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West Specialized Agent Services Overview

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Omaha, NE
Subsidiary or Business Segment
Information Technology
Unknown / Non-Applicable

West Specialized Agent Services Reviews

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  • "Senior Sales Associate"

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at West Specialized Agent Services full-time


    Great training, prepares you to be the best.


    Management can be very inexperienced and uncaring about their employees.

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West Specialized Agent Services Photos

West Specialized Agent Services photo of: This was from our Pumpkin Carving Contest last month
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West Specialized Agent Services Interviews

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Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Customer Care Professional Interview

    Anonymous Employee in Appleton, WI
    Accepted Offer
    Negative Experience
    Easy Interview


    I applied online. The process took 1 day. I interviewed at West Specialized Agent Services (Appleton, WI).


    I was called in, asked about my experience, and told they needed people for the FedEx program and was hired. It didn't matter who I was or what I did.

    This was the quickest and the worst interview ever. I could have done NOTHING in the area before and gotten hired. Could have lied about my experience, and gotten hired. They need bodies as there is so much turnover.

    Interview Questions

    • Have you ever done sales before?   1 Answer


    No chance to negotiate. I was told this was when it started, and what the pay was. I didn't even know what shift I'd be working. They just said sometime between 7-7.

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Company Updates

  • Find out what West is doing to attract, hire, and retain a workforce modeled after its end users.

    In tech recruiting, playing it safe is risky business

    Some companies are trying to circumvent these roadblocks with blind coding challenges, blind screenings, hiding resumes and identifying credentials from hiring managers and recruiters, but this isn't having the impact it should, Taggar says. "These blind screenings and anonymous interviewing processes are really exciting developments, but the impact is minimal.

  • The Company also announced a $0.225 per common share dividend which is payable on September 1, 2016 to shareholders of record as of the close of business on August 22, 2016.

    West Corporation Reports Second Quarter 2016 Results

    OMAHA, Neb., Aug. 01, 2016 (GLOBE NEWSWIRE) -- West Corporation (Nasdaq:WSTC), a leading provider of technology-enabled communication services, today announced its second quarter 2016 results.

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