Working at Wireless Advocates | Glassdoor

Wireless Advocates Overview

Seattle, WA
1001 to 5000 employees
Car Toys
2004
Company - Private
Retail
$1 to $2 billion (USD) per year
Headquartered in Seattle, WA, Wireless Advocates is a third-party provider of wireless products and services, both online and in more than 600 retail locations nationwide. Together with Fortune 100 channel partners and wireless carriers, our knowledgeable teams of on-site ... Read more

Mission: Our Wireless Advocates teams enjoy helping people connect. Comprised of industry veterans in management and skilled sales professionals across all retail channels, our teams engage with leading wireless companies and channel partners to provide superior customer service. As a ... Read more

Wireless Advocates – Why Work For Us?


Our Company

Headquartered in Seattle, Washington, Wireless Advocates is a third-party provider of wireless products and services both online and in approximately 600 retail locations nationwide. Together with Fortune 100 channel partners and wireless carriers, our knowledgeable teams of on-site wireless professionals deliver high-value products and services, helping consumers connect and communicate every day.  Wireless Advocates operates retail kiosks and online sales activities for our retail partners: Costco Wholesale, Army & Air Force Exchange Services (AAFES), Marine Corps Exchange (MCX), and Navy Exchange (NEX). 

Wireless Advocates

Helping consumers connect and communicate every day in over 1000 locations nationwide, Puerto Rico and at our Head Quarters in Seattle, WA. Working with Fortune 100 channel partners and wireless carriers, our knowledgeable teams of on-site wireless professionals deliver high-value products and services.



Our Mission:

To deliver high-value solutions that enrich people's lives; we help people connect.

Core Values:

SERVICE: We listen to and exceed our customers’ expectations
INTEGRITY: We do the right thing
DETERMINATION: We take responsibility and commit to win
ENTHUSIASM: We are passionate and enjoy what we do

Corporate Social Responsibility:

Since our company began, Wireless Advocates employees have enjoyed being part of our local community. Our investments and services contribute to where we live and work and it has taken on an important part of our company culture. Through partnerships with local and national non-profit organizations, our employees make valuable contributions in achieving positive community and environmental goals. We strive to continually broaden the scope of our community involvement.




Wireless Advocates

Come work with us!

 
We help people connect
We are passionate about what we do
We allow for unlimited growth
We are committed to working together and winning
THIS is how we define SUCCESS!
 


 




 


First steps to your new career with Wireless Advocates starts here!

www.wirelessadvocates.com

Wireless Advocates

 

Equal Opportunity

Wireless Advocates is an equal employment opportunity employer. As such, Wireless Advocates is committed to treating all employees and applicants equally without regard to race, color, creed, religion, sex, sexual orientation, age, national origin, citizenship, veteran or marital status, sensory, physical or mental disability, or the use of a trained dog guide or service animal by a disabled person, and all other bases protected by law.

Wireless Advocates is an equal employment opportunity employer as well as a drug and alcohol free workplace.


Wireless Advocates Reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jim Pearse
94 Ratings
  • "Sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Fort Irwin, CA
    Former Employee - Sales Representative in Fort Irwin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wireless Advocates full-time (More than a year)

    Pros

    Concession line discounts, decent health insurance. Commission is very reasonable.

    Cons

    All equipment (computers , software) are very old makes the job long and tedious . Too many unnecessary rules.

    Advice to Management

    No doubt wireless advocates is a good place to begin a sales career but may be not to stay. Management needs to offer jobs with better acomodation.

See All 428 Reviews

Wireless Advocates Photos

Wireless Advocates photo of: Did someone say "Jim Pearse is buying"??
Wireless Advocates photo of: Welcome to our building!
Wireless Advocates photo of: Views from our beautiful Lake Union location
Wireless Advocates photo of: Yes, you can even see the space needle from our building
Wireless Advocates photo of: Views from our beautiful Lake Union location
Wireless Advocates photo of: You know the office is fun when employees fashion choices reflect the company color palette. Where is Kathy?
See All PhotosSee All

Wireless Advocates Interviews

Experience

Experience
52%
30%
17%

Getting an Interview

Getting an Interview
40%
29%
19%
5
4

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Kiosk Manager Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Wireless Advocates.

    Interview

    Hiring process took an incredibly long time and the interview was very informal. The interview took less than 15 minutes. The interviewer was very friendly but also seemed rushed and very busy.

    Interview Questions

    • They asked me how I interacted with crowds and individuals.   Answer Question
See All 79 Interviews

Wireless Advocates Awards & Accolades

  • "Wireless Purchase Experience" among non-carrier stores(#2), J.D. Power & Associates, 2012
  • "Best Cell Phone Walk-in Store" for customer service, Consumer Reports, 2011
  • Top 3 for best places to buy a cell phone, Consumer Reports, 2011
  • Top 3 for best places to buy a cell phone, Consumer Reports, 2010
See More

Work at Wireless Advocates? Share Your Experiences

Wireless Advocates
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or