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Westlake Services Overview

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Los Angeles, CA
1001 to 5000 employees
1978
Company - Private
Lending
$1 to $5 million (USD) per year
Veros Credit, Credit Acceptance, Lobel Financial Corp
Westlake Financial Services is the largest privately held auto finance company in the United States. We specialize in the acquisition and servicing of prime to subprime automotive retail installment contracts in all 50 states. Headquartered in Los Angeles, we have been a ... Read more

Mission: Being a part of the Hankey Group of companies we offer countless opportunities, competitive benefits, and compensation packages for outstanding professionals to deliver on our commitment to bring innovative, best-of-breed solutions to our customers. The Hankey Group is comprised ... Read more

Westlake Services Reviews

3.4
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Recommend to a friend
Approve of CEO
Westlake Services Chairman Don Hankey
Don Hankey
105 Ratings
  • Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dealer Account Manager in McAllen, TX
    Former Employee - Dealer Account Manager in McAllen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Westlake Services full-time (Less than a year)

    Pros

    A lot of customer relationships, customer service, a very outgoing person. Work well under pressure. Helps that you know your area where you a to be working.

    Cons

    How easy it is for another co worker to come and take the customer from you after working with them and trying to make them produce.

    Advice to Management

    As a manager there has to always be a line of communication on both sides.

See All 200 Reviews

Westlake Services Photos

Westlake Services photo of: Sales Conference 2013
Westlake Services photo of: Celebration of our success
Westlake Services photo of: STEP Program - Leadership development
Westlake Services photo of: Celebrating Leadership
Westlake Services photo of: Having a good time
Westlake Services photo of: CSR Week 2015
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Westlake Services Interviews

Experience

Experience
58%
17%
25%

Getting an Interview

Getting an Interview
57%
17%
6%
6
6
4
4

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Human Resources Administrative Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Westlake Services (Los Angeles, CA) in November 2017.

    Interview

    I applied online and maybe a week later was emailed for an interview but also asked to complete a personality quiz and skills review test to measure my ability in Excel and other regularly used computer programs before it. First interview with the HR Manager, my first impression was it seemed like they didn't have much of a structure and the employees gave me a weird vibe. I think it's because the company culture is very forced, they ask you to wear professional clothing in the interview email confirmation "slacks and blouse for ladies, suit and tie for men" employees are not very serious about their work it seemed. I had a second interview the following week with 2 other HR people. They ask you relevant questions like how do you keep yourself organized, how do you react to frequent interruptions. I didn't hear back from them after the second interview.

    If I got an offer I wouldn't have accepted since the culture is fake and forcibly professional which does not fit the very casual personalities of the employees. They do offer benefits like "Jamba Juice Days" so that might have been cool.

    Interview Questions

    • How do you keep yourself organized.   1 Answer
See All 55 Interviews

Westlake Services Awards & Accolades

  • Fastest Growing Private Company, Los Angeles Business Journal, 2012
  • Fastest Growing Private Companies, Los Angeles Business Journal, 2013

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