Working at Windstream | Glassdoor

Windstream Overview

Little Rock, AR
10000+ employees
2006
Company - Public (WIN)
Telecommunications
$5 to $10 billion (USD) per year
Windstream has worked hard to transform its business from the leading rural wireline telecommunications carrier to a FORTUNE 500 company delivering advanced communications services to customers of all sizes. Our vision is to be the premier Enterprise communications and services ... Read more

Mission: Our cultural beliefs influence everything we do! We encourage you to visit our careers site at http://windstreamtalent.com to get a taste of what's happening in our company.

Company Updates

  • VP of Corporate Affairs, David Avery, talks about his journey at Windstream and gives advice to potential candidates looking to join the great team here! http://glassdoor.com/slink.htm?key=vQA1e

    VIDEO: David Avery Gives Advice to Candidates - Created and Managed by The Windstream Talent Acquisition Team

    VP of Corporate Affairs, David Avery, talks about his journey at Windstream and gives advice to potential candidates looking to join the great team here! Category: Career Advice, video, Windstream Talent The insider... When you see the WINation bio, you know you're dealing with someone who has the inside scoop on what's happening at Windstream.

  • VIDEO: Steven Murphy on Windstream’s Customer Offerings http://glassdoor.com/slink.htm?key=vQAc1

    VIDEO: Steven Murphy on Windstream's Customer Offerings - Created and Managed by The Windstream Talent Acquisition Team

    Broadband Network Engineer Steven Murphy describes how Windstream works to provide the latest and greatest technology to customers. The insider... When you see the WINation bio, you know you're dealing with someone who has the inside scoop on what's happening at Windstream.

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Windstream – Why Work For Us?


Windstream is not just a Fortune 500 company. We’re also the provider of choice for four out of five Fortune 500 companies for data, voice, network and cloud solutions.

A Trusted Advisor & Single Point of Contact

Windstream delivers enterprise-class data, voice, network and cloud solutions with superior performance, enhanced security and exceptional reliability to businesses nationwide through a single point of contact. Whether your enterprise is small or large, with one location or many, Windstream is the communications and technology service provider you need with technical expertise and advanced network capabilities. 

Smart, Customized Communications Solutions

Windstream provides customized data, voice, network and cloud services, including disaster recovery, managed services, networking, VoIP and more—with more than 115,000 fiber route miles across North America. Our industry-leading, certified experts can assess your environment and design a business optimizing solution that’s right for you today and can grow with you tomorrow.

Reliable, Secure & Personalized Service

As a $6 billion company with a nationwide presence, Windstream provides customers with dependable data, voice, network and cloud services and the peace of mind that comes from having your communications needs met by a financially solid provider. Customers further benefit from a level of personalized service that’s unrivaled in the industry.

Our customers operate their businesses with confidence knowing we pride ourselves on the security of their data and the quality of our products and services. We have teams of certified engineers available to perform 24 x 7 monitoring through our state-of-the-art Network Operations Centers. Our dedicated account representatives and local technicians are trusted advisors who round out the superior customer experience, which is a top priority for Windstream.

Work isn’t all about the grind—not all the time.

Sure, by definition, work is an activity in which one exerts strength or faculties (physical or mental effort) to do or perform something. Thank you, Merriam-Webster dictionary. But, what that definition doesn’t explain is that work can’t be done thoroughly and to its greatest capacity unless you break it up… make it fun… laugh a little… breathe.

WINation is good at finding ways to break up the heaviness of a hard work day. The technical term for it is called “having fun at work” but we just call it keeping it real. Whether that means laughing at a funny animal video during our break or sharing candy with coworkers at that 3pm lull… we know how to make each other smile.

Take a look at the video to catch a glimpse of how we roll… WINation style. Hope to see you on the other side!




For small businesses in communities where we are a competitive telecommunications provider, we offer integrated voice and data services, advanced data and traditional voice and long-distance service. We also provide online backup, remote IT, managed web design, web hosting and various email services.

Consumer and Small Business

We are the incumbent local telephone company in communities across 18 states. In these areas, we offer high-speed internet, traditional voice, and video services to residential customers. For small business customers, we provide a wide range of advanced internet, voice, and web conferencing services to enhance business productivity. We also offer online backup, remote IT, managed web design, web hosting and various email services.

We leverage our nationwide network to deliver 100 Gbps bandwidth and transport services to other telecommunications providers and network operators. These offerings include special access services, which include access and transport services to end-users, and Ethernet and Wave transport up to 100 Gbps. We also provide fiber-to-the-tower connections to support the growing wireless backhaul market. And we offer wholesale voice and data carrier services to largescale purchasers of network capacity.

For large businesses that have complex communications requirements, we deliver a customized solution design process, personalized customer service and proactive managed service support. In addition to traditional voice services, we offer multi-site networking, integrated VoIP and data services, Unified Communications as a Service, data center connectivity, network security, managed network services and other cloud services.

Windstream Reviews

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194 Ratings
  • Featured Review

    Helpful (6)

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    Current Employee - Customer Care Specialist in Charlotte, NC
    Current Employee - Customer Care Specialist in Charlotte, NC

    I have been working at Windstream full-time (Less than a year)

    Pros

    I worked at the call center yet was promoted to work in the financial service sector. My team is wonderful, and I enjoy going to work everyday. There are now no complaints. We have team outings and lunches. They treat us real well in FS. If you have the drive and ambition you can leave the customer focused center and move to other departments. My supervisor is amazing, and I do like Windstream.

    Cons

    There are often too many changes. Supervisors change at random and teams are broken apart without any type of notice. i love my position and that is the only thing I can think of.

    Advice to Management

    Make it to where people who are interested in other positions within the company get to those positions. It s

See All 807 Reviews

Windstream Interviews

Interview Experience

Interview Experience
54%
28%
17%

Getting an Interview

Getting an Interview
50%
19%
12%
8
4
2
1

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Windstream.

    Interview

    Received phone call to schedule interview. Had the interview in the managers office. It was one on one interview and very relaxed. Seemed to be more questions about my personality. Pretty standard questions.

    Interview Questions

See All 136 Interviews

Windstream Awards & Accolades

  • Fortune 500, Fortune, 2015
  • 2013 FORTUNE 500 List, Fortune, 2013
  • Best Practices Award, Frost & Sullivan, 2013
  • Product of the Year Award, INTERNET TELEPHONY, 2012
  • Unified Communications Excellence Award, TMC, 2012
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