Working at West Corporation | Glassdoor

West Corporation Overview

Omaha, NE
10000+ employees
1986
Company - Private
IT Services
$2 to $5 billion (USD) per year
Enterprise technology, by definition, faces the constant challenges of complexity and obsolescence. At West, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We ... Read more

Mission: West is Connecting People and Ideas. We are Delivering on Their Potential. We are Improving the Way We Work and Live.

Company Updates

  • We are pleased to announce the selection of Stacy Skradski and Wren Hanley, as the first West Corporation employees to be sponsored for the University of Nebraska (UNO) Executive Master of Science in Information Technology (EMIT).

    —30+ days ago
  • Find out what West is doing to attract, hire, and retain a workforce modeled after its end users. http://glassdoor.com/slink.htm?key=vQaUG

    —30+ days ago
    In tech recruiting, playing it safe is risky business

    Some companies are trying to circumvent these roadblocks with blind coding challenges, blind screenings, hiding resumes and identifying credentials from hiring managers and recruiters, but this isn't having the impact it should, Taggar says. "These blind screenings and anonymous interviewing processes are really exciting developments, but the impact is minimal.

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West Corporation – Why Work For Us?


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West Corporation Reviews

3.4
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West Corporation CEO and Executive Director Tom Barker
Tom Barker
389 Ratings
  • Helpful (1)

    "Working with WEST is a lot more fun compared to others."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at West Corporation full-time

    Pros

    Competitive Compensation compared to others and the work is not toxic.

    Cons

    No Retirement Plan for employees

    Advice to Management

    Try to come up for a retirement package for employees to lengthen their tenure.

See All 1,021 Reviews

West Corporation Photos

West Corporation photo of: Skip Hanson & Nancee Berger
West Corporation photo of: CEO - Tom Barker
West Corporation photo of: West Fest Tenure Photo (5-10 yrs)
West Corporation photo of: Fitness Center Grand Opening
West Corporation photo of: WestFest 2016
West Corporation photo of: WestFest 2016
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West Corporation Interviews

Experience

Experience
65%
20%
13%

Getting an Interview

Getting an Interview
62%
17%
9%
6
2
0

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Interview

    very short and simple interview. Applied online, waited three days for a call back. Had a short telephone interview, which led to a face to face. I was offered a position on the spot.

    Interview Questions

    • what would make you a great asset for the company, why should we hire you.   Answer Question
See All 227 Interviews

West Corporation Awards & Accolades

  • Service Winner for Interactive Voice Response, CRM Magazine, 2016
  • Best Places to Work for YP's, NEWaukee, 2016
  • North American Competitive Strategy Innovation and Leadership Award, Frost & Sullivan, 2016
  • North American Product Leadership Award in the Contact Center Outsourcing Industry, Frost & Sullivan, 2015
  • UCaaS Magic Quadrant Leader, Gartner Magic Quadrant, 2015
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