I have been working at Words & Numbers full-time (More than a year)
I just read through all these reviews and here's what I think: Your experience at this company, or any company, is proportional to the amount of effort you put in, and you will benefit accordingly. People complain that there isn't enough communication and we're relegated to our cubes like lab rats. That's crap. I talk to everybody, laugh every day, have lunch with a jovial group of people, and even when I am on Skype it's not as dismal as it's made out to be as long as you have a sense of humor.
The pay: sure, you're not going to set up trust funds for your kids with this job, but it's livable. I accepted a very low wage when I started here because it was a good industry and I knew that it was an opportunity to grow my career. There's value in that, but people can't see beyond the paycheck. I've gotten a couple raises and bonuses, I have health insurance, paid holidays, paid vacations, and I am happy. Moreover, my supervisors are very good about giving me work that interests me. You have to speak up about what you want, don't just sit there and plug away at spreadsheets hating everything. Tell them what you're good at, what you enjoy, and they will slowly but surely guide you in that direction. You have to be patient though, it doesn't happen overnight. People who write these negative reviews are probably generally negative people who are reflecting on their own negative experiences that were brought on by haste, impatience, and immaturity, and they want to spread their negativity across the internet. Don't believe the hype. Work hard and you will be rewarded.
The amount of turnover can lead to training people over and over in the same thing, and being skeptical of new hires and their dedication.
Advice to Management
Continue to allow employees the breadth to work on projects that interest them, using programs specific to their skillsets, and challenging them in ways that will benefit their career both here at Words and Numbers and beyond.
Let us know if we're missing any workplace or industry recognition –