I worked at World Gym part-time (Less than a year)
It really felt like a family when I worked at the North Auburn, WA location. My co workers and my manager were all very tight knit.
The owners of that particular location were kind of scum bags, but that's no fault of the company. They simply had the money to buy it, and money is all you need. Your personality and character unfortunately don't matter in that situation.
Advice to Management
Communication is key. Proper training is also appreciated.
I applied in-person. The process took 2 days. I interviewed at World Gym (Desert Hot Springs, CA) in February 2014.
My interview was very straight forward and professional. They weren't hiring at the time so I had fully expected management to be hesitant in seeing me. To my surprise I was interviewed on the spot (and quite thoroughly) by the club's Operation's Manager and was asked to return the next day to start.
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