Mission: Woodforest is a community bank built upon the needs of the customers we serve. We are committed to earning customer loyalty by offering the highest level of customer service as well as competitive products and services by employees who are fair, responsive, and professional.
I worked at Woodforest National Bank full-time (More than a year)
A good entry level job into the banking industry, Retail Bankers act as tellers and personal bakers, so you can learn to perform almost any bank function.
Woodforest has a borderline predatory overdraft program, which is very popular, so it is uncomfortable to help people sign up for/ navigate something I think is awful. Corporate seemed very unaware/unrealistic about the bank branched. We were expected to sign people up for loans, but almost no one had good enough credit to get approved. Most managers seemed like hard workers but in our branch the manager was TOTALLY INEFFECTIVE! There were things I knew how to do working there 1 year that the manager could not do, who had been there for like 8 or 10 years.
Advice to Management
Corporate should visit branches everywhere, and get an understanding of the customers. To stop pushing the overdraft program. Please promote based on merit and not relationships/time at the company.
I applied online. The process took 3 days. I interviewed at Woodforest National Bank.
It was three interviews. One with the recruiter, second with the branch managers, and the last one was with another branch manager from another branch. The interview process can be very tedious and long, but is not hard at all.
Let us know if we're missing any workplace or industry recognition –