Working at Western Pest Services | Glassdoor

Western Pest Services Overview

Parsippany, NJ
201 to 500 employees
Company - Public
Consumer Product Rental
$50 to $100 million (USD) per year
Established in 1928, Western Pest Services is a protector of public health, property and brand reputations. We come to work every day not just to eliminate pests, but to make the world a healthier and happier place. Businesses and consumers alike count on us to create ... Read more

Mission: Provide first class service to safeguard homes, businesses, and brands.

Company Updates

  • If you haven't checked out our podcast yet, you really should! We've got some great stories to tell! Take a listen!!

    ?Consider This with Western Pest on Apple Podcasts

    ?We are a pest control company with great stories to tell! We want to enlighten you, share ideas to help you, and sometimes just entertain you! We are bringing you a view inside the world of Pest Control that you have never seen before!

  • We are thrilled to be celebrating our 90th Anniversary throughout our branches this year.

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Western Pest Services – Why Work With Us?

Western Pest Services 

Has a long history and a bright future!  We currently operate from Delaware to Connecticut and everywhere in between.  

We take our business seriously, we protect our customer's property and health and we are the best in the business.  We know that is a BOLD statement but we believe our talented employees deliver exceptional service and are best in class.  We know if we treat our employees well they will take care of our customers.  

That is why our employees are our highest priority.

Getting to know us 

  • Established in 1928
  • We operate 16 branches in our footprint 
  • Employee 400 talented, dedicated associates 
  • Offer continuous education and opportunities for industry experience
  • As part of a publicly traded $1.5B company, there is plenty of room to grow your career

Join the Best! 

Charlene is a true Western success story.  She has gone from an Account Manager to a Region Sales Manager during her career with us.  Watch as she tells you her story about what her journey has been at Western.

 A Few thoughts from Stacy Honer, Senior Account Executive

What brought you to Western?

I was working in property management at the time and Mike, our Western technician kept telling me that I should apply to work at Western.  When I initially interviewed with the company I was interviewing for a Customer Service position.  Thankfully during the interview process we both realized that I needed to be in a position where I could be out in the field with the ability to meet new people every day!  Although I didn't come to the table with true sales experience, the leadership saw that I had potential and were committed to helping me become successful in sales.

What do you love about your job?

So much!  I love my team -- they are really like family.  I love that we solve problems and so often actually help people.  I also love that I get to go behind the scenes in so many cool places!  And every situation is a unique story, so we have to create a unique solution... how can you not love that??

What is your proudest accomplishment?

I had closed a large account that I had worked on for a long time.  When I started working on this account I was intimidated by the high level people I was presenting to, and the sensitive nature of the company we were proposing.  After we did our final presentation my sales manager and branch manager both told me how PROUD they were of me and the work I had done.  That was a changing point for me.  And the confidence carried over to my personal life as well.

What are some of your challenges and how did you overcome them?

Being in sales can sometimes feel like you are on a roller coaster.  You can have good months and then months that aren't as good as you want them to be.  I have learned that in this business you put into it will eventually come back to you...even if it doesn't come back as quickly as you want it to!  I'm also very lucky to have a team where we motivate each other.

What are your thoughts about being a woman in the pest control industry, which traditionally has been a more male dominated industry?

I think it provides unique opportunities.  Lots of people think that girls don't like bugs...but that isn't always true!  I love learning, even learning about insects and rodents.  The more you know the more you can problem solve.  You have to be educated and be flexible.  But it's solving people’s problems that makes what we do so rewarding!

What is your best memory?

Last summer!  We had a branch picnic where everyone came with their spouses and kids.  I remember looking around and thinking, this is my really big family!

What would you say to someone considering Western as a career option?

Don't assume this industry isn't for you!  If this is the right industry, the right company for will know it, you will love it and you will excel!! 


Meet Jim Miners, Pest Control Technician of 23 years


What did you do before joining Western?

I worked for a cemetery doing maintenance, grounds keeping and basically anything that needed to be done.

What attracted you to Western?

I knew someone who was working for Western and she told me what a great company it was with a lot of opportunity.  I liked working outside and I thought Western would be a good fit.

What do you like best about working at Western?

During the past 23 years, I have made a lot of friends at the branch, it’s like family.  I love that every day brings new challenges and I never know what problems I’ll need to solve.  Customers really depend on us to be the experts and solve the pest problems they are having, and I like being able to help them with that. 

What is your proudest moment, working at Western?

Becoming PCT Magazine Technician of the year, but also going to President’s Club and Circle of Excellence over the years.


Here is Jim, with Mark Bretz, VP/General Manager of Western in Washington, DC receiving his PCT Technician of the Year Award !

What do you like to do outside of work?

I am very active in the American Legion, and I’m an exempt volunteer fireman.  I like to fish, watch the Mets and love playing poker!

How would you describe Western in three words?

Quality, Family, Honesty

Western is all about quality.  We participate in a lot of training during the year, to keep us educated on all the current legislation and what is happening in the industry.  Our Entomologists keep us current on how to deal with all types of pest problems.

Family.  So many of the people that work at Western have been here for a long time, and we have become very close.  We have known each other during major moments in each other’s lives, like the birth of a child, graduations and grandchildren. 

The people that work at Western are some of the most honest people I have ever worked with.  We are expected to do the right thing and we do that every day. 

Western is proud to give back to the communities we serve by participating in a variety of fundraisers and events. 

The folks that work in our branches are deeply connected to those areas, since they live in them. 

  • Relay for Life - American Cancer Society
  • Hugs for Brady - Helping Kids with Cancer One Hug at a Time
  • Walk for a Lifetime - Autism Awareness

Are just a few of the organizations we support

What should you know about going on an interview?

Be prepared.  Know your resume and be able to speak about specific things you have done either in school or at previous employers that were successful.  Inevitably, the interviewer will ask you about situations where you were not successful, so be prepared to discuss those as well.  You don’t need to beat yourself up, but instead speak honestly about what you could have done differently and most importantly, what you learned from the experience.  

Do your homework about the Company.  Employers expect you will have researched them on the internet.  You should already know what they do, where their locations are, and other information you can easily find on their Website, Glassdoor or Indeed. 

Know what you are good at and like to do, and what you don’t like to do.  While an interview is a time for an employer to get to know you, it is also when you can decide if the job is right for you.  We all want to be offered every job, but not every job is a good fit.  You need to figure out if you are willing to do what the job requires.  If not, look for something that fits you better.  Remember, every job will require some sacrifice, but you need to be happy about the work you are doing.

Keep it professional.  No matter how comfortable you are with the interviewer, remember this is a business meeting.  Overly sharing personal information is not necessary, and won’t help you in the process.

Dress appropriately.  Most companies have yet to adopt the jeans and hoody culture.  Employers expect that you will be dressed in business attire for an interview, even if they have a more relaxed dress code once you get the job.  Business attire shows respect for the company and that you are serious about the interview.  If you are trying to squeeze in an interview before going to a job where the dress is more casual, reschedule.  This is your first impression opportunity.  You want to look and feel on top of your game. 

Practice before you go.  Get a friend or family member to ask you about your experience.  Take notes, so if you get nervous you can get back on track.  Review the ad and make sure you understand the key skills or experience they are looking for in that position, and be ready to share how your experience fits.

Good Luck.  A little work ahead of time will land you the career you are looking for. 

Western Pest Services Reviews

  • Featured Review

    "Best Decision For My Career"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management
    Positive Outlook
    Approves of CEO

    I have been working at Western Pest Services full-time (Less than a year)


    - Plenty of room for advancement
    - Winning culture
    - Positive work environment
    - Professional
    - Great compensation
    - Even better benefits


    - Not very tech-savvy; still a couple of years behind most...
    - Honestly, I cannot think of any more! Truly a great company to work for!

See All 74 Reviews

Western Pest Services Photos

Western Pest Services photo of: #IWD2020
Western Pest Services photo of: Welcome to our December New Hire class!
Western Pest Services photo of: Always Learning! NYC Food Processing Training
Western Pest Services photo of: Thank you for your service! Veterans Breakfast 2019
Western Pest Services photo of: Celebrating our Veterans!
Western Pest Services photo of: MVPS!
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Western Pest Services Interviews



Getting an Interview

Getting an Interview





    B2B Outside Sales Representative Interview

    Anonymous Employee in West Orange, NJ
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Western Pest Services (West Orange, NJ).


    Phone Interview - Brief phone interview with internal recruiter.
    1st Interview - 1 hour with the branch and sales manager
    2nd Interview - 1 hour in Parsippany with the director of sales and region manager
    Ride Along - 2 hours with a sales representative to experience a day in the life

    Interview Questions

    • How would a former manager rate your overall sales performance?   1 Answer
    • What attracted you to this job opportunity or company?   Answer Question
See All 10 Interviews

Western Pest Services Awards & Accolades

  • Most Dependable Company, APTS Magazine, 2017
  • Best Customer Service, The APTS Magazine, 2018
  • Best Sales Manager, The APTS Magazine, 2018
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Work at Western Pest Services? Share Your Experiences

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