Working at Westpac Group | Glassdoor

Westpac Group Overview

Sydney (Australia)
10000+ employees
1817
Company - Public (WBK)
Finance
$10+ billion (USD) per year
Unknown

Westpac Group Reviews

3.5
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Brian Hartzer
91 Ratings
  • "good working experience"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Westpac Group part-time

    Pros

    Good working environment, good people

    Cons

    too many one to one meeting with higher authorities

See All 405 Reviews

Westpac Group Interviews

Interview Experience

Interview Experience
65%
23%
11%

Getting an Interview

Getting an Interview
71%
9%
6%
5
5
2

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (127)  

    Teller Interview

    Anonymous Interview Candidate in Sydney (Australia)
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Westpac Group (Sydney (Australia)) in March 2016.

    Interview

    Process was very quick. After applying online, I got an email to do the Gallup assessment online - based on your personality and behaviour. Right after that I got an email saying I get to do a video interview via Sonru. The interview was about 30min and consisted of 9 questions. Most questions are customer service based and previous experiences with your role. You also get 2 minutes in the end to add on anything you like.

    Interview Questions

    • When was one time you WOW'd a customer?   Answer Question
    • How do you deliver excellent customer service?   Answer Question
    • Do you have any experience in cash handling? How have you dealt with this under pressure and how did you manage?   Answer Question
    • If successful, where do you see yourself in 12-24 months?   Answer Question
    • How have you dealt with a difficult customer?   Answer Question
See All 103 Interviews

Westpac Group Awards & Accolades

  • Dow Jones Sustainability Indices Review, Dow Jones Sustainability World Index (DJSI World), 2015

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