Working at West Pharmaceutical Services | Glassdoor

West Pharmaceutical Services Overview

Exton, PA
5001 to 10000 employees
Company - Public (WST)
Health Care Products Manufacturing
$1 to $2 billion (USD) per year
West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability ... Read more

Mission: To partner with our customers from concept to patient, helping them imagine, develop and deliver products that improve lives around the world.

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West Pharmaceutical Services – Why Work For Us?

West is a leading global manufacturer in the design and production of technologically advanced, high quality, integrated containment and delivery systems for injectable medicines. We are a trusted partner to the world’s top pharmaceutical and biotechnology companies—working by their side to improve patient health.

West Offers Proprietary Packaging, Containment and Drug Delivery Products

Contract Manufacturing - Pharmaceutical, Biotech and Diagnostic

West contract manufacturing harnesses a powerful combination of innovation, technology, infrastructure and expertise to serve the pharmaceutical, medical and consumer industries. Along with more than 50 years of experience, we bring customers quality, safety and reliability in injection molding, contract assembly and finished packaging from our eight locations throughout North America and Europe.


To partner with our customers from concept to patient, helping them imagine, develop and deliver products that improve lives around the world.

Create a healthier world by helping our healthcare partners save lives, eradicate disease and manage wellness. 

Core Values

  • West is committed to helping improve the lives of millions of people around the globe.
  • We believe our employees drive our success.
  • We respect individuals, value teamwork and enable our people to thrive.
  • We invite imagination and foster continuous innovation.
  • We work as one strong team committed to providing outstanding value to our customers and healthcare partners every step of the way.
  • Our customers trust us with their most valuable assets and we assume that responsibility with the utmost care, producing products of the highest quality.
  • We strive to be caring, involved corporate citizens helping to improve lives in – and giving back to – the communities in which we live and work.
  • We hold ourselves accountable for every action we take and uphold the highest levels of integrity, honesty and ethics. 
  • Individually and as a company, we comply with all applicable laws and regulations in countries where we do business. 


Working to Improve Patient Lives

West is the market leader in the development of pharmaceutical packaging components and systems for administering injectable drugs. Today's pharmaceutical and biotech discoveries lead to innovative new therapies that will become tomorrow's healthcare solutions. West is in the forefront of advancing those therapies with delivery systems that enhance the effectiveness of pharmaceuticals.

Whatever your job at West, you will help us in our mission to create a healthier world by working by the side of our healthcare partners to save lives, eradicate disease and manage wellness. We have a friendly and informal environment that empowers members of our team to make a difference – to enable them to follow a career that will benefit and support them both professionally and personally.

We are looking for talented people who are can help us continue West’s success story.

Environmental sustainability is a critical concern in today’s global landscape, and West recognizes the importance of sustainability for the Company’s continued success. West’s business is directly tied to the natural environment. As such, West has a responsibility to consider environmental sustainability issues related to our operations.

Our Commitment

West has a long-standing commitment to environmental responsibility in our products, operations and within the broader community. Our efforts in these areas demonstrate our concern for the environment, our employees and the continued success of our company. 

Our Future

West has taken steps to help reduce our environmental footprint. However, we recognize that more work needs to be done. To help us in guiding, shaping and evaluating the success of our environmental sustainability efforts, we have created an Environmental Sustainability Statement.

Environmental sustainability is about meeting today’s needs without compromising the ability of future generations to meet their needs. At West, we strive to be stewards of a sustainable future by ensuring that environmental considerations are factored into our decision making, from the raw materials we use, to our production and manufacturing techniques, to our packaging and distribution methods. At West, we believe that sustainable practices are directly related to sustainable economic performance and the creation of healthy communities. With guidance from this document, we have identified additional actions that we will undertake in the coming years at various facilities. These efforts range from energy efficiency strategies, to waste diversion and robust recycling efforts, to water conservation projects.

West offers a 10-week, fully paid, exciting summer internship program instrumental in shaping future careers. At West, we value the insight and fresh perspective our interns bring to the table. 

During students’ time at West, they work alongside industry experts who guide and challenge them. Interns receive real-world practical experience, participate in multiple philanthropic events, and collaborate with other interns and Company leaders. On top of tangible, marketable skills, interns will also gain many intangibles – stronger communications skills, adaptability and the ability to balance multiple projects.

At the end of 10 weeks, student interns have a deeper understanding of the possibilities that await them after graduation.

Applications for summer Ambassador Internship Programs begin in September. Visit the Job Opportunities page on West's website to browse available internships. 

West Pharmaceutical Services Reviews

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West Pharmaceutical Services CEO Eric M. Green
Eric M. Green
40 Ratings
  • "Awesome"

    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at West Pharmaceutical Services full-time (More than a year)


    Schedule, team players, good money


    None to really speak of

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West Pharmaceutical Services Photos

West Pharmaceutical Services photo of: West employees participate in Leukemia and Lymphoma Society Light the Night Walk
West Pharmaceutical Services photo of: West Analytical Laboratory
West Pharmaceutical Services photo of: West women attend Girls Exploring Tomorrow’s Technology Expo (GETT)
West Pharmaceutical Services photo of: 2016 West Ambassador Internship Program
West Pharmaceutical Services photo of: 2016 West Serbia Food Drive
West Pharmaceutical Services photo of: West employee in Contract Manufacturing assembly clean room
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West Pharmaceutical Services Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Engineering Interview

    Anonymous Employee in Exton, PA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at West Pharmaceutical Services (Exton, PA).


    Resumes were selected based on GPA and prior experience. About 50 prospective applicants were selected for a laid-back interview session where prospective interns would mingle with current employees. About a month and a half later, I got a call saying I had an offer.

    Interview Questions

    • It was mostly a discussion, so you asked questions back and forth with current employees. They didn't really have anything set up to ask, except maybe questions about elements of your resume.   Answer Question
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West Pharmaceutical Services Awards & Accolades

  • 2016 Health Care Innovator Award by Philadelphia Business Journal, Philadelphia Business Journal, 2016
  • Quality Supplier of the Year Award, BMS, 2017
  • 2016 Irish Medtech Excellence Award for “Partner of the Year”, Irish Medtech Excellence, 2016
  • Silver Stevie Award in 2016 Stevie Awards for Women in Business, The Stevie Awards, 2016
  • 2016 UBM India Pharma Award for Leading Company in Delivery and Safety Systems for Injectable Drugs, UBM India Pharma Award, 2016
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