Working at WestJet | Glassdoor

WestJet Overview

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Calgary, AB (Canada)
5001 to 10000 employees
1996
Company - Public (WJA)
Airlines
$2 to $5 billion (USD) per year
Competitors
Air Canada, Porter Airlines
Perhaps WestJet Airlines follows the Southwest Airlines business model while soaring over Canada -- and beyond -- because so many Canadians are fond of flying south and west out of the cold. Many of the low-fare carrier's approximately 95 destinations lie in ... Read more

WestJet Reviews

  • "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA
    Current Employee - CSA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WestJet part-time (More than a year)

    Pros

    Company takes care of its own. Everyone is so helpful and caring. Training is very well done and thorough.

    Cons

    Hours can be hard to get in some areas and the shifts aren't always great.

See All 374 Reviews

WestJet Photos

WestJet photo of: WestJet campus
WestJet photo of: westjet
WestJet photo of: Westjet
WestJet photo of: Just a sit between flights
WestJet photo of: beautiful day in the narrows
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WestJet Interviews

Experience

Experience
75%
12%
13%

Getting an Interview

Getting an Interview
90%
4%
2%
2
1
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Customer Service Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at WestJet.

    Interview

    Group interview with games like memorization, role play and individual interviews. Didn't enjoy the group dynamic of 30 people. It felt fake as some were obviously chosen to meet their employment equity mandate but likely they already had who they knew they were going to hire in the room.

    Interview Questions

See All 166 Interviews

WestJet Awards & Accolades

  • Canada's Most Trusted Airline, Gustavson School of Business at the University of Victoria, 2017
  • Best Airline in Canada, TripAdvisor, 2017
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