Mission: We obtain our products locally and from all over the world, often from small, uniquely dedicated food artisans. We strive to offer the highest quality, least processed, most flavorful and naturally preserved foods — because food in its purest state is the best tasting ...
Whole Foods, Whole People, Whole Planet — emphasizes that our vision reaches beyond food retailing. In fact, our deepest purpose as an organization is helping support the health, well-being, and healing of both people — customers, team members, and business organizations in general — and the planet.
We obtain our products locally and from all over the world, often from small, uniquely dedicated food artisans. We strive to offer the highest quality, least processed, most flavorful and naturally preserved foods — because food in its purest state is the best tasting and most nutritious food available.
We recruit the best people we can to become part of our team. We empower them to make their own decisions, creating a respectful workplace where people are treated fairly and are highly motivated to succeed. We look for people who are passionate about food. We also look for well-rounded human beings who will help build our locations into profitable and beneficial members of their communities.
We recognize the connection between our lives, our communities and the environment. We continuously seek to balance our needs as people with the needs of our planet. We strive to support our local communities, practice sound environmental stewardship and fulfill our responsibilities as global citizens.
We believe that companies, like individuals, must assume their share of responsibility as tenants of Planet Earth.
We actively support organic farming, the best method for promoting sustainable agriculture and protecting farm workers and the environment. We also aim to protect the environment by supporting alternative sources of energy and by recycling or composting our waste. We are actively involved in our communities by supporting food banks, sponsoring neighborhood events, and contributing at least 5% of total net profits to not-for-profit organizations.
Our vision of a sustainable future means our children and grandchildren will be living in a world that values human creativity, diversity, and individual choice.
Our whole business is about making a difference – in the lives of our Team Members and the customers we serve, and in the communities and environments in which we operate.
We offer great benefits and a friendly work atmosphere with open books, open doors, and open people. We also encourage you to have a life! That's why our team members have chosen us as one of FORTUNE® magazine's "100 Best Companies to Work For" every year since the list began in 1998.
Whole Foods Market is the world's leading natural and organic foods supermarket retailer. Our philosophy is to satisfy and delight our customers – and to support Team Member happiness and excellence. Why? We believe that each and every team member is a valued contributor.
"Achieving unity of vision about the future of our company, and building trust between Team Members is a goal of Whole Foods Market. At the same time diversity and individual differences are recognized and honored. We aim to cultivate a strong sense of community and dedication to the company."
There are lots of benefits to working at Whole Foods Market – including an open and empowering work environment, work-life balance, paid training, and our great company culture.
Whole Foods Market is unique in that our team members have the opportunity to tell us what benefits are important to them. Team members vote every three years to help determine the benefits package we offer.
Benefits include health insurance, paid time off, retirement savings and our generous store discount.
These are just a few of the ways we walk our talk:
Consumer interest in natural foods is expanding rapidly, and we plan to be there to meet the demand. Achieving our growth goals will take creativity, dedication, and commitment to growth and change on the part of every team member.
This is why we provide numerous training opportunities for our team members, and why we have stepped up our recruiting, succession planning and career development training for our future leaders. Many leaders in the highest-level positions at Whole Foods Market today started out stocking groceries! Everyone has an opportunity to succeed at Whole Foods Market – regardless of age, race, education, gender, etc.
Each region in our company has a regional trainer who is responsible for overseeing the orientation and training of all new and existing Whole Foods Market team members. In addition, many of our stores have "in-store educators" or "store trainers" and many individual teams have a team trainer.
Throughout the company various learning techniques are utilized for training, including personal one-on-one, group, video, computer-based and printed study materials. If you join us, here are some of the ways you will learn about our business:
Our online "Whole Foods Market University" (WFM-U) was created to provide team members with information and education on a vast array of topics. WFM-U taps into the great wealth of information and creativity found among our team member base and in our company's leadership, making learning personal and fun.
The education and development tools available through WFM-U – which include self-paced courses and video vignettes – are intended to connect team members and team leaders to our core values, and to improve and deepen their knowledge of our company and our industry.
The WFM-U website is accessible internally to all team members, and is frequently updated and enhanced. Examples of self-paced courses available to all team members:
All stores have budgets to be used for enhancing team member job skills or performance. This might cover classes or trade shows, ESL resources, books or magazine subscriptions related to the business, etc.
Our 330+ locations in the US, UK and Canada include retail stores, distribution centers, bakehouses, commissary kitchens, seafood processing facilities, a coffee roasting operation, and global and regional support offices. With so many, there's bound to be a fit for you!
At Whole Foods Market we encourage all team members to explore other job opportunities around the company so they can find the location and position that's right for them. Transferring from one team, store, state or region to another is quite common. In addition to keeping our team members happy and engaged, it spreads our unique culture to new locations.
Co-President Walter Robb encourages team members to include a store-opening experience as part of their Whole Foods Market career plan. This isn't too difficult as we continually have new stores in development. Our growth means great opportunities: all of those new stores will require skilled team members and leadership, plus additional support at the regional, national and global levels.
We believe that leaders who work their way up through our company have a natural advantage, and we promote from within as much as possible. We also appreciate the new talent that we bring in from outside our company.
Whole Foods Market seeks to create an empowered learning environment that promotes self-motivation, and we encourage team members to take responsibility for their own success. For new and existing team members who want to reach their potential, we offer various forms of assistance.
If you're interested in promotion, join us – and then keep your eye on our internal job bulletin! Openings for all positions at team leader level and higher are listed there along with many other openings from all over the company.
The main targets of our various career development programs are team members, associate team leaders, team leaders and associate store team leaders. The positions these people will move into are the most common leadership positions in our company – as well as the most crucial for providing support to the team members who serve our customers.
If you have demonstrated leadership talent and/or experience in a retail, food or service industry, you may be a good candidate for one of our career development programs. Because our culture thrives in a team environment, we look for "team leaders" rather than traditional "managers." Watch our career opportunities for postings such as Career Development Associate Store Team Leader, Associate Team Leader in Training or Future Associate Store Team Leader and apply. We will provide you with the training and tools you need to succeed.
Career development team members should be prepared to work at several different locations during their training period. Training programs are hands-on and involve working shoulder to shoulder with existing team leaders and team members in various locations, as well as attending leadership development classes. In this way you will experience our unique culture, products and processes – as well as our commitment to teamwork and customer service. After training you will be able to apply for available positions you are qualified for. Refer to individual postings for details on the programs in your area.
Upon hiring or promotion, we provide leaders with the tools they need to become even better. Some may be assigned a "buddy" – like a more experienced team leader from another department, or an associate store team leader. The store team leader also works closely with a new team leader.
Through a mix of verbal instruction, written materials, video and other formats, our leadership classes offer practical knowledge in many fundamental skills as well as insight into personal challenges and how to improve your leadership style. Topics may include:
Whenever possible, all of our learning opportunities for leadership are made available to team members interested in promotion. Rare among other companies, we believe in providing all team members the opportunity to develop their skill set alongside existing leadership.
I worked at Whole Foods Market part-time (More than 8 years)
I worked as a part-time cashier for 8 years at my local WFM store, and felt proud to be part of the team! Hourly pay was excellent, and I always found that the team leaders worked right along side their team members. Even though I was just part-time, they treated me as a valued employee. They knew I worked a full-time job and worked around my schedule. They welcome feedback from employees on ways to improve things for employees and customers. They provide ongoing training on organics, safety, store policies, individual products, etc. I loved being part of this company and only left my job because I needed to dedicate more time to my full-time job at another company.
Nothing specific to my store or position, but just the nature of the business, you may have to work nights, weekends, holidays.
Advice to Management
Continue to treat employees well. I'll always be grateful for the opportunities I had while working there!
Two interviews, the first as part of job fair setting, the second with a manager in the department I wanted to work in. They got back to me quickly via email to schedule the second interview when I was offered the job. The follow up included formal a job offer that was emailed, along with a meeting with HR and a background check.