Working at Worldwide Express | Glassdoor

Worldwide Express Overview

Dallas, TX
1001 to 5000 employees
1992
Company - Private
Logistics & Supply Chain
$1 to $2 billion (USD) per year

Working at Worldwide Express

Quite simply, we make shipping simple. Worldwide Express is a non-asset, third-party logistics provider with more than 92,000 customers across the country, offering personalized attention and unsurpassed access to small package, truckload and less-than-truckload shipping ... Read more

Mission: Worldwide Express provides our team of customers, carrier partners and employees with world-class support and resources necessary to make business easier. We are committed to being the most reliable and honest leaders in our industry. Our mission is to promote an environment of ... Read more

Worldwide Express – Why Work For Us?


Why work for us? In a word: Opportunity.

At Worldwide Express, you’ll never feel stuck. That’s because we offer a flexibility you won’t find anywhere else. Here, you don’t have to have a predefined career. We believe those who are most successful are the ones who have the support to custom tailor their progression to their career goals, and it’s our goal to provide that. For those who are tenacious, have vision and want to make their mark, this is an opportunity to define success, whatever that means to them.

It’s not just about your personal career, either. Through our consultative, in-person approach to helping small to midsize businesses, you have a real opportunity to help business owners build their company. We are part of a $900 Billion freight transportation market, and a 3PL market that grows by $10 Billion per year. In an industry that big, it’s easy to get lost with increasingly complex time and cost-sensitive logistics needs. That’s where we come in. By providing specialized expertise, we offer customers access to on-demand transportation and a breadth of services unmatched in the 3PL market.

Worldwide Express: Our Culture & Values

At Worldwide Express, our people are our business. Expertise, support and solutions are our service offerings – so it takes a team that is consultative, client-focused, outgoing and flexible. But that’s not all it’s about. For us, it’s about encouraging a culture of camaraderie, competition and entrepreneurship, while giving employees the resources to go out and make their ideas happen. Our culture is truly what sets us apart in not just our industry but everywhere.

We believe that your career at Worldwide Express is yours to create and where you go is up to you. We often say that you get three years’ experience in your first year – the work is fast-paced, but the payoff is big. What you learn and what you earn are yours to define. 

But for us, hard work is only a part of the equation. We believe in rewarding big efforts and developing community beyond the four office walls. At Worldwide Express, we like to say that WE are family.

Our culture is a big part of why we’ve been named a Dallas Business JournalBest Place to Work and a Detroit Free PressTop Workplace, awards based on the unbiased opinions and input of our teams.


 

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We provide the tools; you build the career. 

We don’t expect everyone to know everything there is about logistics. What we do expect, though, is a thirst for knowledge and the willingness to learn, adapt and employ the wisdom and techniques learned through years of successfully bringing industry-leading service to the market. We are so committed to equipping our team with that we have a corporate training & development staff dedicated to providing you the resources necessary to build the career of a lifetime.

Each year, we host more than a dozen week-long graduated sales training classes, which progress from orienting new employees to the Worldwide Express sales concepts and philosophies, to guiding tenured employees in gaining a deeper knowledge on specialized service offerings and strategies.

We also commit to diving deeper into knowledge areas by hosting topic-specific summits and webinars throughout the year to ensure we’re constantly sharing, evolving and developing full potential. In-person training sessions and summits are complemented by a robust online learning community, Worldwide Express University, where team members take job-specific courses, learn best practices, hone their skills, and expand their understanding of the industry as a whole.

Worldwide Express Reviews

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Worldwide Express CEO Tom Madine
Tom Madine
181 Ratings
  • Featured Review

    Helpful (28)

    "Area Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER in Milwaukee, WI
    Current Employee - AREA SALES MANAGER in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldwide Express full-time (Less than a year)

    Pros

    Training. Only Promote within. Promote based on performance not tenure. Higher base pay than majority of Outside Sales Roles, plus uncapped residual commission.

    Cons

    I'm clearly biased given the fact I work for the company. However, putting myself in the shoes in someone who is looking at WWEX &/or former employee I think the two biggest things i've read on reviews is (below)

    - Work Life Balance
    - Micromanagement

    Again, I know i'm biased, but I need to address these two reviews I see from people. Every office in every state is different & I think everyone would agree that there are bad seeds in every company, but that doesn't make the company a bad company or even the statement true.

    I can say 100% there is work life balance. Being with the company 4 years I've seen a lot and typically the people that say this don't realize that they signed up for a competitive sales position. If you have any knowledge of a Sales Role, it's not your typical 9-5 punch in & punch out. I think people see the rewards that comes with being in sales, but often times don't want to see what it actual takes to become a high performing sales rep. Being someone who's been a top performer every year, i'll admit at times I had less work life balance, but that was my choice. Before I signed with WWEX they were straight forward and I knew what it would take to not only be a top performer in this company, but also what it takes to climb / get promoted. NOTE: long hours at times isn't just a WWEX thing, it's any company. However, I have a pretty good life & balance is more than balanced.

    Micromanagement - Piggybacking off comment a few paragraphs above, every office / manager is different & while some offices / managers micromanage, majority of them don't. That being said, if a new rep isn't performing, rather than just letting that person go, a manager is going to get on them more, not because he/she wants to babysit that rep, but so that they can see where they're struggling and help them. Managers here aren't just looking to get a paycheck from reps, we care because we've all been in the shoes of that rep, we've all struggled and we've all had a manager who stuck by our side and helped us get to where we are at today. While some might call that micromanagement, I call that leadership

    Advice to Management

    Being a new manager, I told myself never forget what got me here. Just because my title changed, doesn't mean i'm going to sit in some office preaching about how good I was and barking orders. I'm in the trenches with my reps all day, every day. I would say if there is any managers that think they don't need to be leading by example, remember what got you here & know that nobody wants to work / follow someone who doesn't practice what the preach.

See All 402 Reviews

Worldwide Express Photos

Worldwide Express photo of: Sales Conference 2017
Worldwide Express photo of: Halloween
Worldwide Express photo of: Bubble Soccer
Worldwide Express photo of: 4th of July
Worldwide Express photo of: Office Olympics
Worldwide Express photo of: Office Olympics
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Worldwide Express Interviews

Experience

Experience
54%
24%
22%

Getting an Interview

Getting an Interview
39%
35%
9%
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Difficulty

2.9
Average

Difficulty

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  1. Featured Interview

    Helpful (17)  

    Account Executive Interview

    Anonymous Employee in Boca Raton, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Worldwide Express (Boca Raton, FL) in March 2013.

    Interview

    Intense interview process but, it is appreciated as you get the feeling that you are trying to obtain a job that doesn't just hire anyone off the street. The field ride is your time to shine. They throw you right to the wolves so to speak. It's a sink or swim moment for you if you want to get this job.

    Interview Questions

    • If you were out in the field and you ripped your suit on a railing, what would you do for the rest of that day?   1 Answer
See All 96 Interviews

Worldwide Express Awards & Accolades

  • 3PL Partner of the Year, Shift Freight, 2013
  • Top 25 Freight Brokerage Firms, Transport Topics, 2013
  • Top 25 Freight Brokerage Firms, Transport Topics, 2014
  • Top Company for Career Opportunities, BusinessInsider, 2013
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