Working at Worldwide Express | Glassdoor

Worldwide Express Overview

Dallas, TX
501 to 1000 employees
Company - Private
Logistics & Supply Chain
$1 to $2 billion (USD) per year

Working at Worldwide Express

Quite simply, we make shipping simple. Worldwide Express is a non-asset, third-party logistics provider with over 40,000 customers across the country, offering personalized attention and unsurpassed access to small package, truckload and less-than-truckload shipping solutions ... Read more

Mission: We simplify your shipping, we save you money, and we always deliver.

Worldwide Express – Why Work For Us?

Put Your Career on the “Express” Track

The overnight, express shipping and freight market for small and midsize companies is virtually unlimited. Systemwide sales at market-leading shipping reseller Worldwide Express have nearly tripled over the past four years and the growth shows no sign of slowing.

Do you want a piece of that? The opportunity is there – if you have what it takes.

Worldwide Express is a company that stands for excellence. Our success is rooted in such ideals as integrity, credibility, dedication, dependability – and opportunity. As a non-asset based transportation provider, our real asset is our people.

That’s why we provide a rigorous, nationally recognized training program that starts with basic sales and account management and continues throughout your career. And anyone you talk to at WWE will tell you the work is hard. We like to say you get three years of experience in your first year.

But anyone also will tell you we have fun along the way, and that hard work pays off fast. If you are dedicated enough, focused enough and strong enough, there is almost no ceiling on what you can accomplish.


Worldwide Express: Our Culture & Values

Our leadership team, franchise owners and sales and support teams are major influences on our corporate culture. Worldwide Express attracts people who best exemplify what we stand for, and we work hard to retain them through rapid advancement and financial incentives.

As a non-asset based transportation provider, our people are the core of our business model. Our people are our real assets, from top to bottom. That engenders a certain trust and integrity that conveys to our relationship with customers.

Trust and integrity is a key reason the customers stay with us. Small package and freight shipping are the heart of operations for the small and midsize businesses we serve. They trust us with their most important deliveries.

As cliché as it sounds, our people like coming to work. That’s important at every level of our operation. To ensure this remains the case, we nurture a culture where ideas, questions, challenges, open two-way communication and risk-taking are welcomed without fear.

By remaining true to our core values of integrity and excellence, our culture is able to constantly evolve with changing market conditions. It allows us to be well-positioned to serve our franchisees and their customers, as well as provide the continual training needed to keep everyone at the top of their game.

WWE’s ongoing education and training programs support growth and opportunity. We know that for our people to advance, they must be prepared to meet new challenges with real world experience as well as classroom knowledge. And being the best is something that everyone here takes very seriously. What does it mean to be the best? Take a look at some of WWE’s best and brightest from around the country.

If this seems like this environment would work for you, we welcome you to consider a sales career or franchise ownership with us.




Advanced Training Programs and a Legacy of Top Performing Sales Professionals

At Worldwide Express, we firmly believe that our employees are our greatest asset. Our smart, energetic, positive and well-trained sales and account management force is a primary reason for the company’s quantum rise in market share and revenue.

That’s why no WWE employee starts work before attending training courses that instill proven sales concepts and philosophies. And no manager takes over a local market before attending advanced courses that help him or her hit the ground running.

The attention we pay to preparing our employees for success is one reason ranked Worldwide Express the No. 1 destination in America for career advancement.

Our training is extensive and ongoing. It’s designed to support you at every stage of your career and give you the best chance at success as you move forward.

Here’s a summary of the different classes we offer:

Basic Sales/Account Management Training – New employees from all over the nation converge on the corporate office in Dallas for an intense course that instills WWE sales concepts and philosophies. Sales topics include a comprehensive review of products, plus lessons in prospecting, sales presentations and time management. New account managers learn how to manage and maintain light package and freight customers. Participants go home ready to make an immediate impact.

Level II Training – Advanced courses offer both a refresher of fundamental lessons and more advanced concepts, as well as deeper qualifying strategies that help reveal a customer’s needs. Focused time is devoted to advanced sales techniques and product knowledge for international shipping, freight shipping and technology solutions. It’s also a chance to reconnect with – and learn from – colleagues who work across the country.

Advanced Concepts in Excellence (ACE) Training – Employees selected on the basis of tenure, performance, attitude and other factors are invited to participate in ACE training, held at the corporate headquarters. The employees work in small groups and receive focused attention, including videotaped sessions, designed to deliver objective feedback on their presentation skills. They also are introduced to strategies to help negotiate complex sales opportunities.

Management Training – Participants are prepared to effectively lead and operate a local market office. Lessons emphasize recruiting and training, with a heavy focus on business planning and managing revenue and profitability.



Worldwide Express Reviews

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Worldwide Express CEO Tom Madine
Tom Madine
168 Ratings
  • Featured Review

    Helpful (20)

    "Area Sales Manager"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER in Milwaukee, WI
    Current Employee - AREA SALES MANAGER in Milwaukee, WI
    Positive Outlook
    Approves of CEO

    I have been working at Worldwide Express full-time (Less than a year)


    Training. Only Promote within. Promote based on performance not tenure. Higher base pay than majority of Outside Sales Roles, plus uncapped residual commission.


    I'm clearly biased given the fact I work for the company. However, putting myself in the shoes in someone who is looking at WWEX &/or former employee I think the two biggest things i've read on reviews is (below)

    - Work Life Balance
    - Micromanagement

    Again, I know i'm biased, but I need to address these two reviews I see from people. Every office in every state is different & I think everyone would agree that there are bad seeds in every company, but that doesn't make the company a bad company or even the statement true.

    I can say 100% there is work life balance. Being with the company 4 years I've seen a lot and typically the people that say this don't realize that they signed up for a competitive sales position. If you have any knowledge of a Sales Role, it's not your typical 9-5 punch in & punch out. I think people see the rewards that comes with being in sales, but often times don't want to see what it actual takes to become a high performing sales rep. Being someone who's been a top performer every year, i'll admit at times I had less work life balance, but that was my choice. Before I signed with WWEX they were straight forward and I knew what it would take to not only be a top performer in this company, but also what it takes to climb / get promoted. NOTE: long hours at times isn't just a WWEX thing, it's any company. However, I have a pretty good life & balance is more than balanced.

    Micromanagement - Piggybacking off comment a few paragraphs above, every office / manager is different & while some offices / managers micromanage, majority of them don't. That being said, if a new rep isn't performing, rather than just letting that person go, a manager is going to get on them more, not because he/she wants to babysit that rep, but so that they can see where they're struggling and help them. Managers here aren't just looking to get a paycheck from reps, we care because we've all been in the shoes of that rep, we've all struggled and we've all had a manager who stuck by our side and helped us get to where we are at today. While some might call that micromanagement, I call that leadership

    Advice to Management

    Being a new manager, I told myself never forget what got me here. Just because my title changed, doesn't mean i'm going to sit in some office preaching about how good I was and barking orders. I'm in the trenches with my reps all day, every day. I would say if there is any managers that think they don't need to be leading by example, remember what got you here & know that nobody wants to work / follow someone who doesn't practice what the preach.

See All 385 Reviews

Worldwide Express Photos

Worldwide Express photo of: Sales Conference 2017
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Worldwide Express photo of: Bubble Soccer
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Worldwide Express photo of: Office Olympics
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Worldwide Express Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (12)  

    Account Executive Interview

    Anonymous Employee in Boca Raton, FL
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through other source. The process took 2 weeks. I interviewed at Worldwide Express (Boca Raton, FL) in March 2013.


    Intense interview process but, it is appreciated as you get the feeling that you are trying to obtain a job that doesn't just hire anyone off the street. The field ride is your time to shine. They throw you right to the wolves so to speak. It's a sink or swim moment for you if you want to get this job.

    Interview Questions

    • If you were out in the field and you ripped your suit on a railing, what would you do for the rest of that day?   Answer Question
See All 93 Interviews

Worldwide Express Awards & Accolades

  • 3PL Partner of the Year, Shift Freight, 2013
  • Top 25 Freight Brokerage Firms, Transport Topics, 2013
  • Top 25 Freight Brokerage Firms, Transport Topics, 2014
  • Top Company for Career Opportunities, BusinessInsider, 2013
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