Working at Windstream | Glassdoor

Windstream Overview

Little Rock, AR
10000+ employees
2006
Company - Public (WIN)
Telecommunications Services
$5 to $10 billion (USD) per year
Windstream Holdings, Inc. (NASDAQ:WIN), a FORTUNE 500 company, is a leading provider of advanced network communications and technology solutions for consumers, businesses, enterprise organizations and wholesale customers across the U.S. Windstream offers bundled services ... Read more

Mission: Our mission is to promote Windstream Culture through employee led activities and events that increase overall employee satisfaction and pride while working at Windstream.

Company Updates

  • “Hola! Let’s taco bout how AWESOME you are!” is how The Newton Culture Crew greeted employees today for their Cinco De Mayo lunch. #CincoDeMayoPotluck #WINwithUS

  • Enterprise IT is going through a tectonic shift, driven by rapid migration to the cloud and adoption of new technologies to address evolving customer needs,”says Joseph Harding. Read more on the new #WindstreamEnterprise. #WEDisruptTech http://glassdoor.com/slink.htm?key=vQ7OL

    Windstream transforms and aligns brand to empower customer success in the digital era | Windstream Newsroom

    A new brand to communicate innovation, technology and data-driven solutions to meet customer needs in a rapidly evolving market LITTLE ROCK, Ark., Feb. 14, 2018 (GLOBE NEWSWIRE) -- Windstream (NASDAQ:WIN), a leading provider of advanced network communications, today unveiled new brands for its enterprise and wholesale businesses: Windstream Enterprise and Windstream Wholesale.

See AllSee All

Windstream – Why Work For Us?


Windstream is not just a Fortune 500 company. We’re also the provider of choice for four out of five Fortune 500 companies for data, voice, network and cloud solutions.

A Trusted Advisor & Single Point of Contact

Windstream delivers enterprise-class data, voice, network and cloud solutions with superior performance, enhanced security and exceptional reliability to businesses nationwide through a single point of contact. Whether your enterprise is small or large, with one location or many, Windstream is the communications and technology service provider you need with technical expertise and advanced network capabilities. 

Smart, Customized Communications Solutions

Windstream provides customized data, voice, network and cloud services, including disaster recovery, managed services, networking, VoIP and more—with more than 115,000 fiber route miles across North America. Our industry-leading, certified experts can assess your environment and design a business optimizing solution that’s right for you today and can grow with you tomorrow.

Reliable, Secure & Personalized Service

As a $6 billion company with a nationwide presence, Windstream provides customers with dependable data, voice, network and cloud services and the peace of mind that comes from having your communications needs met by a financially solid provider. Customers further benefit from a level of personalized service that’s unrivaled in the industry.

Our customers operate their businesses with confidence knowing we pride ourselves on the security of their data and the quality of our products and services. We have teams of certified engineers available to perform 24 x 7 monitoring through our state-of-the-art Network Operations Centers. Our dedicated account representatives and local technicians are trusted advisors who round out the superior customer experience, which is a top priority for Windstream.

Work isn’t all about the grind—not all the time.

Sure, by definition, work is an activity in which one exerts strength or faculties (physical or mental effort) to do or perform something. Thank you, Merriam-Webster dictionary. But, what that definition doesn’t explain is that work can’t be done thoroughly and to its greatest capacity unless you break it up… make it fun… laugh a little… breathe.

WINation is good at finding ways to break up the heaviness of a hard work day. The technical term for it is called “having fun at work” but we just call it keeping it real. Whether that means laughing at a funny animal video during our break or sharing candy with coworkers at that 3pm lull… we know how to make each other smile.

Take a look at the video to catch a glimpse of how we roll… WINation style. Hope to see you on the other side!




For small businesses in communities where we are a competitive telecommunications provider, we offer integrated voice and data services, advanced data and traditional voice and long-distance service. We also provide online backup, remote IT, managed web design, web hosting and various email services.

Consumer and Small Business

We are the incumbent local telephone company in communities across 18 states. In these areas, we offer high-speed internet, traditional voice, and video services to residential customers. For small business customers, we provide a wide range of advanced internet, voice, and web conferencing services to enhance business productivity. We also offer online backup, remote IT, managed web design, web hosting and various email services.

We leverage our nationwide network to deliver 100 Gbps bandwidth and transport services to other telecommunications providers and network operators. These offerings include special access services, which include access and transport services to end-users, and Ethernet and Wave transport up to 100 Gbps. We also provide fiber-to-the-tower connections to support the growing wireless backhaul market. And we offer wholesale voice and data carrier services to largescale purchasers of network capacity.

For large businesses that have complex communications requirements, we deliver a customized solution design process, personalized customer service and proactive managed service support. In addition to traditional voice services, we offer multi-site networking, integrated VoIP and data services, Unified Communications as a Service, data center connectivity, network security, managed network services and other cloud services.

Windstream Reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Windstream President and CEO Tony Thomas
Tony Thomas
371 Ratings
  • Featured Review

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Ephrata, PA
    Current Employee - Account Executive in Ephrata, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Windstream full-time (More than a year)

    Pros

    Great company to work for. Loved my co-workers and manager in Ephrata, PA. Good culture and probably the best job I ever had. Would have stayed if didn't have to care for ailing parents.

    Cons

    Highly competitive market and product...difficult to sell dedicated bandwidth and justify the cost against cable modem (not comparing apples to apples).

    Advice to Management

    Keep up the great work!

See All 1,133 Reviews

Windstream Photos

Windstream photo of: Network Operations Center
Windstream photo of: 10 Year Service Anniversary!
Windstream photo of: Filming new employee spotlight videos
Windstream photo of: Military Veterans and Spouses Career Fair
Windstream photo of: Military Veterans and Spouses Career Fair
Windstream photo of: Military Veterans and Spouses Career Fair
See All PhotosSee All

Windstream Interviews

Experience

Experience
56%
25%
19%

Getting an Interview

Getting an Interview
54%
18%
12%
8
4
2
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    ERC Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Windstream in May 2018.

    Interview

    The Hiring Manager & one other person, were Professional. They did not ask any Technical questions? Ask what work I did/ experience related to position. Told me a lot of ppl; come in with "NO" experience, told me I have skills for many areas in their Company. I was poised, confident, listened, made eye contact, descriptive listing details, smiled and asked for the job! They said they would contact me in a few days. I have yet to hear from them?

    Interview Questions

    • How & what work did I do in previous first level Customer Support & Technical help areas?   1 Answer
See All 170 Interviews

Windstream Awards & Accolades

  • 2017 Most Valuable Employers List, RecruitMilitary, 2017
  • Best for Vets: Employers 2017, Military Times, 2017
  • Gold-Level Military Friendly Employer, G.I. Jobs / Victory Media, 2017
  • Best of the Best - Top Veteran-Friendly Companies, U.S. Veterans Magazine, 2017
  • Training Top 125, Training, 2009
See More

Work at Windstream? Share Your Experiences

Windstream
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or