Working Solutions

ÜBER CONSUMERS? ЁVOLVE YOUR WORKFORCE.

As a business, you can never have too much validation. That’s true whether it’s feedback on Glassdoor—or being recognized by a respected industry job source.

That’s why we are pleased to make FlexJobs’ 2015 list of Top 100 Companies to Watch for Telecommuting and Remote Jobs. It’s good company to be in as we attract more great talent.

The ever-escalating customer experience. Pleasing today’s ϋber consumer is a quicksilver business. Think mercurial marketplace. You need a fast-flex workforce, focused on the customers you serve.

At Working Solutions, we have a thought for you. Actually, it’s more of a recommendation: Ёvolve your workforce. Make it mobile, responsive and virtual—with Work Anywhere Agents™.

We’ve done it for clients and their customers for almost two decades, with virtual contract center services. Working Solutions uses a U.S. network of professional agents, who can work from any secure location—home or elsewhere.

Client-specific education

In the virtual classroom of Working Solutions University™, certified educators teach agents about a client’s business, culture and customers. Depending on a program’s complexity, instruction can take less than a day or up to several weeks—done up close and online. For agents nationwide, it’s learning without boundaries™.

Our agents specialize in the industries we serve, including consumer services, healthcare, retail, travel and more. They average 11 years in customer service and five years in sales.

Our talent pool is diverse. We attract military families, work-at-home parents, change-of-career professionals, college students, and seniors—all with life and work experiences that customers relate to and appreciate.

Recognized leader—enterprise shortlist

Recently, industry analyst Ovum ranked us among the leaders in home-based outsourcers. Ovum puts Working Solutions on the enterprise shortlist for service providers, stating the company“…will remain a top-line vendor in the home agent space for the foreseeable future.”

Success in business is about relationships—working with people you trust, count on, who step up and deliver. Consistently. We’ve done that for almost 20 years. We call it staying power. Our clients and customers call it proven.

Ёvolve and benefit—with us