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Competitors: Veros Credit, Credit Acceptance, Lobel Financial Corp
Customer Service Representative
Does anyone here work for Fidelity? I saw that there are a bunch of customer service positions open and I don't know if it's somewhere that would fairly easy for someone with just 1 year of experience. I need to change where I'm at, but not sure how big of a company is really gonna hire me when I'm so new to things.
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ProsWork at your pace
Consyour as good as your reports
Advice to ManagementKeep doing what your doing
InterviewApplied for a position, was contacted via text to set up a phone interview by an automated system. I set up my initial phone interview for a Monday. They ask you to complete a 45 minute assessment as well completing your candidate profile beforehand which I did. Monday comes around, no one calls. Automated text message asks how the interview went, I end up setting up another interview for Thursday when it realizes I didn’t get a call. Thursday rolls around, no one calls. An hour and fifteen minutes later I miss a call since I was busy at that time from Westlake. I call back shortly after- no answer. I call the number back the next day- no answer.
Tell me about your last job.Answer Question
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Social Responsibility Pledge
Formal programs or foundation to give back to communities
All answers shown come directly from Westlake Services Reviews and are not edited or altered.
...The benefits were ok, the pay was ok and paid leave were ok....
August 20, 2020
Employees rate Westlake Services 3 out of 5 stars based on 354 anonymous reviews on Glassdoor.
Overall, 35 of employees would recommend working at Westlake Services to a friend. This is based on 339 anonymously submitted reviews on Glassdoor.
54 of job seekers rate their interview experience at Westlake Services as positive. Candidates give an average difficulty score of 2.4 out of 5 (where 5 is the highest level of difficulty) for their job interview at Westlake Services.
44 of employees think that Westlake Services has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.