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WorkWave Overview

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  • Holmdel, NJ
  • 1001 to 5000 Employees
  • 1984
  • Company - Private
  • Enterprise Software & Network Solutions
  • $100 to $500 million (USD)


WorkWave empowers service-oriented companies to reach their full potential through scalable, cloud-based software solutions that support every stage of a business lifecycle. We are a trusted partner for over 9,000 customers across a wide variety of industries, including pest ...
Mission: WorkWave's mission is to empower service-oriented companies to reach their full potential through scalable, cloud-based software solutions that support every stage of their business life-cycle.

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?




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WorkWave Reviews

Recommend to a Friend
Approve of CEO
WorkWave CEO David Giannetto
David Giannetto
35 Ratings
Current Employee

"Great Company"

May 30, 2023 - Product Owner
Positive Outlook
Approves of CEO


The people are great to work with.


There are no cons to be reported.
See All 153 Reviews

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WorkWave Interviews

Getting an Interview
Applied online67%
Employee Referral17%

  1. Collections Specialist Interview

    Anonymous Employee in New York, NY
    No Offer
    Negative Experience
    Easy Interview

    I applied through other source. I interviewed at WorkWave (New York, NY) in Jan 2023


    I want to be clear this review is not out of spite for not being offered the role. The initial phone screen was 1st round. 2nd round was with the manager of the department. 3rd round was split into 2 sessions one with the head of the department and another with a lead employee. Everyone was extremely nice and welcoming primarily in video web meetings.

    The more I read about the company via Glassdoor I saw reoccurring theme. Almost as if some of the peer reviews were crafted by people in HR to increase the image of the company. Some of them just seemed synthetic and repetitive using the same type of wording.

    I went through all three rounds and had a positive outlook. The consensus seemed to be "we are a laid-back company" The company culture is almost packaged as too good to be true. Reading deeper into reviews things started making sense.
    As a software-based company, many of the clients seemed to make note of subscription packages and stated Workwave was extremely tough to deal with. Even former employees stated Workwave's customer service is lacking. Another reoccurring theme seemed to be the finance department has too much leverage in terms of company policies and services.

    The Google reviews tear into Workwave for having outdated technology and a lack of regard for client retention. More and more I read I can see that marginal profit and acquiring new products was the most important characteristic of the role. Workwave has a lot of critics when it comes to this it seems. Yes, everyone was nice to me while discussing roles and learning about me. The company in my opinion seems to rely heavily on technical skills rather than focusing on adding a human touch to drive up client retention rates and lower dissatisfaction.

    Am I salty about getting rejected? Yeah, who wouldn't be? But, now I am thinking I dodged a bullet because if Workwave is relying heavily on technical skills then personality skills are the reason why they receive so many negative reviews.

    Where do you see yourself in 5 years?

    Answer Question

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Company Updates

January 11, 2022
WorkWave User Conference 2022 Tailgate party!
Shared image - WorkWave on LinkedIn: #BeyondService2022 #WorkWaveFamily
WorkWave on LinkedIn: #BeyondService2022 #WorkWaveFamily
January 11, 2022
Company News
Exciting times at our 2022 User Conference!
Shared image - WorkWave on LinkedIn: #BeyondService2022
WorkWave on LinkedIn: #BeyondService2022

WorkWave Awards & Accolades

  • Best Places to Work in New JerseyNJBIZ2018
  • Best Workplaces 2017Inc.2017

Popular Careers with WorkWave Job Seekers


WorkWave FAQ

(27 Questions)

All answers shown come directly from WorkWave Reviews and are not edited or altered.

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What are perks and other benefits like at WorkWave?

...Benefits are all pretty good, maybe could use some improvement, so if I have to list a con I guess i would say maybe some improvement on the benefits, everything else so far has been great....

March 23, 2023

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WorkWave Locations

  • Holmdel, NJ
  • Indian Trail, NC
  • Verona (Italy)
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Affiliated Companies

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Coalmarch Productions

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698 Reviews

Glassdoor gives you an inside look at what it's like to work at WorkWave, including salaries, reviews, office photos, and more. This is the WorkWave company profile. All content is posted anonymously by employees working at WorkWave.