018 CEI rated numerous businesses in the report, which evaluates LGBTQ-related policies and practices including non-discrimination workplace protections, transgender-inclusive health care benefits, competency programs and public engagement with the LGBTQ community. West’s efforts in satisfying all of the CEI’s criteria results in a 100 percent ranking and the designation as a Best Place to Work for LGBTQ Equality.

  • We are pleased to announce the selection of Stacy Skradski and Wren Hanley, as the first West Corporation employees to be sponsored for the University of Nebraska (UNO) Executive Master of Science in Information Technology (EMIT).

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West Corporation – Why Work For Us?



West Corporation Reviews

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West Corporation CEO John Shlonsky
John Shlonsky
176 Ratings
  • "Great Company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conferencing Agent in West Point, GA
    Current Employee - Conferencing Agent in West Point, GA
    Positive Outlook
    Approves of CEO

    I have been working at West Corporation part-time (More than 3 years)


    I enjoy the working from home. I choose when I want to work and for how long.


    Sometimes the hours offered are very low.

    Advice to Management

    Make sure communication is spot on in ever department.

See All 1,931 Reviews

West Corporation Photos

West Corporation photo of: Skip Hanson & Nancee Berger
West Corporation photo of: CEO - Tom Barker
West Corporation photo of: West Fest Tenure Photo (5-10 yrs)
West Corporation photo of: Fitness Center Grand Opening
West Corporation photo of: WestFest 2016
West Corporation photo of: WestFest 2016
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West Corporation Interviews



Getting an Interview

Getting an Interview





    Commercial Sales Representative Interview

    Anonymous Employee in Wausau, WI
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through a recruiter. I interviewed at West Corporation (Wausau, WI) in February 2017.


    From previously being employed prior. I was recruited for re-employement for which i was happy to return. My interview was hastened because of existing qualifications. I was moved up as they wanted to get me onto the team and the phones as soon as possible. The interview overall was a basic rediscussion of what has happened over the last year.

    Interview Questions

    • who was the best manager / superior i worked for and why?   2 Answers
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West Corporation Awards & Accolades

  • Technology Industry Award(Contact Center Outsourcing), Speech Technology, 2013
  • Customer Value Enhancement Award(Customer Contact Outsourcing -North America), Frost & Sullivan, 2013
  • UCaaS Magic Quadrant Leader, Gartner, 2014
  • Service Winner for Interactive Voice Response, CRM Magazine, 2016
  • Best Places to Work for YP's, NEWaukee, 2016
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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