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Worldwide TechServices Overview

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Tewksbury, MA
1001 to 5000 employees
2000
Company - Private
Wholesale
$100 to $500 million (USD) per year
Unknown
Worldwide TechServices (formerly QualxServ) supports the automated workplace. The company provides field services for technology product manufacturers, ISP's, and IT service providers. Specializing in PCs, servers, data storage systems, printers, and audio ... Read more

Worldwide TechServices Reviews

3.4
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Worldwide TechServices President and CEO Dov Horowitz
Dov Horowitz
91 Ratings
  • "Has gotten a lot better"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Field Technician
    Current Employee - Senior Field Technician
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldwide TechServices full-time (More than a year)

    Pros

    Prior to moving to new area manager (from Minnesota to Chicago territory) It was terrible management. Manager was sending me on 4 calls a day in a territory of approximately 30, 000 sqm, It was terrible. I was a new hire with very little experience. I wasn't getting home before 10pm, long hours and unrealistic tasks. Even quit once with old manager because he wasn't expecting me to claim time it took to drive from place to place. After the move, I got a much better manager. We actually have great communication. He actually listens to my concerns and actually got me extra training. After the training, I was way more confident in completing tasks on time and watched my onsite time dwindle nearly half. (time on site will shorten even more as I gain more experience of time.) New manager is a "common sense" kind of person. Pats you on the back when you need it, kick in the rear when you need it. He was able to change my number of calls to a much more realistic number and now I rarely home after 5pm. Overall, I like that your Boss isn't down your throat like in a traditional job place. The pay is just right for me. Manager actually goes over a annual review and gave an appropriate raise.

    Cons

    lots of windshield time. but expected in this type of job field. pay could be a bit better.

    Advice to Management

    weed the bad managers out. I have worked with three. One hired me, not so good at the common sense rule and very little communication. Current Manager is way better and actually communicates daily. worked with a third while helping out another territory. Same as first. really didn't seem to care.

See All 198 Reviews

Worldwide TechServices Photos

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Worldwide TechServices Interviews

Experience

Experience
46%
25%
29%

Getting an Interview

Getting an Interview
50%
21%
17%
8
4

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Field Service Technician Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Worldwide TechServices (Chicago, IL) in May 2016.

    Interview

    phone interview, basic screening questions referring to CompTIA A+ knowledge, can you take apart a computer, what do you do if the computer wont power on, how do you interact with customers? if you can answer these questions youre more than qualified

    Interview Questions

    • Can you take apart and put back a computer and have it turn back on?   Answer Question

    Negotiation

    Pay is non-negotiable for each order, but you can train in only one specific order for a higher pay and never receive lower pay orders

See All 25 Interviews

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