Working at Windstream | Glassdoor

Windstream Overview

Little Rock, AR
10000+ employees
2006
Company - Public (WIN)
Telecommunications Services
$5 to $10 billion (USD) per year
Windstream Holdings, Inc. (NASDAQ:WIN), a FORTUNE 500 company, is a leading provider of advanced network communications and technology solutions. Windstream provides data networking, core transport, security, unified communications and managed services to mid-market, enterprise ... Read more

Mission: To connect people and empower business in a world of infinite possibilities.

Company Updates

  • We are honored to have been named 2019 Best for Vets Employers by Military Times, demonstrating our continued commitment to hiring veterans and providing them with rewarding careers with Windstream.

  • Windstream is proud to support University of Arkansas at Little Rock girls code camp where we aim to inspire future technologists and engineers. #GirlsWhoCode #GirlsInSTEM Learn more here: http://glassdoor.com/slink.htm?key=vQQ8q

    Girls Coding camp teaches foundations for STEM careers - News

    Eighteen rising eighth- and ninth-grade girls in UA Little Rock's Girls Coding Camp are learning skills that might come in handy for future STEM careers. The Girls Coding Camp, made possible with a $10,000 sponsorship from Windstream, is a one-week annual residential camp now in its third year that aims to motivate academically prepared females ...

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Windstream – Why Work For Us?


Windstream is not just a Fortune 500 company. We’re also the provider of choice for four out of five Fortune 500 companies for data, voice, network and cloud solutions.

A Trusted Advisor & Single Point of Contact

Windstream delivers enterprise-class data, voice, network and cloud solutions with superior performance, enhanced security and exceptional reliability to businesses nationwide through a single point of contact. Whether your enterprise is small or large, with one location or many, Windstream is the communications and technology service provider you need with technical expertise and advanced network capabilities. 

Smart, Customized Communications Solutions

Windstream provides customized data, voice, network and cloud services, including disaster recovery, managed services, networking, VoIP and more—with more than 115,000 fiber route miles across North America. Our industry-leading, certified experts can assess your environment and design a business optimizing solution that’s right for you today and can grow with you tomorrow.

Reliable, Secure & Personalized Service

As a $6 billion company with a nationwide presence, Windstream provides customers with dependable data, voice, network and cloud services and the peace of mind that comes from having your communications needs met by a financially solid provider. Customers further benefit from a level of personalized service that’s unrivaled in the industry.

Our customers operate their businesses with confidence knowing we pride ourselves on the security of their data and the quality of our products and services. We have teams of certified engineers available to perform 24 x 7 monitoring through our state-of-the-art Network Operations Centers. Our dedicated account representatives and local technicians are trusted advisors who round out the superior customer experience, which is a top priority for Windstream.

Work isn’t all about the grind—not all the time.

Sure, by definition, work is an activity in which one exerts strength or faculties (physical or mental effort) to do or perform something. Thank you, Merriam-Webster dictionary. But, what that definition doesn’t explain is that work can’t be done thoroughly and to its greatest capacity unless you break it up… make it fun… laugh a little… breathe.

WINation is good at finding ways to break up the heaviness of a hard work day. The technical term for it is called “having fun at work” but we just call it keeping it real. Whether that means laughing at a funny animal video during our break or sharing candy with coworkers at that 3pm lull… we know how to make each other smile.

Take a look at the video to catch a glimpse of how we roll… WINation style. Hope to see you on the other side!




Our Community

Believe it or not, it’s not just about us.

Yes a lot of focus is given to how awesome our people are, but we also work hard to positively affect the community around us. Windstream has a long-standing relationship with Make a Wish Foundation, Susan G Komen, The Pack Shack, Junior Achievement and many local non-profits. The team at Windstream is encouraged to get involved and to give back to our communities.


Commitment to Diversity

Connecting people in a world of infinite possibilities. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas.  The diverse voices of our employees fuel our innovation and the inclusive culture we are building empowers each one of us to create amazing customer experiences.

For small businesses in communities where we are a competitive telecommunications provider, we offer integrated voice and data services, advanced data and traditional voice and long-distance service. We also provide online backup, remote IT, managed web design, web hosting and various email services.


Consumer and Small Business

We are the incumbent local telephone company in communities across 18 states. In these areas, we offer high-speed internet, traditional voice, and video services to residential customers. For small business customers, we provide a wide range of advanced internet, voice, and web conferencing services to enhance business productivity. We also offer online backup, remote IT, managed web design, web hosting and various email services.

For large businesses that have complex communications requirements, we deliver a customized solution design process, personalized customer service and proactive managed service support. In addition to traditional voice services, we offer multi-site networking, integrated VoIP and data services, Unified Communications as a Service, data center connectivity, network security, managed network services and other cloud services.

Windstream Reviews

2.7
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Approve of CEO
Windstream President and CEO Tony Thomas
Tony Thomas
547 Ratings
  • Featured Review

    Helpful (2)

    "Enterprise Senior Account Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palm Beach Gardens, FL
    Current Employee - Anonymous Employee in Palm Beach Gardens, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Windstream full-time (Less than a year)

    Pros

    Very flexible to build territory playing to your strengths, especially in verticals and enterprise accounts. Offers hot new offers and even new markets like retail. Excellent recruiting and awesome new hire program. They care!

    Cons

    Too new, have not really found any.

    Advice to Management

    Keep up the support, it feels great to have their full attention on all opporutnies we need them for.

See All 1,387 Reviews

Windstream Photos

Windstream photo of: Network Operations Center
Windstream photo of: 10 Year Service Anniversary!
Windstream photo of: Military Veterans and Spouses Career Fair
Windstream photo of: Military Veterans and Spouses Career Fair
Windstream photo of: Military Veterans and Spouses Career Fair
Windstream photo of: Filming new employee spotlight videos
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Windstream Interviews

Experience

Experience
56%
23%
21%

Getting an Interview

Getting an Interview
57%
16%
11%
7
4
3
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Client Account Manager Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Windstream (Charlotte, NC) in October 2018.

    Interview

    The interview process mainly went through STAR questions and answers pertaining to the role. The process was about an hour and it was also informative. They gave a rundown of what you could expect within the role and the industry.

    Interview Questions

    • Are there any questions that you have for me?   1 Answer
See All 203 Interviews

Windstream Awards & Accolades

  • Gold-Level Military Friendly Employer, Military Friendly, 2019
  • Military Spouse Friendly Employer, Military Spouse Employment Partnership, 2019
  • Best for Vets, Military Times, 2019
  • 2017 Most Valuable Employers List, RecruitMilitary, 2017
  • Best for Vets: Employers 2017, Military Times, 2017
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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